@screaming-cow
Hi,

Please send the screenshots of the issue.
It looks like a PHP version compatibility issue. Please go through the blog at https://qloapps.com/install-qloapps/#section-8 for detailed system configuration.

@maurice Hi. We tried to track the issue at our end but we neither found this issue nor any of our clients have ever raised it.
This issue seems to be specific to your configuration so we will need to check it on your server. And for that we will need your FTP details, QloApps back office login url and admin login credentials.
Please raise a ticket at https://webkul.uvdesk.com/en/customer/create-ticket/ and share your details describing your issue there.

Note: Never share your sensitive details on public forums.

@maurice Hi.

Please contact your hosting provider regarding database connection issues.

QloApps stores database credentials in file: qloapps_root_dir/config/settings.inc.php

Be cautious while editing this file because it may cause irrecoverable loss.

@igrudeva
Hi,

Thank you for pointing out this issue. If you are using QloApps version 1.5.x and have not changed the following core file please replace it with the one attached with this post.

• qloapps_root_dir/controllers/admin/AdminOrdersController.php

If you have modified this file please replace the following functions in it with those in the attached file.

• public function ajaxProcessEditRoomExtraDemands(): line number 3252 (may vary)
• public function ajaxProcessDeleteRoomExtraDemand(): line number 3329 (may vary)

Please take a backup of the QloApps before making any changes.

Attachments:
AdminOrdersController.php

@alexandre Hi. We will have to check this issue at your server. Please raise a ticket at https://webkul.uvdesk.com/en/customer/create-ticket/.

@heartvalley Hi. The order confirmation email is sent when an order is created by the customer.

• The responsible function to send order confirmation email is validateOrder() in file qloapps_root_dir/classes/PaymentModule.php.
• The html and txt email templates for the same are:
  qloapps_root_dir/mails/en/order_conf.html
  qloapps_root_dir/mails/en/order_conf.txt

In file PaymentModule.php, the code after line number 843 (may vary) creates data for the mail template and the mail is sent using Mail::Send().
You can modify PHP code and templates to suit your needs.

Regarding your second query, to show available room numbers, please raise a ticket at https://webkul.uvdesk.com/en/customer/create-ticket/ so that we can have a person to person discussion.

@dess Hi. Please explain the flow in more detail. Let us know when do you want the due email to be sent, just after the order confirmation or when adding a payment to an order at the back office?

@dess Hi. Please let us know the version of QloApps that you are using.

@freedomoclock
Hi. It seems like a configuration issue at the back office. Please raise a ticket at https://webkul.uvdesk.com/en/customer/create-ticket/ and share you admin login details and FTP details so we can check the issue on your server.

@freedomoclock
Hi,

The Our Rooms section on the landing page is displayed by core module Display Hotel Rooms. If disabled or uninstalled all its available settings become inaccessible. Please ensure if this module is installed and enabled.
Please let us know of you findings.