Technical Help

• E

  Please how do I stop unwanted emails on the dashboard of my admin side. I keep getting emails from a dating site and is obstructing my booking from admin end
  please emails dashboard stop unwanted • • Emmanuel  

  2
  0
  Votes
  2
  Posts
  3
  Views

  F

  hi @Emmanuel It will be better if you give more details on your issue. Also please share screenshots.
• S

  deleting rooms
  rooms deleting • • sujatha  

  6
  0
  Votes
  6
  Posts
  49
  Views

  F

  @Emmanuel Can you please share the screenshot
• T

  Customize required field when booking/register
  field required customize bookingregister • • tien95  

  5
  0
  Votes
  5
  Posts
  16
  Views

  T

  ok, thanks for the info.
• A

  Cart Discounts
  cart discounts • • Ancentian  

  4
  0
  Votes
  4
  Posts
  10
  Views

  F

  There can be multiple reasons behind this depending on the conditions you defined for the rule. Please check the validity of the voucher or if you have applied any restriction on room type or customer group. Also, check how total vouchers and per person vouchers are available. Still, you face the issue then please raise a ticket. https://webkul.uvdesk.com/en/customer/create-ticket/
• C

  installation problem
  installation problem • • codeware  

  5
  0
  Votes
  5
  Posts
  54
  Views

  F

  Hi @codeware We have not faced such an issue on our end. So we will have to check it on your server. So please raise a ticket and provide us your FTP details and the URL on which you are trying to do the installation. https://webkul.uvdesk.com/en/customer/create-ticket/
• L

  custom field customization
  custom field customization • • Luvo  

  6
  0
  Votes
  6
  Posts
  24
  Views

  L

  @Sumit said in custom field customization: addon of QloApps @Sumit thank you
• S

  Display order of products
  products display order • • sujatha  

  5
  0
  Votes
  5
  Posts
  17
  Views

  S

  @Faiz Thanks so much, Faiz! I needed to understand the logic. Ascending order of price seems good.
• K

  room packages
  room packages • • ksu  

  5
  0
  Votes
  5
  Posts
  20
  Views

  K

  ok thank you..!!! i will contact you tomorrow.
• A

  No dashboard after login
  login dashboard • • ahmed  

  2
  0
  Votes
  2
  Posts
  28
  Views

  S

  @ahmed This issue may occur because of cache. So you can try once by clearing cache of browser or try login from an incognito window. If issue still persists then please create a ticket at https://webkul.uvdesk.com/en/customer/create-ticket/ and provide us with your Admin login details (URL and credentials) and FTP details in that ticket.
• S

  additional facilities - for a different consideration
  additional facilities different consideration • • sujatha  

  2
  0
  Votes
  2
  Posts
  145
  Views

  F

  Hi @sujatha If you want then you can handle it with help of cart rules. Create a voucher discount for those clients who are willing to make early checkouts. Otherwise, we can customize this feature in QloApps for you. If you want to go for that then please raise a ticket at https://webkul.uvdesk.com/en/customer/create-ticket/
• S

  Tax rules
  tax rules • • sujatha  

  5
  0
  Votes
  5
  Posts
  61
  Views

  S

  Thanks so much @Faiz
• S

  24 hour check-out
  hour check-out • • sujatha  

  7
  0
  Votes
  7
  Posts
  84
  Views

  S

  @fiaz, I hope you will provide a patch or an upgrade option that will help us use the new option without having to re-install the software. Or please suggest a method to use the revisions without losing data.
• K

  Email Issue ?
  issue email • • ksu  

  6
  0
  Votes
  6
  Posts
  57
  Views

  F

  Hi @ksu We will have to check the issue on your server as it is your server-specific issue. So please continue the discussion on the ticket. https://webkul.uvdesk.com/en/customer/create-ticket/
• S

  amenities block images
  block amenities images • • sujatha  

  2
  0
  Votes
  2
  Posts
  28
  Views

  F

  Hello @sujatha The images that you upload in the Hotel Amenities Block under Hotel Reservation System Tab---> Settings (https://prnt.sc/pmk2q2) will be shown only under Amenities Block on the front (https://prnt.sc/pmk3it). If your uploaded images are not showing up then try to clean your browser cache. Also please clear the system cache from Advanced Parameters ---> Performance (https://prnt.sc/pmk6qa) If still, you face the issue then we will have to check the issue on your server please raise a ticket at https://webkul.uvdesk.com/en/customer/create-ticket/
• S

  configuration of roomtype
  configuration roomtype • • sujatha  

  5
  0
  Votes
  5
  Posts
  61
  Views

  F

  @ksu Creating different room types will create issues in inventory management. She only has a single room type so if she created a different room type then it will make the inventory more than the actual inventory present.
• S

  Product View
  product view • • sujatha  

  3
  0
  Votes
  3
  Posts
  36
  Views

  S

  @Faiz, Thank you so much! I got it right! Regards, Sujatha
• S

  hdfc payment gateway
  payment gateway hdfc • • sujatha  

  1
  0
  Votes
  1
  Posts
  26
  Views

  No one has replied

• K

  partial payment
  payment partial • • ksu  

  2
  0
  Votes
  2
  Posts
  29
  Views

  F

  Hello @ksu, As we can check that you have raised a ticket also. On the ticket, we found that you are using an incompatible payment gateway module. Please note that any Prestashop payment gateway module will not work on QloApps as it should be. We will have to make it compatible with QloApps.
• S

  Link Block
  block link • • sdo1web  

  4
  0
  Votes
  4
  Posts
  42
  Views

  F

  Hello @sdo1web Right now the link block is not shown on the homepage. So to show it above the interior block or in the header will be a customization. Please raise a ticket to discuss it further. https://webkul.uvdesk.com/en/customer/create-ticket/
• O

  search form
  search form • • OP  

  2
  0
  Votes
  2
  Posts
  38
  Views

  F

  Hi @OP You want to search based on just location, check-in and check-out dates only. So that the available rooms of all hotels are listed on that location. Currently, this is not the search flow of QloApps. But it can be achieved through customization. Raise a ticket for more discussion. https://webkul.uvdesk.com/en/customer/create-ticket/