Knowledge Base

• J

  Home Page Font Color
  page home color font • • japanou  

  5
  0
  Votes
  5
  Posts
  73
  Views

  S

  Hi @zayno70 To change the font color of welcome, hotelname and tag line, you need to do changes in the file at below path. hotelcommerce/modules/hotelreservationsystem/views/css/HotelReservationFront.css - line:20. Also, you may need to change the user info font color(https://prnt.sc/svpetq). For this, you need to do changes in file at below path. hotelcommerce/themes/hotel-reservation-theme/css/modules/blockuserinfo/blockuserinfo.css You will need to change color property for the following elements. #user_info_acc {} -> LINE:1 #user_info_acc span.caret {} -> LINE:26 .header_user_info a {} -> LINE:36
• L

  Custom Fields Customization
  custom customization fields • • Luvo  

  4
  0
  Votes
  4
  Posts
  83
  Views

  

  Hi @protrapper Please refer to this thread: https://forums.qloapps.com/topic/351/frontend-registration-form/3
• P

  Pricing
  pricing • • protrapper  

  4
  0
  Votes
  4
  Posts
  36
  Views

  

  Hello, Currently, you cannot add more fields in the registration form via default functionality of QloApps. It will need customization for that. Please raise a ticket to discuss more.
• C

  Specific-prices-for-rooms-not-working
  • cemarne  

  5
  0
  Votes
  5
  Posts
  68
  Views

  S

  @cemarne Through QloApps’s Feature Price Rules, Admin can set different price plans for the customers depending on the date, date range and days. With QloApps’s Feature Price Rule function, Admin can set different price plans as per: Specific Date Weekend or Special days Date Range Please visit https://qloapps.com/qlo-reservation-system/#section-39 for more details about the functionality. Hope it will resolve your problem.
• G

  I want to move installation to the root
  installation root move • • gero  

  2
  0
  Votes
  2
  Posts
  43
  Views

  S

  Hello @gero To move QloApps, please perform the following procedure: https://webkul.com/blog/move-prestashop-to-new-server/. As QloApps is built on PrestaShop, The procedure to move QloApps to another server is similar to that of Prestashop. Note: Do not forget to take the backup of files and database. So that in case any issue occurs, you can rollback to the previous state.
• G

  How do I view list of booked-in customers who are booked in now?
  view customers list booked-in • • gero  

  6
  0
  Votes
  6
  Posts
  83
  Views

  

  Yes, it is possible. You can make such a list. Please raise a ticket to discuss it further.
• L

  Specific prices for rooms - not working
  rooms working specific prices • • lozmg76  

  4
  0
  Votes
  4
  Posts
  60
  Views

  L

  @Faiz thanks you very much. This makes sense now.
• S

  Getting Started
  getting started • • seuncarta  

  12
  0
  Votes
  12
  Posts
  195
  Views

  S

  @Faiz Okay.
• T

  Error Admin Folder
  error admin folder • • tbalajadia  

  4
  0
  Votes
  4
  Posts
  289
  Views

  S

  @tbalajadia It looks the problem of your browser or server. I request you to once clear the cache of your browser and the try to access back-office URL again. I also request you to once check the admin folder (in your QloApps directory structure find the folder which name starts with admin) name in your directory structure. If admin folder name has changed the try to access that folder from URL "localhost/hrms/admin_folder_name" . I also request you to once visit https://www.ionos.com/digitalguide/hosting/technical-matters/err-connection-reset/ and try to resolve issues which may occur this issue on your system. Please try once with the above solution. If issue persists then please let us know.
• E

  Error on System Compatibility
  error system compatibility • • ecolr  

  2
  0
  Votes
  2
  Posts
  68
  Views

  S

  @ecolr while installation allow_url_fopen must be 1. In the system compatibility we check ini_get('allow_url_fopen') and it is returning 0 on your server. So you can first contact your host provider once regarding this. If issue still persists then please create a ticket at https://webkul.uvdesk.com/en/customer/create-ticket/ and provide us with URL on which you are instatlling QloApps and FTP details in that ticket.
• E

  This topic is deleted!
  • Edster  

  1
  0
  Votes
  1
  Posts
  4
  Views

  No one has replied

• M

  Shop Name
  name shop • • manolisk  

  6
  0
  Votes
  6
  Posts
  146
  Views

  S

  Can you send a screenshot? So that we may know the issue exactly. As we are checking on changing name from Preferences--> Store Contacts EShop name is changed in the email subject too.
• 

  Error during Installation: All parts of a PRIMARY KEY must be NOT NULL; if you need NULL in a key, use UNIQUE instead error SQL has happened
  installation error during parts primary • • Faiz  

  2
  1
  Votes
  2
  Posts
  527
  Views

  

  This error has been resolved. Please replace the attached file on this path hotelcommerce/install/data db_structure.sql
• A

  Partialy available and hold for maintenance
  available partialy hold maintenance • • addmakes02  

  4
  0
  Votes
  4
  Posts
  259
  Views

  

  Hi @addmakes02 Right now you cannot inactive a room for some hours. You will have to inactive the dates on the basis of dates only. But if you want then we can customize QloApps for you. Raise a ticket to discuss: https://webkul.uvdesk.com/en/customer/create-ticket/
• A

  ER diagram
  diagram • • addmakes02  

  2
  0
  Votes
  2
  Posts
  175
  Views

  S

  Currently, we have not created ER diagram of database tables for the public use. But we will launch it on public platform very soon.
• P

  frontpage
  frontpage • • pnamgay  

  2
  0
  Votes
  2
  Posts
  115
  Views

  

  Hi @pnamgay You can go through this guide to learn how you can manage the front page. https://qloapps.com/qlo-reservation-system/ If still there is something you need then please let us know
• J

  HOW CAN I CHANGE THE QLO LOGO TO THE HOTEL LOGO
  change qlo hotel logo • • jamesudensi  

  2
  0
  Votes
  2
  Posts
  169
  Views

  

  @jamesudensi Please follow these steps to change the logo, At the back end go to Preferences Tab and Select Theme from the drop down https://prnt.sc/nf4ex2 Here you will find the option to upload your logo https://prnt.sc/nf4f65 Please follow these steps to change your logo and let us know in case of an issue.
• P

  front page
  page front • • pnamgay  

  4
  0
  Votes
  4
  Posts
  158
  Views

  

  Hello, We have given the option to change the position of Navigation menu and Cart on the front page. Just go to Module and Services Tab--> Positions https://prnt.sc/n2mmiv Now search for displayTOP hook https://prnt.sc/n2moo7 From here you can change the position of Navigation Menu, Cart and User Info https://prnt.sc/n2mpyk
• F

  Error during installation: Install demonstration data: An error occurred during installation...
  installation error during install demonstration • • fiq10  

  7
  0
  Votes
  7
  Posts
  566
  Views

  

  Hello, The installation error "Install demonstration data" comes at 56%. If you are also facing the installation error at 56% then we have resolved the issue in another topic of this forum. Please follow this link to check the solution https://forums.qloapps.com/topic/48/installation-issues-56 And still, if you have any issue in the installation then please share the screenshot with us so that we can assist you further.
• L

  Enable Channel Manager
  channel enable manager • • littlephil  

  4
  0
  Votes
  4
  Posts
  202
  Views

  

  Right now taking Myallocator Plans will be more convenient for you as our Qlo channel manager is not ready yet. But if still, you want us to connect QloApps directly to your desired OTAs then we can do it as a Paid Service. Please note that you will have to provide the APIs of all the OTAs you want to connect to QloApps.