@screaming-cow
Hi,

Please send the screenshots of the issue.
It looks like a PHP version compatibility issue. Please go through the blog at https://qloapps.com/install-qloapps/#section-8 for detailed system configuration.

@protocol061 said in Cannot see Room in configuration:

When I create room No in configuration, it doesn't display on page. It is hidden inside and the page remains as it is

thanks my issue has been fixed.

@akr Hi and thanks. Ticket created

@Freeman Hello,

In QloApps, we only gather data about customers whether they want to receive a newsletter or not.
We do not compose or send newsletters.
We just take the customer preference and save it.
The way of sending a newsletter totally depends on the admin.
For any other query, you can raise a ticket at: https://webkul.uvdesk.com/en/customer/create-ticket/.

@akr Thx. It is a security issue and I havent found where an how. It has happened to me two times in 6 months. I have recovered systems just creating the database user again on server and assigning to qlo databases again according to /config/settings.inc.php. Have changed passwords & users on databases and Cpanel but happened again. I just wanted to know if someone else had this issue. Thx again.

thanks for the awesome information.

@robgillett Hello
In the current version, the address field is mandatory. But in the next version, the address field will be in the Book Now workflow will be optional.

We are working on the next version but cannot quote a time frame right now.

So if you are in hurry then please raise a ticket: https://webkul.uvdesk.com/en/customer/create-ticket/

@alexd Thank you for pointing the id to us. We have banned the id and will take necessary steps.

@heartvalley We do offer a feature in which you can display additional facilities and sell them along with your rooms. The customer will be able to select the service or a product to the cart from the Room type page or the checkout page.

Please check this link for more details: https://qloapps.com/qlo-reservation-system/#section-12

But if you want to just sell tickets which will be available for just one day then there will be a custom development required and it is up to you if want to do it yourself or want our help.

Hi @protocol061

Could you please send me how can I initiate a refund?

QloApps comes with Refund Rules through which you can manage the refunds. Please click here for more details: https://qloapps.com/qlo-reservation-system/#section-35

add beverages at the time of checkout

We do offer a feature in which you can display additional facilities and sell them along with your rooms. The customer will be able to select the service or a product to the cart from the Room type page or the checkout page.

Please check this link for more details: https://qloapps.com/qlo-reservation-system/#section-12

@protocol061

Hi, can you please specify what room number you are trying to add?
Room num does not support special characters.

@sumit said in 1.SQL error during installation:

@ab
It is the issue in MySQL version 5.7. So we recommend you to install lower MySql version like MySQL 5.5 or 5.6 on your server.

We have clearly mentioned in the QloApps installation guide about the required version of MySQL.

Please visit for installation guide.

currently, To install QloApps successfully, you have to install the compatible version of MySQL with QloApps. (MySQL 5.0+ and below 5.7 )

We really apologize for your inconvenience.

This issue is on our priority list. and definitely, It will be resolved in the near future upgradations.

Thanks

thanks my issue has been fixed.

In QloApps permissions are managed hotel-wise, employees can only access data for the only hotel they have permission.

In the case of customers, an employee and only see customers who have created an order in the hotel they have permission for.

Right click on the website's page, and choose Page Source. In the new window that appears, use the “find” feature (Ctrl + F on a PC or Command + F on a Mac), and type in RSS. You'll find the feed's URL between the quotes after href=.

Hello,

We have to check the issue on your server, so please share the FTP details on the ticket.

Hello,

We have QloApps Pay At Hotel add-on that will bring the functionality of making the payments at the hotel itself while check-in.

This module adds a payment option for customers to book hotel rooms without entering card details or making online payments and gives an option for paying at the hotel during check-in.

To view its demo click here: https://prestashop.webkul.com/qloapps150_demos/content/6-qloapps-pay-at-hotel

@applezop Yes, we have also created an addon for Google Translate. With the help, of this addon, you will be able to autofill the translations at the backend.
Here are more details: https://qloapps.com/qloapps-google-translate-translate-qloapps-easily/

Hi @steve
Yes, it is possible. But we will need to discuss the integration. Please raise a ticket here: https://webkul.uvdesk.com/en/customer/create-ticket/

@heartvalley Hi. The order confirmation email is sent when an order is created by the customer.

The responsible function to send order confirmation email is validateOrder() in file qloapps_root_dir/classes/PaymentModule.php. The html and txt email templates for the same are:
qloapps_root_dir/mails/en/order_conf.html
qloapps_root_dir/mails/en/order_conf.txt

In file PaymentModule.php, the code after line number 843 (may vary) creates data for the mail template and the mail is sent using Mail::Send().
You can modify PHP code and templates to suit your needs.

Regarding your second query, to show available room numbers, please raise a ticket at https://webkul.uvdesk.com/en/customer/create-ticket/ so that we can have a person to person discussion.

Hello Steve,

This is not the default feature of QloApps, but we can customize it for you.

If you want to proceed with the customization then please raise a ticket at https://webkul.uvdesk.com/en/customer/create-ticket/.