Hi @homestay-lanka ,

To help us debug the issue you're experiencing, could you please share a screenshot of the error you're seeing? This will help us determine if the problem is related to QloApps or the Google Maps API key.

Here’s how you can capture and share the error:

Open Developer Tools in Google Chrome by pressing F12. Clear the console by pressing Ctrl + L. Reload the page. Any errors related to the issue will be displayed in the console.

You can refer to the following screenshots for guidance:

Screenshot 1

Screenshot 2

Once you've captured the error, kindly share the screenshot with us.

Hi @kominstein ,

Yes, Cloudflare provides a CDN service, which is why the website loads faster when using a Cloudflare domain compared to one without it.

To speed up the first domain, you can configure caching mechanisms on server to enhance website performance.

Additionally, you can ask your hosting provider to improve network latency for better load times.

@litri123789

The issue might be occurring due to version compatibility with the new QloApps version.
Please create a ticket at https://support.uvdesk.com/en/customer/create-ticket/ so our team can check the issue you accordingly.

Hi @timothymuvuti,

You cannot directly make the Extra Services / Fees (tax excl) field editable.

But, you can use QloApps Service Product feature to achieve this by following these simple steps:

1) Create a Service Product Screenshot

2) Configure Auto Add to Cart: Change the service product settings so that it automatically adds to the cart when a user books a room.Screenshot

3) Select Price Display Options: Choose how you want the price to be displayed to your customers.

4) Explore Additional Options: Feel free to adjust other settings as needed, and then save the service product.

5) Attach the service product to room types for which you want it to apply.Screenshot

Also you can attach the service product to Room type from Room type page.Screenshot

Now create the Booking from Book Now page. Add the service product to the room type. If the service product is selected as "Auto add to cart" which i have mention in the 2 point you dont have to add it manually.Screenshot.

Service product will get automatically added to the cart.

You can also edit the service product price after creating the order from the order page Screenshot

To read more about the service product refer to the documentation link given

Documentation link

@Aman-deep-sharma

Noted with thanks
It may required when commercially launch the site.

Regards/

@Aman-deep-sharma
HI
Sorry, i created ticket in UVdesk not WebKul.
The new ticket number: #572783

Hi @timothymuvuti,

Currently, Zambia localization pack is not available in QloApps but you can manually manage to create Loacalization pack for Zambia. Also, there can be more countries Localization pack which may be not available in QloApps .

But no need to worry you can create it by just following the steps given below:

Add a language for the country. Add currency for the country. Add taxes for the country.

However, Zambia is available in QloApps as a country shown in the Screenshot.

Kindly enable Zambia as the country so that you can use it as a country.

Refer to the following screenshots for guidance:

Screenshot 1 Screenshot 2

Hi @timothymuvuti,

Regarding your concern, we have confirmed that there is no separate localization pack available for Zambia.

However, Zambia is available in QloApps as a country shown in the Screenshot.

Kindly enable Zambia as the country so that you can use it as a country for your hotel.

Additionally, you will need to manually add the currency and language for Zambia.

Refer to the following screenshots for guidance:

Screenshot 1 Screenshot 2

Hi @timothymuvuti,

You can close the banner by clicking the cross icon in the top right corner for some time.

If you’d like to permanently remove the banner from your dashboard, please create a ticket at https://support.uvdesk.com/en/customer/create-ticket/ so our experts can assist you further.

Hi @abbasi,

Currently, you can't upgrade to the new QloApps V1.6.1 version using the QloApps 1-Click Upgrade module because the module upgrade script has not been updated yet.

We will notify you soon once the module is live with the upgrade script, and you will then be able to upgrade QloApps to its latest version.

Additionally, we strongly recommend that if you have any customizations on your QloApps, you do not use the QloApps 1-Click Upgrade module, as this may result in data loss.

If this applies to you, please create a ticket at https://support.uvdesk.com/en/customer/create-ticket/ so our experts can assist you accordingly.

Hi @irfan,

Yes, it is possible.

If you don’t see your payment method in the "Payment Method" field, you can simply write the name of the method, such as "Payment in Cash"

Refer to the screenshots given below:

Screenshot 1 Screenshot 2

This ensures that your order pricing will always be accurate and up to date.

Hi @Ananth,

You don't have to find the query you just need to run the given SQL in your database to fix the issue. You can do this by your own or you can ask from you host provider to execute this query on your database.

SQL query :

INSERT INTO `prefix_htl_access` (`id_profile`, `id_hotel`, `access`) SELECT p.`id_profile`, h.`id` AS `id_hotel`, CASE WHEN p.`id_profile` = 1 THEN 1 ELSE 0 END AS `access` FROM `prefix_profile` p CROSS JOIN `prefix_htl_branch_info` h LEFT JOIN `prefix_htl_access` ha ON (p.`id_profile` = ha.`id_profile` AND h.`id` = ha.`id_hotel`) WHERE ha.`id_profile` IS NULL;

But make sure to replace 'prefix' in the SQL query with your table prefix so that SQL query can run correctly. Whenever the QloApps installed you have to mention the Table prefix at the time of installation.

To find your table prefix, follow these steps:

Navigate to the "Advanced Parameters -> Configuration Information" Tab. Refer to the screenshot

Obtain the table prefix from the Configuration Information page. Refer to the screenshot

Once you've completed the above step, then merge the following PR: https://github.com/Qloapps/QloApps/pull/729

Hi @Thanks4that

Currently, there isn’t an option to display extra services under the final total box on the order checkout page.

If you’d like, please create a ticket at https://support.uvdesk.com/en/customer/create-ticket/ so our team can assist you further.

@Aman-deep-sharma That's great, thank you every so much.

@Aman-deep-sharma
Ok thank you!

Hi @Thanks4that ,

You can not directly add text block or a button to link to another page.

However, you can use the Navigation Module to create links to other pages.

Follow the steps given:

In the admin panel, go to Module and services -> Manage Module

Search for Navigation Block module screenshot

Click on the configuration. Here you can Add or Edit the custom nvaigation links. screenshot

After creating your custom navigation links, they will appear in the footer and menu bar of your website.

Screenshot 1 Screesnhot 2

Also, you can create ticket at https://support.uvdesk.com/en/customer/create-ticket/ so our team can assist you further with your problem.

Hi @javaspline

This is about hotel permissions for employees.

Please check this forum link:
New Hotel Permission Cannot Be Added to Existing Profiles.

Follow the steps there, and it should help solve your issue.

Let us know if it works!

Thank you for your help.

I changed the text in hotel-reservation-theme>partials>booking-form.tpl but it had no effect. When I changed the text back to the default text and added a translation it worked.

@ashishlal-ba452 Thats great,

Thank you

Hi @Cristobal-Colon

By default, in QloApps, "Services" is the root (or parent) category.

All other categories and subcategories need to be created under this parent category. Unfortunately, it is not possible to create additional root-level categories at the same level as "Services."

However, you can create as many categories and subcategories as needed under "Services" to organize your offerings.