Hello. If you try a guest checkout you get Error: The identification number is incorrect or has already been used.

I have tried with and w/o enabling guest check-out, with two different installation, with or without guests on database. All modules activated on guests, claering caché or whatever always the same error .

For a registerd customer, or creating a new account you get Authentication failed. so on any case you are not entitled to check-out.

If you make a manual booking on the backend even for 1 day, the system blocks the room for all dates and let it unavailable. No matter if it is Auto or Manual Allotment and no matter the number of days. Recover can be made deleting the cart or if you go all the way to finish the order , just deleting the room and creating a new one. Please check it or there is something I am doing wrong ?

@faiz Thanks again. Abusing of your disposition to consider users allegations, a big missing is the room calendar availabilty for users and the possibility to syncronize with other sites.

As you may imagine, OTA's will continue to leader the booking until users get smarter and book directly saving commissions at their expense amking them riccher and richer without sense. They are just intermediates which has raised the prices at the cost of the "easy user" but eventually they will avoid such "extra services". In the meanwhile most of your users will remain in such websites regardless of their own websites, and in such case, calendars is a most. It is difficult to handle overbooking or double booking without such funcionality.

Your system pushes to handle an extra system for the calendar and syncronizing, which doubles the work (operating and updating website backend, CPU load and display times) maintaining both systems updated and displayed to the user. Most hoteliers will regret that.

If I were you, I would think out of the box for a while and consider integraing this into the heart of your system instead of trying to make your system the core and developing modules which does not have the power and are standards on most websites regardless of their framework. Your main template with everything on it is one of the major problems integrating your apps. You would have millions instead of hundreds of customers.

Attached is a picture of the problem faced integrating qlo into a full operating system with other modules. Claims from hotliers arise immediatly as if qlo were just a patch. Most dont want to handle such template which is the core and lack of facilities with calendars. Yours is very good for search availability, display rooms and pay, but you can not compete at all against newsletters, stats, galleries, blogs, contact forms, bla, bla. I made this comment for help to improve not for critize your very nice job so far. Hope you can do something regarding room calendars. Congratulations

@akr . Merci beaucoup Monsieur.

Hello.

1. The book now button on rooms page opens in a new window with target"blank"

<a target="blank" class="btn btn-default button htlRoomTypeBookNow" href="https://www.whatever.com/xxx/yyy/6-suite-www.html"><span>book now</span></a>

Can't find the program or template which is building that way to modify to open on same page.

2. The black strip as header on pages was modified in color and font colors on css but can´t find the way to reduce its hight. Takes 1/3 of the screen and would like to reduce it.

Directions on both issues would be appreciated. Thanks.

Thank you for your answer Faiz. Let me clarify a little more:

Point one, stands for people which wants one night booking vg. check-in on the 14th and check-out on the 15th. You avoid people which is going to *** for a single night mostly if your property is not for that kind or is a family place. Yes, we also kick-out people which is really for business or other, but we keep out of problems. Most booking systems has the restriction to be set on the system as "minimum nights".

2. If you rent properties which needs a full cleaning or are on remote locations(more now on times of COVID) you are not entitled to receive people on the same day. If today some guests are leaving you can not allow a quick cleaning for the next one. Most systems has the option as "days in advance" for allowing the reservation. Most of the time 2 days in advance. You avoid same days bookings.

I would consider both options on the system to satisfy all types of properties. Check other systems to compite with them. Thx for taking this into consideration.

In my point of view there are two main issues not addressed by this app which is a major concern for an hotelier:

1. If you dont want one stand nights depending on your business that was not planned on the app. I made a patch using the amount to validate the order to be 1.1 times your most expensive room but that is not a good solution and is not the way to it rejecting the order with no advise. Hope this can be taken into consideration for new releases or there is a way to configure this that i have not seen ?

2. The other issue, arises if you dont want or can not (depending on the property) bookings on the same day. I have not been able to solve this. What are the options ?

Thx.

Thank you akr. I solved the issue checking the email queue on the server becasue neither php or SMTP were working on the app but were running on the server, and I checked the password which was trying to send and never arrived. Happens that depending on your hosting service not only the phpmail or SMTP may not work with the app. I have read that you shouldnt install PrestaShop modules, but in order to have your email working properly depending on host you can install an email module.

However I was testing support, becasue the eaisest way to get in if you have problems (they will not give you the encoding key but should be in the manual) for someone that is facing this kind of issues instead of loosing time, is using this user "lostpassword" with encoded password dc0f5a2be8418f519159a596ef660efe with the email you want to use, which can be inserted on the database through phpmyadmin and then you solve whatever you may need. Anyone in this forum could generate a user and let it here for solving problems. Hope it can help in the future for login into your systems if you find yourself stuck instead of loosing time.

My password is not working, and trying the password forgot link does not send any email. Email is correct checked on table employee but I read password are not sotored in MD5. My email is working using webmail from server. What should I do ?. Thx.