Technical Help

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  Qloapps keep redirecting https to http
  url • • tien95  

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  @tien95 To enable redirecting your website to https you only need to enable SSL in your shop. QloApps automatically changes the .htaccess to allow redirection to https, so you need not required to add rewrite rules in your server config file. To enable SSL please follow the following steps. At the back end, GoTo Preferences Tab and Select General in the drop-down menu. https://prnt.sc/l41djt Now, click Yes for Enable SSL and click on Save. https://prnt.sc/mq81cd Now click Yes to Enable SSL on all Pages. Click Save and reload the page, it should work. https://prnt.sc/mq82h0 QloApps only regenerates the .htaccess file in between #start and #end tags and will keep the changes done after the #end tag, when you change SEO & URL setting.
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  missing translation
  missing translation • • tien95  

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  @tien95 Most probably it will be launched in the next week
• N

  Need Help With Websites Base URL
  url need help websites base • • Nitetime  

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  @Nitetime You need to set the document root to /var/www/html/hotelcommerce. Make sure your rewrite module is enabled and .htaccess file is present inside web directory
• S

  Calculate additional facilities price per person/per night
  price per additional facilities calculate • • Suwon  

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  @Faiz , Thanks! That's great news! Regards, Sujatha
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  Customize required field when booking/register
  field required customize bookingregister • • tien95  

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  Hi @tien95 Yes, we had to add some important fixes and improvements to the system. It is in the testing phase right now and will be released in 1 or 2 weeks.
• M

  Transaction
  transaction • • Mithilesh  

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  Hello @Mithilesh Please a ticket and share your order id and FTP details at https://webkul.uvdesk.com/en/customer/create-ticket/
• S

  hdfc payment gateway
  payment gateway hdfc • • sujatha  

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  Hi @sujatha Yes, we can integrate any payment gateway module to QloApps you required. And it will be a Paid Service. The cost of the service depends on the efforts required to integrate the payment gateway. But, we are also running an offer for our customers. If you buy any of our QloApps services billing to a minimum of 750 USD in total then we will integrate one payment gateway of your choice to QloApps for free. Note: You will have to provide the APIs of payment gateway for the integration if they are not open publically. And if the APIs are publically open then please share the link. Our store has services for many platforms, to avail the offer you will have to make the purchases in the QloApps category only.
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  Hook Module
  module hook • • Mithilesh  

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  Hello @Mithilesh Adding a module on a CMS page is not a default feature of the system. So we will have to customize this feature for you. Please raise a ticket to discuss more: https://webkul.uvdesk.com/en/customer/create-ticket/
• E

  Please how do I stop unwanted emails on the dashboard of my admin side. I keep getting emails from a dating site and is obstructing my booking from admin end
  please emails dashboard stop unwanted • • Emmanuel  

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  hi @Emmanuel It will be better if you give more details on your issue. Also please share screenshots.
• S

  deleting rooms
  rooms deleting • • sujatha  

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  @Emmanuel Can you please share the screenshot
• A

  Cart Discounts
  cart discounts • • Ancentian  

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  There can be multiple reasons behind this depending on the conditions you defined for the rule. Please check the validity of the voucher or if you have applied any restriction on room type or customer group. Also, check how total vouchers and per person vouchers are available. Still, you face the issue then please raise a ticket. https://webkul.uvdesk.com/en/customer/create-ticket/
• C

  installation problem
  installation problem • • codeware  

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  Hi @codeware We have not faced such an issue on our end. So we will have to check it on your server. So please raise a ticket and provide us your FTP details and the URL on which you are trying to do the installation. https://webkul.uvdesk.com/en/customer/create-ticket/
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  custom field customization
  custom field customization • • Luvo  

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  @Sumit said in custom field customization: addon of QloApps @Sumit thank you
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  Display order of products
  order products display • • sujatha  

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  @Faiz Thanks so much, Faiz! I needed to understand the logic. Ascending order of price seems good.
• K

  room packages
  room packages • • ksu  

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  ok thank you..!!! i will contact you tomorrow.
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  No dashboard after login
  login dashboard • • ahmed  

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  @ahmed This issue may occur because of cache. So you can try once by clearing cache of browser or try login from an incognito window. If issue still persists then please create a ticket at https://webkul.uvdesk.com/en/customer/create-ticket/ and provide us with your Admin login details (URL and credentials) and FTP details in that ticket.
• S

  additional facilities - for a different consideration
  additional facilities different consideration • • sujatha  

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  Hi @sujatha If you want then you can handle it with help of cart rules. Create a voucher discount for those clients who are willing to make early checkouts. Otherwise, we can customize this feature in QloApps for you. If you want to go for that then please raise a ticket at https://webkul.uvdesk.com/en/customer/create-ticket/
• S

  Tax rules
  tax rules • • sujatha  

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  Thanks so much @Faiz
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  24 hour check-out
  hour check-out • • sujatha  

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  @fiaz, I hope you will provide a patch or an upgrade option that will help us use the new option without having to re-install the software. Or please suggest a method to use the revisions without losing data.
• K

  Email Issue ?
  issue email • • ksu  

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  Hi @ksu We will have to check the issue on your server as it is your server-specific issue. So please continue the discussion on the ticket. https://webkul.uvdesk.com/en/customer/create-ticket/