Hi @PAlexanderF,

If the issue doesn't occur on local, we suggest you increase the allocated memory on the server where you are running the application.

Also, please enable the cache in QloApps.

To enable cache refer to the screenshot: https://webkul.chatwhizz.com/share/screenshot/66c74ff089f0970bda1fce63

Although we haven't encountered this issue before.

If the issue persists, please consider creating a ticket at https://support.uvdesk.com/en/customer/create-ticket/ so that our team can assist you.

Hi @spraveenb,

We would like to inform you that the rooms booked by your guests will be free on the date of checkout only irrespective of the checkout time in QloApps.

This helps to free the room for booking on checkout day by another guest.

The check-in and check-out times are managed by the hotel only.

The check-out time of the hotel will always be less than the check-in time.

The significance of check-out time is to aware your guest about your hotel's check-out time by displaying it on the website.

If you want changes in QloApps as per your requirements, then please create a ticket from here: https://webkul.uvdesk.com/en/customer/create-ticket/

@Aman-deep-sharma Thanks a lot Aman It worked !!!

@Aman-deep-sharma Dear aman, thanks for your advice. I tried these steps in the article but did not work for me(probably I did not do some things right).

However, I decided to now use the "Repair Table" function in the phpmyadmin and that fixed the issue.

Thanks I really do appreciate.

Hi @PAlexanderF ,

Please refer to this blog to learn how you can configure Free SSL to start using QloAps: https://cloudkul.com/blog/how-to-get-free-https-on-your-website-using-lets-encrypt-ssl/

Hi @PAlexanderF,

Yes, you have followed the right process to resolve this issue by replacing "localhost" on the db login screen with 127.0.0.1

Then, using the db name that you set up in the docker run command MYSQL_DATABASE env variable, root as the user, and the MYSQL_ROOT_PASSWORD env variable for the password.

@biznetmark

In the current version of QloApps, the Hotel name cannot start with a number.
As you have created a hotel whose name starts with a number. So the hotel is not saved properly. Due to this issue, room types cannot be added to the hotel.
We've checked and found that the hotel wasn't created correctly in your QloApps.

We recommend you delete the current hotel and create a new one with a valid hotel name (e.g. hotel name does not start with a number).

hope the issue will be fixed.

Also, this issue is already in the pipeline and will be resolved in a future QloApps release.

Hi @abdulreh906,

You can integrate the QloApps Hotel Management System with your Laravel Application through QloApps APIs.

QloApps provides open APIs using which you can achieve this integration.

Link to Explore QloApps API: https://devdocs.qloapps.com/webservice/

Hi @bobheruelaa,

We want to inform you that QloApps offers a Property Management System (PMS) with the Booking Engine, and an interactive hotel website.

In QloApps, the admin can create on-desk bookings through the PMS using "Book Now" feature.

Refer to the screenshot

Also, guests can effortlessly make hotel bookings directly through the QloApps website.

Hi @bobheruelaa ,

Make sure that your system meets all the requirements needed to run QloApps.

To check the requirements refer to the QloApps Installation Requirments docs

Kindly check that your Webserver timeout variable is set to 300.

Refer to the screenshot

To change the server configuration, contact your hosting server provider.

Hi @Mimperio,

There is no such issue in the SMTP of QloApps.

I suggest you check the spam folder of your mail to confirm whether you are receiving emails in the spam folder or if you are unable to receive emails even in the spam folder as well.

In either case, you are facing this issue due to your mail services.

Therefore, In both situations (if you are receiving email in the spam folder or unable to receive email), we suggest you contact your mail service provider regarding this issue.

Hi @Mimperio

As you have mentioned you have made changes in the php.ini file but still, no changes are reflected.

We suggest you restart your server. If the issue still persists kindly contact your host provider regarding the same.

@Aman-deep-sharma Thank you. All fixed!

@Mimperio

If you have already installed the QloApps on any of your server and want to migrate from your old server to new server then you can refer to this document to learn how to migrate QloApps to a new server: https://qloapps.com/how-to-migrate-qloapps-to-a-new-server/

@Mimperio
Yes, As QloApps is an open-source system. So you can definitely edit the code yourself as per your requirements but only for your personal use.

However, as per our company policy, we do not allow the Reselling, whitelabeling, or any kind of rebranding of QloApps.

Also, just to inform you that if you make custom changes to the code, any issues that arise on your system by custom changes, will not be covered under QloApps' free support.

Hi @Mimperio,

I am glad that the suggested steps helped you disable the catalog mode on your website.

The catalog mode feature is used when you want to showcase your rooms and other essential information to your guests but you don't want to allow them to book the rooms on your website.

The catalog mode allows you to turn your online hotel into a catalogue, by removing all booking options from your website.

@Mimperio

As i am in France i use OVH as hosting provider , and a VPS

Hi,

As per the hotel industry standards each room should have at least one adult member to it. So in QloApps also minimum 1 Adult is required for base occupancy of the room type.

As per your requirement set the following occupancy Under the Occupancy section of a room type:

Base adults = 1, (As per hotel standards, there should be a minimum of 1 adult as a base occupancy)

Base children = 0

Maximum adults = 2

Maximum children = 2

Maximum room occupancy = 2

Take the reference from the screenshot: https://tinyurl.com/25fgmft2

After saving the above occupancy configurations of room type, the room can have a maximum of 2 guest occupancies.

So as per your requirement, you can assign the following combinations to the room in QloApps for a maximum 2 guest occupancies:
2 Adults, 0 Children
1 Adult, 1 Children

Thank You

@brian-belen

Till QloApps version 1.6.0, the supported version of Apache is 2.2 and In the WampServer 3.3.5, the provided version of Apache is 2.4.

We suggest you please use a WampServer version that has Apache version 2.2.

Hi @leokonwar

We do not found this error in the latest version of QloApps v1.6.0. So please mention which version of QloApps you are using currently.

Also, if there are any specific steps to reproduce this error, then please describe the steps also.