Technical Help

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  how to delete sample orders which i created for testing
  orders testing delete sample created • • Rahul  

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  @duongledong4 Please specify the version of QloApps you are using.
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  how to get profile Id of google analytics
  google profile analytics • • duongledong4  

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  old orders import
  orders old import • • addmakes02  

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  Hi @addmakes02 Yes this can be done. But it will have a lot of complexities. For an example, if we import an order then we will also have to import the room type, customer and taxes. So there will be efforts involved and that is why it will be a Paid Service. Please raise a ticket so that we can discuss it further. https://webkul.uvdesk.com/en/customer/create-ticket/
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  Paypal error during checkout
  error during paypal checkout • • rohit_baraily  

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  @rohit_baraily We have also already developed CC Avenue payment gateway compatible with QloApps. If you want it then you can purchase it from https://store.webkul.com/CCAvenue-Payment-Gateway-for-Qloapps.html
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  Error while booking the room
  error room booking while • • rohit_baraily  

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  @rohit_baraily The issue was occurring on the last date of the month. Replace the file. So that issue does not occur in future dates.
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  SMS Integration
  sms integration • • rohit_baraily  

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  Hello @rohit_baraily Yes, we can send SMS from QloApps on various events like account creation and booking confirmation. It will require to integrate an SMS gateway to QloApps. The integration will be a Paid Service. Please let us know your choice of SMS gateway on the ticket system share the APIs we will check the feasibility of the integration and provide you the further details. https://webkul.uvdesk.com/en/customer/create-ticket/
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  Sending email copy to owner
  email sending copy owner • • Rahul  

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  @Rahul please raise a ticket and share your FTP details and QloApps admin URL and Credentials so that we can check the issue on your server. https://webkul.uvdesk.com/en/customer/create-ticket/
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  Footer is completely removed from my frontend ?
  footer completely removed frontend • • Rahul  

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  Hi, I already replied to this query on the other topic here: https://forums.qloapps.com/topic/140/unable-to-change-fronted-footer-please-help-me-to-solve-this-problem/3
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  E-mail Issue
  issue e-mail • • pradeep  

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  Please contact your service provider once to ensure that there is no issue in your SMTP details. If still, you face any issue then raise a ticket at https://webkul.uvdesk.com/en/customer/create-ticket/
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  Booking Issues
  issue • • pradeep  

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  We will need to check the issue on your system. So please raise a ticket and share your FTP details and back-office URL and Admin Credentials so that we can check and resolve the issue. https://webkul.uvdesk.com/en/customer/create-ticket/
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  Installation issues @56%
  installation issues @56 • • nabs  

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  @6u2snpaul7pj please allow some time, you will be contacted soon.
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  How to set payment gateway for instamojo
  payment gateway set instamojo • • Rahul  

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  Hi @rohit_baraily No, a CS-Cart module will not work on QloApps as these two are completely different platforms. If you want PayU payment gateway then we can integrate it. For more details on Payment gateway check this topic: http://bit.ly/2B5tjew
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  Unable to change text into Contact Us Page.
  change page unable text contact • • Rahul  

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  Hi, We will need to check this issue on your server. So please raise a ticket and share your FTP details, QloApps admin URL and Credentials at https://webkul.uvdesk.com/en/customer/create-ticket/
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  Adding Extra Per person Charge while booking the room
  per adding person extra charge • • rohit_baraily  

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  Right now we have not given the option of adding an extra service from the admin section. But it is on our roadmap and it will be implemented in our future version. If you want it right now then we can do it as a Paid Customization for you.] So if you are interested then you can raise a ticket to discuss it further https://webkul.uvdesk.com/en/customer/create-ticket/
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  How to add room number column into invoice pdf?
  room number add invoice column • • Rahul  

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  This will require a lot of changes from the code end. So please raise a ticket so that we can further help you https://webkul.uvdesk.com/en/customer/create-ticket/
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  No. of Rooms
  rooms • • birdy  

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  Okay, that can be change from the code end. So please raise a ticket at https://webkul.uvdesk.com/en/customer/create-ticket/ so that we can further help you.
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  How to remove contact-us link from navigation bar?
  remove contact-us link navigation bar • • Rahul  

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  Thanks.. after commenting the above code, it removed.
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  Footer Payment Accepted Block
  footer payment block accepted • • rohit_baraily  

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  Thanks... after updating the wkfooterpaymentblock.zip it's working now
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  How to remove dummy text from fronted?
  remove text dummy fronted • • Rahul  

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  @Rahul glad to know the issue is resolved!
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  picture room size
  room picture size • • birdy  

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  @birdy Please create a ticket at https://webkul.uvdesk.com/en/customer/create-ticket/ so that we can assist you further.