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    • M

      No checkout form, No Payment information
      • Mimperio

      8
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      D

      Hi @Mimperio,

      I am glad that the suggested steps helped you disable the catalog mode on your website.

      The catalog mode feature is used when you want to showcase your rooms and other essential information to your guests but you don't want to allow them to book the rooms on your website.

      The catalog mode allows you to turn your online hotel into a catalogue, by removing all booking options from your website.

    • L

      switching from http to https strange behavior
      • lbo

      5
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      5
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      1535
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      L

      @Mimperio

      As i am in France i use OVH as hosting provider , and a VPS

    • V

      Set Occupancy of rooms
      • vverbon

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      1135
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      A

      Hi,

      As per the hotel industry standards each room should have at least one adult member to it. So in QloApps also minimum 1 Adult is required for base occupancy of the room type.

      As per your requirement set the following occupancy Under the Occupancy section of a room type:

      Base adults = 1, (As per hotel standards, there should be a minimum of 1 adult as a base occupancy)

      Base children = 0

      Maximum adults = 2

      Maximum children = 2

      Maximum room occupancy = 2

      Take the reference from the screenshot: https://tinyurl.com/25fgmft2

      After saving the above occupancy configurations of room type, the room can have a maximum of 2 guest occupancies.

      So as per your requirement, you can assign the following combinations to the room in QloApps for a maximum 2 guest occupancies:
      2 Adults, 0 Children
      1 Adult, 1 Children

      Thank You

    • K

      display issue
      • kondo

      5
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      2640
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      S

      @brian-belen

      Till QloApps version 1.6.0, the supported version of Apache is 2.2 and In the WampServer 3.3.5, the provided version of Apache is 2.4.

      We suggest you please use a WampServer version that has Apache version 2.2.

    • L

      Property Order->id_address_tax is empty
      • leokonwar

      2
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      1032
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      A

      Hi @leokonwar

      We do not found this error in the latest version of QloApps v1.6.0. So please mention which version of QloApps you are using currently.

      Also, if there are any specific steps to reproduce this error, then please describe the steps also.

    • N

      LOGOUT AFTER SAVE SETTING
      • nazirul

      2
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      Votes
      2
      Posts
      898
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      A

      Hi @nazirul

      This issue might be caused due to the use of a proxy server to host QloApps.

      By default, QloApps is configured to check for the IP address of the cookies which in your case was failing whenever IP was getting changed. This default configuration has been disabled for now.

      The configuration is located at:
      Administration > Preferences > Disable "Check the cookie's IP address" option

      Below is the attached screenshot for the same:
      Preferences-•-Ashish-Lal.png

      Thank you.

    • N

      Change domain name
      • nz-camper

      2
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      1312
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      A

      @nz-camper It seems to be due to the old domain still being saved on the database. We request you to update it to the required domain.

      Please use the following guide to make the required changes to fix the domain issue on your server.

      Migration guide: https://qloapps.com/how-to-migrate-qloapps-to-a-new-server/#section-3

      Please make sure to make all the mentioned changes.

      We recommend you go through the full guide for detailed information.

    • N

      Multiple redundant servers
      • nz-camper

      2
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      2
      Posts
      2401
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      A

      @nz-camper This setup should work fine. Just make sure the file changes are synced properly in all QloApps servers.

    • D

      Housekeeping Checklist for employees
      • daisy

      3
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      3
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      2684
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      D

      We are glad to inform everyone that we have released the QloApps Housekeeping Addon.

      You can explore the demo of QloApps Housekeeping Addon and the user guide of QloApps Housekeeping Addon to learn about the functionality and configurations of the module.

      Please follow this link to purchase the QloApps housekeeping addon from our store: https://store.webkul.com/qloapps-housekeeping.html

    • R

      Abandoned cart
      • rav1971

      2
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      Votes
      2
      Posts
      1499
      Views

      A

      Hi @rav1971 ,

      We acknowledge this issue and this is on our roadmap. We will provide you with a patch for the solution of this issue.

    • R

      api auth error
      • rav1971

      2
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      Votes
      2
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      1115
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      V

      Hi @rav1971,

      To authenticate using the Authorization header, you need to encode your API key in base64 as user:password pair. In QloApps, user is your API key and password is empty.

      Please refer to https://devdocs.qloapps.com/webservice/basic-topics.html#authorization-header for using Authorization header in QloApps Api.

