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    • L

      Unable to upload Addons
      • lolariv

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      A

      Hi @lolariv,

      Kindly follow the steps mentioned below to install the module in your QloApps:

      After purchasing the module from the Webkul store, You will receive the zip file of the module.

      Reference: https://webkul.chatwhizz.com/share/screenshot/64fb26c3ed7413059a893b44

      Extract the Zip file and open the folder.

      Reference: https://webkul.chatwhizz.com/share/screenshot/64fb27bda7abc705919c7840

      Here, you will find the module folder. Compress the folder and convert it into the Zip.

      Reference: https://webkul.chatwhizz.com/share/screenshot/64fb2906ed7413059a893f17

      Upload this Zip file to your QloApps back office.

      Also, you can follow the steps mentioned in the installation guide.

      Guide: https://qloapps.com/how-to-install-any-module-in-the-qloapps/

    • S

      Can't upload images
      • selekta

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      888
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      L

      For the sake of completeness, I got the same message but for a different reason. I was running a Virtual machine with too low RAM and it seems that the SQL server was constantly crashing.

      After switching to a higher RAM VM the problem solved itself.

    • D

      Broadcast email
      • daisy

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      624
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      D

      Hi @daisy,

      Currently, we do not have this feature in our default software, but we can surely customize this for you. If you want this customization done kindly raise a ticket here:

      https://webkul.uvdesk.com/en/customer/create-ticket/

    • D

      Revenue Statistics
      • daisy

      2
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      364
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      A

      Hi @daisy,

      We can implement this feature for you and for that kindly raise a ticket here:

      https://webkul.uvdesk.com/en/customer/create-ticket/

    • D

      How to edit styles in an installed site
      • Dolfi

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      516
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      S

      This issue occurs due to incompatible .htaccess files with specific operating systems. Our team is actively addressing this problem.

      Meanwhile, we can offer a manual solution for your QloApps instance. Kindly create a support ticket at https://webkul.uvdesk.com/en/customer/create-ticket, and our team will resolve the issue for your QloApps instance.

    • K

      How do i change database name and how do i fix "website currently unable to handle this request"
      • kei

      3
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      424
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      S

      @kei

      I'm glad to hear that QloApps has been successfully installed!

      In the QloApps installation guide, the database name provided is just an example. You have the flexibility to set your own preferred database name during the installation process.

    • M

      Cant see Testimonial Pics after enabling SSL
      • mtariqaziz111

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      S

      @mtariqaziz111

      We haven't been able to recreate the issue on our end, it would be best to investigate the problem on your server.

      To provide you with the necessary assistance, please raise a ticket at https://webkul.uvdesk.com/en/customer/create-ticket/.

    • J

      Pricing for products based on length of stay
      • jrabah

      2
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      2
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      414
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      D

      @jrabah, Currently we do not have the feature to set the price of the rooms based on the length of the stay in our default system.

      This feature is already included in our roadmap and it may be available in the next major release. But we cannot quote any specific time right now.

      If you want it now then we can customize this for you and it may be a paid service. And for this, you have to raise a ticket and state your requirements at https://webkul.uvdesk.com/en/customer/create-ticket/

    • D

      SOLVED! Internal Server Error 500. Can't install.
      • DoodleDandy

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      539
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      A

      Hi @DoodleDandy, we are happy to hear that your issue has been resolved.

    • E

      email setting
      • elearning

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      438
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      A

      @elearning We have checked that there is no issue in sending Test emails if default language is Traditional Chinese.

      Please make sure that you have set proper configuration options on Advanced Parameters > E-mail > EMAIL section.
      Refer: https://webkul.chatwhizz.com/share/screenshot/649962a37b4603072b06ca34

      Also, if you are using SMTP credentials for email, make sure that you enter the correct values.

      If issue still persists, please raise a ticket at https://webkul.uvdesk.com/en/customer/create-ticket/.

