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    • R

      Unable to generate Invoice
      Technical Help • • Rajul Garg

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      Hi @Rajul-Garg ,

      We have tested the invoice generation feature on our end, and it is working properly without any timeout or error. The issue is related to your server environment, most likely due to timeout limits, missing dependencies, or other server-side restrictions.

      Regarding the mail configuration, the PHP mail function does not work properly in some scenarios.

      We recommend switching to the SMTP method instead for better reliability.

      To update your mail settings:
      1.Log in to your QloApps Back Office.
      2.Go to Advanced Parameters → E-mail.
      3.Select Use my own SMTP parameters.
      4.Enter your SMTP server details and click Save.
      5.Send a test email to confirm it’s working.

    • L

      Error to try send email
      General Discussion • • Lnopy14

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      @oliverjack

      The issue is already addressed in the current thread.

      Please check of your mail settings,
      You might be using the default PHP mail to send emails which does not work properly in some scenarios.
      We suggest you to please use SMTP method for sending emails.

      To check and update Mail settings,
      Log in to the QloApps back office > Advanced Parameters > E-mail tab.

      In this tab you can use update SMTP server details to use SMTP instead of PHP mail for sending email.

      After saving the details, you can try out to send a test email as well.

    • P

      Create a feature price for high season
      Technical Help • create feature price high season • • pascal

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      Faiz

      Well, then I suggest you to first move your system to a public server, only then we will be able to help you out.

    • strangisgroup

      problema con le prenotazioni problem with reservations
      Technical Help • problema con prenotazioni problem reservations • • strangisgroup

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      @fontchangerguru , we've already provided a solution on this thread as per raised query and your reply isn't related to this issue.

      If you've any specific issues or doubts then let us know.

    • F

      Error during installation: Install demonstration data: An error occurred during installation...
      Knowledge Base • error during installation install demonstration • • fiq10

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      @Faiz Hi again, so problem is solved and installation was succesfull 🙂

    • R

      unable to see images preview
      Technical Help • unable images preview • • Rahul

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      K

      @Aman-deep-sharma

      Noted with thanks
      It may required when commercially launch the site.

      Regards/

    • M

      Uploading Qloapps on AWS Amazon EC2 AL2
      Technical Help • • Mimperio

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      M

      @Aman-deep-sharma Thank you. All fixed!

    • M

      Minimum nights and minimum preparing time
      Technical Help • • Maurice

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      @faiz Hi. Thank you very much again. I will keep you posted.

    • M

      V 1.5.1.0 Manual Booking Blocks room all dates and makes it unavailable.
      Bug Report • • Maurice

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      Faiz

      @maurice Thanks again for the suggestions. We will surely take them into consideration.

    • B

      How to mark a room as “Disabled Room” in QloApps 1.7?
      General Discussion • • bluemoon288

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      Hi @bluemoon288 ,

      We appreciate your suggestion for improving our software. We have noted it.

    • S

      Same day checkin and checkout issue
      General Discussion • • spraveenb

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      Hi @spraveenb,

      We would like to inform you that the ability to mark a room from check-in to check-out on the same day is not available in the current version of QloApps.

      We are soon going to release the next Next Minor Version of QloApps in which we have added this feature as well as various other features.

      We request you wait for the release of the next version and use the latest version of QloApps.

      Once the latest version is live, you can use our Free QloApps One Click Upgrade Addon to update your default QloApps to the latest version.

      Otherwise, you can download and start using the upgraded version of QloApps.

      Note: In case you have made customizations in your QloApps, then use of the QloApps One Click Upgrade Addon in such case will erase the customizations.

      We will surely announce this on the forum once this version is released.

    • P

      Backend booking
      Technical Help • backend booking • • protrapper

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      Faiz

      Hi @protrapper Okay please raise a ticket.

    • Z

      How to fix a broken image
      General Discussion • fix broken image • • zayno70

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      works perfect. Thank you KOPlayer Omegle Canli Mac Izle

    • L

      Prestashop and channel manager
      Technical Help • prestashop channel manager • • Lillop Studio

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      Faiz

      @lillop-studio we hope you have achieved your goal. If not then please inform us and let us know that how can we help you.
      If yes, then please share your website with us.

    • H

      Navigating to Catalog or Manage Room Type lands on blank page.
      Bug Report • navigating catalog manage room type • • HeartValley

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      Hi @HeartValley

      To look further debug this issue we need to access your server as we are unable to reproduce it.

      If you are using public domain to host QloApps, please raise a ticket at https://webkul.uvdesk.com/en/customer/create-ticket/
      And on the ticket please share your QloApps admin Credentials and FTP details so that we can look into the issue.

    • L

      New Hotel Permission cannot be added to existing profiles
      Technical Help • • leokonwar

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      Hi @Ananth,

      You don't have to find the query you just need to run the given SQL in your database to fix the issue. You can do this by your own or you can ask from you host provider to execute this query on your database.

      SQL query :

      INSERT INTO `prefix_htl_access` (`id_profile`, `id_hotel`, `access`) SELECT p.`id_profile`, h.`id` AS `id_hotel`, CASE WHEN p.`id_profile` = 1 THEN 1 ELSE 0 END AS `access` FROM `prefix_profile` p CROSS JOIN `prefix_htl_branch_info` h LEFT JOIN `prefix_htl_access` ha ON (p.`id_profile` = ha.`id_profile` AND h.`id` = ha.`id_hotel`) WHERE ha.`id_profile` IS NULL;

      But make sure to replace 'prefix' in the SQL query with your table prefix so that SQL query can run correctly. Whenever the QloApps installed you have to mention the Table prefix at the time of installation.

      To find your table prefix, follow these steps:

      Navigate to the "Advanced Parameters -> Configuration Information" Tab. Refer to the screenshot

      Obtain the table prefix from the Configuration Information page. Refer to the screenshot

      Once you've completed the above step, then merge the following PR: https://github.com/Qloapps/QloApps/pull/729

    • Faiz

      Gladly announcing the release of QloApps 1.4.1
      Announcements • gladly announcing release qloapps 1.4.1 • • Faiz

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      @Faiz Thanks

    • R

      Unable to change text into Contact Us Page.
      Technical Help • unable change text contact page • • Rahul

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      @fontchangerguru , we've already provided the solution in our first reply based on the client's specific server-related issue and it was successfully rectified. If you've any specific doubts or concerns then let us know.

    • A

      Hotel Image, description and currency change
      General Discussion • • amebu96

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      @amebu96 , Not an issue, you can raise a ticket and share the FTP login credentials there so our tech team can assist you further. Make sure, you don't share any login credentials here publicly.

    • 1.SQL error during installation
      Technical Help • 1.sql error during installation • • ab

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      @lilyandy The value of 60000 for max_input_vars is more than enough. QloApps shows warning if this value needs to be increased. What error message do you get when saving translations. Please share the screenshot for more details.