    • M

      I8n Error / Hin Text in Controller
      • michi

      2
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      Votes
      2
      Posts
      1237
      Views

      V

      Hi @michi,

      To translate this text in the controller you don't need to make any changes to the code. You can translate the error messages in QloApps with the following steps:

      Go to "Translations" in the "Localization" tab.
      Select the type of translation as "Error message translations" then select the language and click on modify.

      selecte_translation.png

      After this you will be able to update the translations for the error messages for the front controller.

      update_translation.png

    • M

      Price per Adult / Child per day
      • michi

      4
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      Votes
      4
      Posts
      1737
      Views

      A

      Hi @michi

      The feature for Price per Person day is currently not available in QloApps but we have already added it to our roadmap for the next major release.

      We will surely update you once our next major release is out.

    • T

      How to reset or find my username and password for my backoffice admin page?
      • travelwo

      2
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      Votes
      2
      Posts
      1324
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      D

      Hi @travelwo,

      If you have completed the email setup in QloApps and you remember the email ID that you have used, then you can click on forgot password to reset your password (http://tinyurl.com/yqla3ln9 ).

      You will receive an email through which you can set a new password for your account.

      In case you are unable to reset your password, then we request you to create a ticket and share your server details, website URL, and Database details on the ticket only. Our team will help you further accordingly on the ticket.

      You can create a new ticket from here: https://webkul.uvdesk.com/en/customer/create-ticket/

    • R

      Required MARIADB version less than 10.5.0 AND found version is : 10.6.15
      • rmorris

      2
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      Votes
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      Posts
      933
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      D

      Hi @rmorris,

      QloApps by default supports MySQL version 5.1 to 5.7 for the database.

      We suggest you connect with your service provider and tell them to install compatible MySQL on your server to install QloApps. This will definitely resolve your issue.

    • K

      THIS PAGE IS NOT AVAILABLE WE'RE SORRY, BUT THE WEB ADDRESS YOU'VE ENTERED IS NO LONGER AVAILABLE.
      • kaziel

      2
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      Votes
      2
      Posts
      1046
      Views

      A

      Hi, @kaziel ,

      We have checked this at our end but found no issue in translations.
      If there are any specific steps to reproduce the issue then please mention the steps. Otherwise, We have to check this issue on your server and for that, we request to kindly create a ticket and share your Admin URL, Admin credentials and FTP details with us.

      You can create a ticket from here: https://webkul.uvdesk.com/en/customer/create-ticket/

    • J

      Problem with Sumup plugin
      • jamessou13

      2
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      Votes
      2
      Posts
      1039
      Views

      S

      @jamessou13

      The SumUp checkout require payment scope which is restricted from SumUp end by default, Please check SumUp Documentation.
      Please contact SumUp support to enable payment scope for your account.

      If you are still unable to accept payment after enabling payment scope.
      Please raise a ticket at https://webkul.uvdesk.com/en/customer/create-ticket/
      And on the ticket please share your QloApps Credentials and FTP details so that we can look into the issue.

    • D

      How to display build files
      • daicie

      2
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      Votes
      2
      Posts
      977
      Views

      S

      @daicie

      We cannot confirm the exact issue but in your current code snippet we found the following errors

      $appContent is not defined anywhere in the hook. qloAngular_calendar.tpl template is called multiple times which is not required, also the variable $calendarContent is not used anywhere. // The following code is not required as $this->display() function fetches and returns the passed template by default. $calendarContent = $this->context->smarty->fetch($this->local_path . 'views/templates/hook/qloAngular_calendar.tpl');

      Please enable debug mode which will help in further debugging the issue
      https://devdocs.qloapps.com/introduction/configuration.html#debug-mode-error-reporting

    • V

      Installation error
      • vacs03

      4
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      Votes
      4
      Posts
      1502
      Views

      A

      Hi @vacs03 ,

      Kindly extract all the content of the zip and paste it into the "public_html" folder. After that when you hit your public URL you can you will automatically be redirected to the installation page.

      Or, you can create a subfolder in "public_html" and paste the content of the Zip in it. Then your URL will be https://domain.com/foldername/

      I hope this helps.

      Thanks

    • D

      Map Pinpoint
      • Denzel 0

      2
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      Votes
      2
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      915
      Views

      D

      Hi @Denzel-0,

      In default QloApps, you can display the hotel location on Google Maps but the price and image slider of the hotel will not be displayed on the map. To discuss your requirement further in detail, I request you to kindly create a ticket from here: https://webkul.uvdesk.com/en/customer/create-ticket/