Hi @travelwo,

If you have completed the email setup in QloApps and you remember the email ID that you have used, then you can click on forgot password to reset your password (http://tinyurl.com/yqla3ln9 ).

You will receive an email through which you can set a new password for your account.

In case you are unable to reset your password, then we request you to create a ticket and share your server details, website URL, and Database details on the ticket only. Our team will help you further accordingly on the ticket.

You can create a new ticket from here: https://webkul.uvdesk.com/en/customer/create-ticket/

Hi @rmorris,

QloApps by default supports MySQL version 5.1 to 5.7 for the database.

We suggest you connect with your service provider and tell them to install compatible MySQL on your server to install QloApps. This will definitely resolve your issue.

Hi, @kaziel ,

We have checked this at our end but found no issue in translations.
If there are any specific steps to reproduce the issue then please mention the steps. Otherwise, We have to check this issue on your server and for that, we request to kindly create a ticket and share your Admin URL, Admin credentials and FTP details with us.

You can create a ticket from here: https://webkul.uvdesk.com/en/customer/create-ticket/

@jamessou13

The SumUp checkout require payment scope which is restricted from SumUp end by default, Please check SumUp Documentation.
Please contact SumUp support to enable payment scope for your account.

If you are still unable to accept payment after enabling payment scope.
Please raise a ticket at https://webkul.uvdesk.com/en/customer/create-ticket/
And on the ticket please share your QloApps Credentials and FTP details so that we can look into the issue.

@daicie

We cannot confirm the exact issue but in your current code snippet we found the following errors

$appContent is not defined anywhere in the hook. qloAngular_calendar.tpl template is called multiple times which is not required, also the variable $calendarContent is not used anywhere. // The following code is not required as $this->display() function fetches and returns the passed template by default. $calendarContent = $this->context->smarty->fetch($this->local_path . 'views/templates/hook/qloAngular_calendar.tpl');

Please enable debug mode which will help in further debugging the issue
https://devdocs.qloapps.com/introduction/configuration.html#debug-mode-error-reporting

Hi @vacs03 ,

Kindly extract all the content of the zip and paste it into the "public_html" folder. After that when you hit your public URL you can you will automatically be redirected to the installation page.

Or, you can create a subfolder in "public_html" and paste the content of the Zip in it. Then your URL will be https://domain.com/foldername/

I hope this helps.

Thanks

Hi @Denzel-0,

In default QloApps, you can display the hotel location on Google Maps but the price and image slider of the hotel will not be displayed on the map. To discuss your requirement further in detail, I request you to kindly create a ticket from here: https://webkul.uvdesk.com/en/customer/create-ticket/

Hi @rmorrisfj,

QloApps supports MariaDB version 10.6.14.

The problem you're encountering is a result of an external Softaculous script running before the installation of QloApps on their system. It's important to note that this error is not originating from QloApps itself.
To address and resolve this issue, we recommend reaching out to the Softaculous support team.

Hi @Abram ,

QloApps supports MariaDB version 10.6.14.

The problem you're encountering is a result of an external Softaculous script running before the installation of QloApps on their system. It's important to note that this error is not originating from QloApps itself.
To address and resolve this issue, we recommend reaching out to the Softaculous support team.

@Dae

We have resolved this issue on github.

Please make the changes done in the following PR, To resolve the issue on your QloApps,
https://github.com/webkul/hotelcommerce/pull/868

@Denzel

In the current Tour and Packages module, the tours can be filtered base on duration, price, themes, and activities.
If you have any specific requirements that you want to be customized, please raise a ticket so that we can discuss it further: https://webkul.uvdesk.com/en/customer/create-ticket/

Also please check the workflow of Tour and Packages module from this blog : https://qloapps.com/qloapps-tours-and-packages/

All email in QloApps can be customized using the translation page in QloApps back office
Here is the detailed guide that can help you: https://qloapps.com/managing-translations-in-qloapps/

@shreesh Thank you very much.
Understood

@Dae

You can check our QloApps Pay at Hotel module which adds an option for for making payments at the hotel itself while check-in.

Using this module the customer as well as the admin will get on option to select pay at hotel option while creating a booking

Module Link : https://store.webkul.com/QloApps-Pay-at-Hotel.html

@Dae

This feature is currently not available by default in QloApps.

If you want this feature in QloApps, please raise a ticket so that discuss it through.
https://webkul.uvdesk.com/en/customer/create-ticket/

@Dae, Yes you can definitely use QloApps if you have fixed rental property by making a few changes in the booking duration feature of QloApps. You can make changes yourself or if you want we can customize QloApps for you as per your requirements. I request you to Please create a ticket at https://webkul.uvdesk.com/en/customer/create-ticket/ and share your complete requirements over there.

@addmakes02To determine if a platform supports travel agents in booking hotels and securing special prices for hotel rooms, you would need to research and contact the specific platform or service you are inquiring about. Many hotel booking platforms do offer partnerships and special pricing options for travel agents, but the availability and terms may vary from one platform to another.

I would recommend visiting the official website of the platform you are interested in or contacting their customer support to inquire about their specific offerings and support for travel agents. They will be able to provide you with the most accurate and up-to-date information regarding their services and how they can assist travel agents.

@Dae

To remove demo button from dashboard you will need to comment page_header_toolbar_btn property with "switch_demo" key from AdminDashboardController.php.
Screenshot (2).png

To remove recommended modules button from the dashboard, create a new override function addPageHeaderToolBarModulesListButton() in AdminDashboardController.php.
In that override function simply return false to override the addition of recommended modules button.
Screenshot (3).png

@olip
Please enable debug mode and provide us with screenshots of the error message.

To Enable debug mode, check the following thread: https://devdocs.qloapps.com/introduction/configuration.html#debug-mode-error-reporting.

@vsappati
It seems you are using the wrong URL to access the admin panel. Try opening http://localhost:8001/admin/

Also if you have opened the admin panel once, the admin URL would have been updated for security purpose. so I request you to once check the admin folder (in your QloApps directory structure find the folder whose name starts with admin) and use that folder name for accessing the admin panel : http://localhost:8001/admin_folder_name/

@Archit-Chandra I solved the issue. Thank you.