Bug Report

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  Solution
  solution • • Dizz  

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  Links in the predefined emails are wrong localised
  are emails links wrong predefined • • IBS  

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  Hi @IBS Thanks for reporting the bug, we have noted this issue. Also it will better if you raise these issue on our git hub repository so that in future we can provide you PR for the issue. Github : https://github.com/webkul/hotelcommerce
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  Additional Facilities are not charged with PayPal
  are paypal additional facilities charged • • IBS  

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  @shreesh said in Additional Facilities are not charged with PayPal: process.php Works perfect! Thanks for great support! Kind regards
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  Room still alloted after cancelation
  room still alloted cancelation • • IBS  

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  Hi @IBS In current version, the after order booking data is not managed properly so the rooms do not get free once an order is canceled. So you will have to go to the order which is canceled and delete the rooms in that order. But we are working on this issue in our new version and hopefully, you will get the solution in the upcoming version which will be launch very soon.
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  No sender address in invoice
  address invoice sender • • IBS  

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  Hi, We have commented the shop_address in to show relevent info. You can uncomment the address line of code and comment out a single column to show the address (https://prnt.sc/u4tibj). Also you need to provide the address in the back office Preferences->store contacts (https://prnt.sc/u4tn3h)
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  No notification if customer request a refund / cancellation
  refund notification • • IBS  

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  Ok We are improving this process in the next version and will consider the option to send mail to admin or employees.
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  Navigating to Catalog or Manage Room Type lands on blank page.
  room manage catalog navigating type • • HeartValley  

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  Hi @HeartValley To look further debug this issue we need to access your server as we are unable to reproduce it. If you are using public domain to host QloApps, please raise a ticket at https://webkul.uvdesk.com/en/customer/create-ticket/ And on the ticket please share your QloApps admin Credentials and FTP details so that we can look into the issue.
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  My website can not work after add a new product
  add website product • • duongledong4  

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  Hi @duongledong4 We have never faced this issue in Qloapps. For this, we have to check this on your server. Please raise a ticket at https://webkul.uvdesk.com/en/customer/create-ticket/ And on the ticket please share your QloApps Credentials and FTP details so that we can look into the issue.
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  Not able add rooms from back office
  rooms add able office • • bizmodecreativo  

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  @bizmodecreativo To create booking from back office there is a different process. Please visit https://qloapps.com/qlo-reservation-system/#section-28 for the detailed process to create booking from back-office(on-desk).
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  search now bar dissapeared?
  search bar dissapeared • • leentje96  

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  @leentje96 Issue - Property Category->link_rewrite is empty. It looks like you are using accented (non-latin) characters in the city, state names while creating Hotel. So for this, you have to enable the "Accented URL" option from Preferences -> SEO & URLs tab https://prnt.sc/rygvjh. After this save the hotel again and try to search again.
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  iframes are not wowkring
  are iframes wowkring • • japanou  

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  thanks all-- i used fixed values for the size, it is working now. For now it should be OK!
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  Hotel address displays as customer address
  hotel address customer displays • • gero  

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  Hi @gero This is not a default feature of QloApps. So we cannot do it by configuring the backend of the system. The requirement can be achieved by customizing the system. So please raise a ticket so that we can discuss it through. https://webkul.uvdesk.com/en/customer/create-ticket/
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  Amenities images are not displayed on mobile devices
  are displayed amenities images mobile • • l3w15  

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  @seuncarta said in Amenities images are not displayed on mobile devices: How did you access the mobile version? You just need to enter the back office link in your mobile browser and log in to manage your system.
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  Admin login page is not showing
  page admin login showing • • greencoder  

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  @greencoder We have processed your ticket and will check the issue on the ticket system itself. Thanks
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  Cannot install language "Français CA (French)"
  install language cannot français french • • laserpen  

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  Hello @laserpen We already replied to this error on the following link. Please check it for the resolution. https://forums.qloapps.com/topic/120/installation-error-at-23-create-default-shop-and-languages Also while installing the system asks to choose the desired language. Please select the language in which you want to install the system from there.
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  500 error when uploading new image
  error image 500 uploading • • OP  

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  @OP Please increase the value of memory_limit to 500 once on your server and try to upload the images again. If the issue persists the please create a ticket at https://webkul.uvdesk.com with your Admin login details and FTP credentials.
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  Add new booking Rooms not showing
  booking rooms add showing • • OP  

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  Hey, Glad to know the issue is resolved!!
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  Feature Price Plans not showing
  price feature showing plans • • OP  

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  Top! working now, thank you.
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  Searching
  searching • • pt1pp  

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  Yes, I agree with your points @pt1pp And as I said earlier, we have a marketplace theme in our roadmap. It will have some changes in the search also. But when it will be ready that I cannot say right now.
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  Marketplace theme
  marketplace theme • • pt1pp  

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  Hi @pt1pp, Currently, our QloApps Marketplace does change our front end design. But our theme is very flexible. You can change the content of the front page to make it look like a Marketplace. You can change the headings, descriptions, and images of different blocks of the front page and that will do the job. Many of our customers are successfully doing it and they are happy with it. Apart from that, we are also working on a theme for our Marketplace. But how much time it will take cannot be confirmed right now. So if you want a theme urgently then you can contribute it to the community yourself. We will love that. And you want us to make a theme form us then raise a ticket. https://webkul.uvdesk.com/en/customer/create-ticket/