Technical Help

• P

  Backend booking
  booking backend • • protrapper  

  2
  0
  Votes
  2
  Posts
  6
  Views

  

  Hello @protrapper Currently, you cannot make the address field optional. But it can be achieved through customization. So please raise a ticket to discuss more : https://webkul.uvdesk.com/en/customer/create-ticket/
• D

  eror API KEY google map
  google api map eror key • • diosads  

  2
  0
  Votes
  2
  Posts
  9
  Views

  S

  @diosads This issue might occur if billing is not enable on you API key. Please check billing is enable on you API key. You can check it through your browser console (https://prnt.sc/voai14). Please check and let us know if there are any warning in your browser console regarding google maps.
• P

  CustomizeInvoice
  • protrapper  

  2
  0
  Votes
  2
  Posts
  5
  Views

  S

  @protrapper We can print receipt to epson printer, but for that we will need to make some changes in QloApps, also depending on what type of printer you want to print the receipt So it will be a paid service, if you want to proceed with the paid customization, Please raise a ticket and we can discuss it further: https://webkul.uvdesk.com/en/customer/create-ticket/
• R

  My app returns 500 server error
  error 500 app returns server • • Robin891229  

  2
  0
  Votes
  2
  Posts
  5
  Views

  S

  Hi @Robin891229 Please turn on the dev mode then reload. Then give us the screenshot of the error that is shown. To enable the dev mode to go to your QloApps folder --- > config --> open define.inc.php file. Then on line 29 change define('PS_MODE_DEV', false); to define('PS_MODE_DEV', true);
• R

  unable to see images preview
  unable images preview • • Rahul  

  2
  0
  Votes
  2
  Posts
  7
  Views

  S

  @Rahul This issue might be occurring due to sufficient file permissions. Please contact your host provider and ask him to provide sufficient permissions to file and folders. So that images can be visible.
• P

  How to create dropdown for "Hotel Locations".
  hotel create dropdown locations • • pranaysalve  

  5
  0
  Votes
  5
  Posts
  29
  Views

  

  @pranaysalve Yes, it is possible that we make this field as a drop-down instead of a text search field. Just raise a ticket to discuss more: https://webkul.uvdesk.com/en/customer/create-ticket/
• S

  24 hour check-out
  hour check-out • • sujatha  

  8
  0
  Votes
  8
  Posts
  240
  Views

  

  Hi @sujatha, We have resolved this issue in our new version. You can update your version for the solution.
• V

  Input Field Value not Updating in Database
  database custom field • • vamshi  

  4
  0
  Votes
  4
  Posts
  22
  Views

  

  Hi @vamshi Glad to hear that!
• A

  Installation error at 12%
  installation error • • AnteeStenc  

  2
  0
  Votes
  2
  Posts
  17
  Views

  S

  @AnteeStenc We have never faced this issue in Qloapps. For this, we have to check this on your server. Please raise a ticket at https://webkul.uvdesk.com/en/customer/create-ticket/ And on the ticket please share your QloApps Credentials and FTP details so that we can look into the issue.
• V

  Source Code not Coming into Browser
  booking date range • • vamshi  

  4
  0
  Votes
  4
  Posts
  31
  Views

  V

  @shreesh Thanks I didn't notice that before. I changed those lines now and it's working cool.
• C

  how-to-set up google-analytics
  how-to-set • • cemarne  

  3
  0
  Votes
  3
  Posts
  18
  Views

  S

  Hi @cemarne The module you are using is not compatible with QloApps, please disable the installed module and download the attached module (https://prnt.sc/p0lm75) PFA : ganalytics.zip To configure the module you will need tracking id from you analytics account and use it https://prnt.sc/p0ll0k.
• Z

  Import customers not working properly
  customers import properly • • zayno70  

  3
  0
  Votes
  3
  Posts
  15
  Views

  S

  Hi @zayno70 The exported csv of customer's is the representation of current customers on your website. That csv is not intended to be used to import customers. For that you need to create a csv similar to sample customer csv in import panel (https://prnt.sc/uhgq84). The exported csv does not contain the password field for security purposes, to prevent password from being stolen. The password is blank when editing customer for the same reason.
• R

  CHANGE BLACK BACKGROUND OF HEADER
  change background header black • • RPNorte  

  2
  0
  Votes
  2
  Posts
  25
  Views

  S

  @RPNorte , The css of black black background is written in the header file itself. You have to open /themes/hotel-reservation-theme/header.tpl and at line 87 change the background-color code as per your desire. (Current color code is #252525) Please visit https://github.com/webkul/hotelcommerce/blob/v1.4.1/themes/hotel-reservation-theme/header.tpl#L87mfor file link.
• S

  News, Events and Gallery
  homepage frontpage events gallery news • • sdo1web  

  2
  0
  Votes
  2
  Posts
  12
  Views

  

  Hello @sdo1web, Well, all the blocks on the home page of the current theme are dynamic. You can modify the content you upload to show any kind of information you want. But if you want to develop a new block on the front then right now we do not provide the technical assistance for development. But soon we will launch our dev docs for such kind of help. Until then you can follow Prestashop dev docs as QloApps is built on Prestashop. And if you want to make such modifications for you then raise a ticket at https://webkul.uvdesk.com/en/customer/create-ticket/
• E

  How to deploy to sub domain
  domain sub deploy • • ehand  

  3
  0
  Votes
  3
  Posts
  16
  Views

  E

  @shreesh , Thanks . Got it. It's working fine
• S

  Opencart, Prestashop and Woocommerce
  prestashop woocommerce opencart • • sdo1web  

  2
  0
  Votes
  2
  Posts
  12
  Views

  

  Hi @sdo1web To integrate QloApps with any platform you will need to do the API integration. You will need the APIs of both platforms so that both the platforms can exchange data with each other. For QloApps APIs please raise a ticket at https://webkul.uvdesk.com/en/customer/create-ticket/
• E

  How can we run qloapp in development mode
  qloapp development mode run • • ehand  

  4
  0
  Votes
  4
  Posts
  28
  Views

  S

  @ehand To enable dev mode edit the file at path hotelcommerce/config/defines.inc.php change PS_MODE_DEV to true if (!defined('_PS_MODE_DEV_')) { define('_PS_MODE_DEV_', true); }
• E

  How to depoly in through cpanel
  cpanel depoly through • • ehand  

  3
  0
  Votes
  3
  Posts
  15
  Views

  E

  @shreesh I understand the issue. Thanks
• R

  Adults and Child Fields in Search Form
  search form child fields adults • • riteshseth99  

  2
  0
  Votes
  2
  Posts
  39
  Views

  S

  Hi we have already answered this query for you, Please follow this link: https://forums.qloapps.com/topic/379/how-can-we-select-no-of-guest-and-child-in-search-form/
• Z

  Error in calculation in Feature pricing
  error feature calculation pricing • • zayno70  

  5
  0
  Votes
  5
  Posts
  42
  Views

  Z

  Thank you