    • W

      front office - back office
      • wipi

      3
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      774
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      W

      @abhisheksharma
      Thank you for your quick answer!
      It works!!!
      I installed this software because I want to start a job as a Hotel receptionist!
      In this job you have to master such programs!
      Or I use this software for a shopping site for my collectorclub.net.
      thank you again!
      You should mention this info on your installation guide !
      https://qloapps.com/qloapps-installation-process/#section-11

    • N

      Swift Error: Unable to open file for reading
      • nitroz84

      3
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      Votes
      3
      Posts
      568
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      A

      @nitroz84 Also before raising a ticket please make sure you provide proper file and folder permissions:

      Required permissions:

      775 for folders, and 664 for files
    • H

      Let's encrypt certificates
      • hevariste

      2
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      298
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      A

      @hevariste , There are chances that your Apache vhost configurations are not done properly.

      To know about letsencrypt SSL certificate, you can follow our blog - https://cloudkul.com/blog/how-to-get-free-https-on-your-website-using-lets-encrypt-ssl/

      This is a general blog to generate and configure letsencrypt free SSL for all the platforms which you can use for QloApps as well.

      For your blank page issue, you check the error logs for more information about the issue.

      Also, you can share your error log here as well so that we can have a look at the logs but make sure any confidential information should not visible in the screenshot, or you can blur the sensitive information from the screenshot.

      If you want our team to login into your system and resolve the issue then it will be paid service and we work on an hourly support policy. We can assign our DevOps team to look into your issue.

      You can create a ticket - at https://webkul.uvdesk.com/en/customer/create-ticket/ for further communications.

    • R

      Unable to change text into Contact Us Page.
      unable change text contact page • • Rahul

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      A

      @fontchangerguru , we've already provided the solution in our first reply based on the client's specific server-related issue and it was successfully rectified. If you've any specific doubts or concerns then let us know.

    • strangisgroup

      problema con le prenotazioni problem with reservations
      problema con prenotazioni problem reservations • • strangisgroup

      9
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      2103
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      A

      @fontchangerguru , we've already provided a solution on this thread as per raised query and your reply isn't related to this issue.

      If you've any specific issues or doubts then let us know.

    • K

      An error occurred while copying image.
      • Kryptic

      2
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      Votes
      2
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      317
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      A

      @kryptic , What exact issue are you getting? It would be helpful if you can share the error screenshot.

    • J

      Change home page content at top of page (before room search controls)
      • jloper

      4
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      513
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      A

      @jloper To perform the mentioned UI changes, you should be technically sound on the default QloApps architecture. You can read more about the QloApps tech stack here

      To add the required text on the homepage just above the search widget, you can follow this file path and make the needful changes:

      modules/hotelreservationsystem/views/templates/hook/headerHotelDescBlock.tpl

      For further doubts or queries, you can raise a support ticket

    • L

      Adding more than one admin; free rooms
      • luuie

      3
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      3
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      3969
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      D

      The Top 10 Most Deadliest Cat in the world.If you’re considering getting one, you should probably leave the following 10 deadliest cat breeds off your list of potential candidates. The dark footed feline is a nighttime animal categories tracked down in Southern Africa. At the point when you consider dangerous felines, enormous cats like tigers, lions, and panthers presumably come into view. Everything relies upon what models you base the world's most hazardous feline. Lions, tigers, panthers.

    • U

      Orders / Check-in / Check-out / Refund / Cancel
      • unisport1

      4
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      Votes
      4
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      622
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      S

      @unisport1

      [unisport]
      df54684a-3c57-49a2-8f94-0663b27fb373-image.png Why is it that the number here is calculated from ALL hotels, even those from Market place?
      Is there any setting to adjust the calculation to be just from hotels Admin is allowed to manage?

      This feature is in our roadmap and will be released in the next version of QloApps.

      This is allowed only to admin so that if he wants he can manage any past booking and generate invoice
      [uniport] It would be good to have this being managed in permissions as not all admin must be allow to do past bookings

      Thanks for the suggestion, We will discuss it amongst the team and take the necessary action.

    • H

      Hourly Booking
      • Hellvette

      5
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      Votes
      5
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      704
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      A

      @unisport1 , I would like to tell you that Hellvette was looking for hourly booking functionality so he created a ticket to discuss his requirements with our tech team.

      As I can see that you also have similar requirements so to discuss the same in greater detail, you can raise a ticket at: https://webkul.uvdesk.com/en/customer/create-ticket/