Bug Report

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  Favicon
  favicon • • squarerome  

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  Hello @squarerome For favicon use only images in the .ico format. So please try to upload a .ico image. If still, you face any issue then please let us know.
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  When booking from back end of Book Now, if I select room to the cart and click "Book Now" it displays blank page instead
  room booking end book select • • Gerro  

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  Can you please share screenshots of the error
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  Unable to release room after check out
  room unable release check • • krishnaprasad  

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  Hello @krishnaprasad As I can check you have already raised a ticket regarding the same issue. We will have a discussion on the ticket only. For any more issue feel free to raise a new ticket. https://webkul.uvdesk.com/en/customer/create-ticket/
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  On book Now
  book • • addmakes02  

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  Okay, we have taken a note of that and we will make sure that we implement it in our Future updates.
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  How can make border for table in description
  description border table • • duongledong4  

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  Hello @duongledong4 We will have to check how you have made the table and why the borders are not showing on the front. And for that, we will need your FTP details, back office URL and admin credentials. So please raise a ticket and provide all the details. https://webkul.uvdesk.com/en/customer/create-ticket/
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  Installation problem...
  installation problem • • webhostinghotel  

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  Hello @webhostinghotel We have never encountered such an issue on our side. This can also be a server specific issue. So will have to check the issue and for that, we will need your FTP details and URL on which you are trying to install QloApps. Please raise a ticket and share the details here: https://webkul.uvdesk.com/en/customer/create-ticket/
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  Installation problem
  installation problem • • Sheik  

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  Hello @Sheik I have already mentioned this error and its solution in one of the topic. Please follow this link to get the solution: https://forums.qloapps.com/topic/8/error-during-installation-all-parts-of-a-primary-key-must-be-not-null-if-you-need-null-in-a-key-use-unique-instead-error-sql-has-happened
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  Show html code at the short description
  show html code description short • • duongledong4  

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  Hello @duongledong4 We have resolved this issue on another topic of the forum. Please follow this link for the solution. https://forums.qloapps.com/topic/81/textarea-in-updating-products-has-html-tag/2
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  Can not upload the big jpg image
  image upload big jpg • • duongledong4  

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  Difficulty uploading images suggestion: @untamed1 said in INTERIOR IMAGE NOT WORK: @untamed1 said in INTERIOR IMAGE NOT WORK: Need to edit file AdminAboutHotelBlockSettingController.php strtolower needed for preg match. Under function processSave() if (!(Tools::getValue("id_interior_image") && !$file['size'])) { if (!$file['size']) { $this->errors[] = Tools::displayError($this->l('Gallery Image Required.')); } elseif ($file['error']) { $this->errors[] = Tools::displayError($this->l('Cannot upload file.')); } elseif (!(preg_match('/\.(jpe?g|gif|png)$/', strtolower($file['name'])) && ImageManager::isRealImage($file['tmp_name'], $file['type'])) ) { $this->errors[] = Tools::displayError($this->l('Please upload image file.')); } Other option is to change preg_match string to '/.(jpe?g|gif|png)$/i'
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  INTERIOR IMAGE NOT WORK
  image interior • • lethach  

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  @duongledong4 Please set max_upload_filesize and post_max_size values on your server to the value more than the size of image you want to upload. Please set 16M to both the variables once and then upload the image.
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  Iphone - Can't see correctly the QloApps landing page / GUI
  qloapps iphone cant correctly landing • • Amir  

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  Hi, I've manage to find the root cause, its a DNS issue when i moved the IP to my website name. The IPhone works well when opening the QLoApps over the IP address and not the site name. Thank you
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  Adding rooms - Go to Catalog-> manage room types-> add new product. - Can't select the hotel the room is belong
  room rooms adding manage catalog • • Amir  

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  @addmakes02 Thank you
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  Admin login form is not showing
  form admin login showing • • greencoder  

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  @greencoder Can you share a screenshot of the login page ?
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  Amenities images are not displayed on mobile devices
  displayed are amenities images mobile • • l3w15  

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  Please replace the attached file at the below address - hotelcommerce/modules/wkhotelfeaturesblock/views/templates/hook/hotelfeaturescontent.tpl Issue will be resolved. 0_1544702295326_hotelfeaturescontent.tpl
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  New install - Product buttons SAVE and SAVE&STAY inactive/spinning
  install product buttons save savestay • • hjabranco  

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  Hi, We have checked for this issue from our side on various PHP versions but we have not encountered this issue on any of them. So this issue can be a server specific issue. So I recommend you to raise a ticket at https://webkul.uvdesk.com/en/customer/create-ticket/ And on the ticket please share your FTP details and the QloApps admin details with us. We will hunt down the issue and resolve it.
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  the English language copies Vietnamese translators automatically
  language vietnamese english copies translators • • duongledong4  

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  As I mentioned earlier also that for those fields whose translation does not exist by default system show those fields in default language rather than showing them blank. And the only way around is to translate those fields manually.
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  Over Booking is done by two customer
  displayed • • addmakes02  

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  Right now we do not show our roadmap on a public platform. But we are working on a portal where we will show our roadmaps and plans. You can subscribe to our blogs although to stay updated. https://qloapps.com/blog/ And you can also suggest a feature which you think should be there in QloApps. https://qloapps.com/features/
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  The new products were not displayed on the home page
  page displayed products were home • • duongledong4  

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  @duongledong4 Okay... In case you need any assistance please feel free to contact us.
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  The error message is wrong when set up the new install
  memorylimit uploadmax • • duongledong4  

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  Go to php.ini and set both memory_limit and upload_max_filesize to 128 or 256. I think the installation check for memory_limit in upload_max_filesize value.