@maurice

Hi,

The countries for which the changes are suggested are not for the countries of guests but for those where hotels are located.
The solution provided above is temporary for the time being but we will resolve the issue for the whole system and provide you the general solution as soon as possible.

@maurice
Hi,

Thank you for pointing out this issue.

The issue is being caused due to DNI field being mandatory during automatic address creation.
In order to resolve this issue, you can disable DNI requirement for corresponding hotel countries.

1. To disable DNI requirement, go to Hotel Reservation System > Manage Hotel and note down countries for all added hotels.

Refer:

2. Then go to Localization > Countries and search for noted countries.

Refer:

3. Edit that country and set the following field 'Do you need a tax identification number?' at the bottom to NO.

Refer:

4. Repeat for all the countries noted above.

Try booking now and let us know if you still encounter this issue.

@Maurice

Hi,

1. If you are referring to the Book Now button displayed on landing page under Our Rooms section, this section is displayed using the core module 'Display Hotel Rooms'.
   Find the template at: qloapps_root_dir/modules/wkhotelroom/views/templates/hook/hotelRoomDisplayBlock.tpl
   The changes that you are looking for can be made at line number 61 (may vary).

Refer to this image:

2. The height of the black header strip can be changed either by setting a padding to the header elements or by changing height of the logo.
   It seems you tried changing the default logo by replacing it which is located at: qloapps_root_dir/img/logo.jpg therefore the new image is using its own dimensions.
   The best solution would be to redesign the logo in appropriate dimensions and upload it by modifying the current theme.
   Theme logo can be uploaded at: Preferences > Themes > YOUR CURRENT THEME > LOGO Tab > Header logo

@maurice
Hi,

Have you setup SMTP server in QloApps? If so, there might be issue with your credentials.

If you have not setup SMPT, mails should have been sent through php by default, please contact your service provider to confirm PHP mail is enabled on your server.

@dhiogojv Hi,

Please make sure you are entering your credentials correctly.

If issue still remains unsolved, please confirm that your Website contact email is from the same domain which you are trying to configure.
Go to Preferences > Store Contacts and then check under Contact Details for Shop Email.

@mario Please refer to the following thread on similar issue.
https://forums.qloapps.com/topic/12/error-during-installation-install-modules-an-error-occurred-during-installation

Let us know if it resolves your issue.

Thanks for the confirmation.
Happy to know that your issue is resolved.

You do not need to do anything now. Just leave this post as it is.

Thanks.

@dev_clavis We checked the demo at our end and are able to login without any issues.

Please confirm the following if you are still facing this issue:

1. Manually entering email and password?
   If you are entering email and password manually, you do not need to do so. QloApps will use demo login details automatically. Just click on LOG IN button and you will be logged in.

2. If you still can not login clear browser cache and cookies then try logging in again.

Let us know if you can login now.

@freedomoclock It looks like some server related configuration issue or .htaccess file issue.
Firstly, I recommend you to please contact your hosting provider regarding this.

If issue remains unresolved please raise a ticket at https://support.uvdesk.com/en/customer/create-ticket/ and provide your FTP details and admin login credentials in the ticket so that we can check it on your server.

Thanks

@freedomoclock Please provide screenshots of the pages(In flow of the issue) so that we can reproduce the issue and Also the URL address of page on which you received error 404.