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    • R

      My app returns 500 server error
      Technical Help • error 500 app returns server • • Robin891229

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      Hi @Robin891229

      Please turn on the dev mode then reload.
      Then give us the screenshot of the error that is shown.
      To enable the dev mode to go to your QloApps folder --- > config --> open define.inc.php file.
      Then on line 29 change define('PS_MODE_DEV', false);
      to define('PS_MODE_DEV', true);

    • A

      Installation error at 12%
      Technical Help • installation error • • AnteeStenc

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      @anteestenc i get the same error but i get back and first i check the connection to the database. when it says successful the error goes away.

    • Z

      Error in calculation in Feature pricing
      Technical Help • error feature calculation pricing • • zayno70

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      Z

      Thank you

    • T

      Error Admin Folder
      Knowledge Base • error admin folder • • tbalajadia

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      @tbalajadia

      It looks the problem of your browser or server.
      I request you to once clear the cache of your browser and the try to access back-office URL again.

      I also request you to once check the admin folder (in your QloApps directory structure find the folder which name starts with admin) name in your directory structure.
      If admin folder name has changed the try to access that folder from URL "localhost/hrms/admin_folder_name" .

      I also request you to once visit https://www.ionos.com/digitalguide/hosting/technical-matters/err-connection-reset/ and try to resolve issues which may occur this issue on your system.

      Please try once with the above solution.

      If issue persists then please let us know.

    • E

      Error on System Compatibility
      Knowledge Base • error compatibility system • • ecolr

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      @ecolr
      while installation allow_url_fopen must be 1.
      In the system compatibility we check ini_get('allow_url_fopen') and it is returning 0 on your server.
      So you can first contact your host provider once regarding this.
      If issue still persists then please create a ticket at https://webkul.uvdesk.com/en/customer/create-ticket/ and provide us with URL on which you are instatlling QloApps and FTP details in that ticket.

    • O

      500 error when uploading new image
      Bug Report • error image 500 uploading • • OP

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      @OP

      Please increase the value of memory_limit to 500 once on your server and try to upload the images again.
      If the issue persists the please create a ticket at https://webkul.uvdesk.com with your Admin login details and FTP credentials.

    • R

      Paypal error during checkout
      Technical Help • error during paypal checkout • • rohit_baraily

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      @rohit_baraily

      We have also already developed CC Avenue payment gateway compatible with QloApps.
      If you want it then you can purchase it from https://store.webkul.com/CCAvenue-Payment-Gateway-for-Qloapps.html

    • R

      Error while booking the room
      Technical Help • error room booking while • • rohit_baraily

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      @rohit_baraily
      The issue was occurring on the last date of the month.
      Replace the file. So that issue does not occur in future dates.

    • K

      HTTP Error 500
      Technical Help • error 500 http • • kalinprod

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      @nchavan This issue has been resolved on the thread https://forums.qloapps.com/topic/873/http-500-error/7. Please follow the same.

    • C

      Please help - Error setup Qlo App
      General Discussion • error qlo please help setup • • chuductaidlu

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      I hope you carefully follow guide: https://qloapps.com/install-qloapps/
      If you have some error like me you can so that problem like the ways I did, It worked for me. Thank you! Thank Faiz for your care to my question, I think I need to share it which you.
      ==== Fix some Permissions on files and folders ====
      chmod -R 777 ~/hotemerace ( folder you will be install website, default is /var/www/html/.., but my website was change that folder to home/website/hotemerace)

      Which the isussues: In the PHP configuration set upload_max_filesize to minimum 16M"
      ====change two file size one three location:========

      upload_max_filesize = 40M post_max_size = 40M
      #/etc/php.ini
      #/home/website/etc/php5.4/php.ini
      #/home/website/etc/php5/php.ini

      =========Fix SOAP extension is not loaded==========
      #yum install php56w-soap
      php56w-soap.x86_64 0:5.6.40-1.w7
      Many people will guide you using just command like: yum install php-soap, but you have to check your php version to install soap version for your website.
      Hop it helpful to you!

    • C

      Installation Error at 56% Install demonstration data
      Technical Help • installation error install demonstration data • • CannaStaySA

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      C

      Thank You. I will do that now.

    • C

      Installation Error at 23% Create default shop and languages
      Technical Help • installation error create default shop • • CannaStaySA

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      Faiz

      To resolve the issue,

      Please set 'allow_url_fopen = On' and 'allow_url_include = On' in php.ini

      Also please make sure that there issue no issue in your internet connection because many times this error arises due to a connection problem.

      Also, make sure that your server configuration is compatible with QloApps. You can find the required configuration in this guide.
      https://qloapps.com/install-qloapps/

      Please go through the guide very carefully. And if still there is an issue then please share your FTP details and URL on which you are trying to install QloApps over the ticket.
      https://webkul.uvdesk.com/en/customer/create-ticket/

    • A

      SQL error on query All parts of a PRIMARY KEY must be NOT NULL; if you need NULL in a key, use UNIQUE instead
      Technical Help • error parts primary query sql • • abcdeath

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      @Faiz thank you Faiz!!!

    • M

      Error during installation
      Technical Help • installation error during • • Mikel

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      Faiz

      Hello @Mikel
      I suggest you go through this guide carefully: https://qloapps.com/install-qloapps/
      And please make sure your server configuration is compatible with QloApps. The required server configurations are also given in the guide.

      Then try to install fresh QloApps once again.

      If still, you face any issue then please share your FTP details and the URL on which you are trying to install QloApps on the ticket.
      https://webkul.uvdesk.com/en/customer/create-ticket/

    • P

      45% installation error
      Technical Help • installation error • • pnamgay

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      Faiz

      Hi @pnamgay

      You have raised the same issue on the forum before also and I have replied you there only.
      Please find my reply here: https://forums.qloapps.com/topic/84/an-error-occurred-during-installation

      And we are working on your ticket to resolve the issue.
      Please expect our response on this issue on ticket only.

      Thanks

    • P

      An error occurred during installation...
      Technical Help • installation error during occurred • • pnamgay

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      Faiz

      This issue generally arises because of the sql_mode variable value of your database.
      We have resolved the issue. Please download a fresh QloApps and replace attached files in the below paths respectively.

      hotelcommerce/classes/db/DbPDO.php hotelcommerce/install/data/db_structure.sql

      After replacing the files install QloApps again.
      Hope it will be installed successfully.
      attachements.zip

    • 1.SQL error during installation
      Technical Help • installation error during 1.sql • • ab

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      @lilyandy The value of 60000 for max_input_vars is more than enough. QloApps shows warning if this value needs to be increased. What error message do you get when saving translations. Please share the screenshot for more details.

    • H

      Error During installation: Recursive write permissions for Apache user on ~/config/
      Knowledge Base • installation error during recursive write • • hi.rajesh.prasad

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      Faiz

      Hi,
      Please ensure that the owner of the web server is the owner of the directory as well.
      If they are not same then make them same and then try to install QloApps. And if still, you face any issue then please inform us.

    • F

      Error during installation: Install demonstration data: An error occurred during installation...
      Knowledge Base • installation error install during demonstration • • fiq10

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      @Faiz Hi again, so problem is solved and installation was succesfull