Technical Help

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  Sending email copy to owner
  email copy owner sending • • Rahul  

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  @Rahul please raise a ticket and share your FTP details and QloApps admin URL and Credentials so that we can check the issue on your server. https://webkul.uvdesk.com/en/customer/create-ticket/
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  Footer is completely removed from my frontend ?
  footer frontend completely removed • • Rahul  

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  Hi, I already replied to this query on the other topic here: https://forums.qloapps.com/topic/140/unable-to-change-fronted-footer-please-help-me-to-solve-this-problem/3
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  E-mail Issue
  issue e-mail • • pradeep  

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  Please contact your service provider once to ensure that there is no issue in your SMTP details. If still, you face any issue then raise a ticket at https://webkul.uvdesk.com/en/customer/create-ticket/
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  Booking Issues
  issue • • pradeep  

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  We will need to check the issue on your system. So please raise a ticket and share your FTP details and back-office URL and Admin Credentials so that we can check and resolve the issue. https://webkul.uvdesk.com/en/customer/create-ticket/
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  Installation issues @56%
  installation issues @56 • • nabs  

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  @6u2snpaul7pj please allow some time, you will be contacted soon.
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  How to set payment gateway for instamojo
  payment gateway set instamojo • • Rahul  

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  Hi @rohit_baraily No, a CS-Cart module will not work on QloApps as these two are completely different platforms. If you want PayU payment gateway then we can integrate it. For more details on Payment gateway check this topic: http://bit.ly/2B5tjew
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  Unable to change text into Contact Us Page.
  change page text unable contact • • Rahul  

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  Hi, We will need to check this issue on your server. So please raise a ticket and share your FTP details, QloApps admin URL and Credentials at https://webkul.uvdesk.com/en/customer/create-ticket/
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  Adding Extra Per person Charge while booking the room
  per extra adding person charge • • rohit_baraily  

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  Right now we have not given the option of adding an extra service from the admin section. But it is on our roadmap and it will be implemented in our future version. If you want it right now then we can do it as a Paid Customization for you.] So if you are interested then you can raise a ticket to discuss it further https://webkul.uvdesk.com/en/customer/create-ticket/
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  How to add room number column into invoice pdf?
  room add number invoice column • • Rahul  

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  This will require a lot of changes from the code end. So please raise a ticket so that we can further help you https://webkul.uvdesk.com/en/customer/create-ticket/
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  How to remove contact-us link from navigation bar?
  remove bar contact-us link navigation • • Rahul  

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  Thanks.. after commenting the above code, it removed.
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  Footer Payment Accepted Block
  payment block footer accepted • • rohit_baraily  

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  Thanks... after updating the wkfooterpaymentblock.zip it's working now
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  How to remove dummy text from fronted?
  text remove dummy fronted • • Rahul  

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  @Rahul glad to know the issue is resolved!
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  picture room size
  room picture size • • birdy  

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  @birdy Please create a ticket at https://webkul.uvdesk.com/en/customer/create-ticket/ so that we can assist you further.
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  Unable to change fronted footer. Please help me to solve this problem.
  change footer unable please fronted • • Rahul  

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  Thanks its work for me.
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  booking doesnt work
  booking doesnt • • birdy  

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  thank you for the help
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  Why i am getting <p> tag printed on our room section, How to remove that?
  room getting tag printed why • • Rahul  

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  Hello @Rahul We have resolved this issue on another topic of the forum. Please follow this link for the solution. https://forums.qloapps.com/topic/81/textarea-in-updating-products-has-html-tag/2
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  Unable to change invoice pdf footer text.
  change footer unable invoice pdf • • Rahul  

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  @Faiz : Thank You for your response , It work for me.
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  HTTP Error 500
  error 500 http • • kalinprod  

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  Hi @kalinprod This issue may arise due to many reasons. So will have to check why you are getting this error. For that, we will need your FTP details and QloApps back office URL and admin credentials. So I request you to raise a ticket at https://webkul.uvdesk.com/en/customer/create-ticket/ and share your details. PS: Never share your details on the public forums
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  Prices by ocupancy, search by ocupancy
  search prices ocupancy • • kalinprod  

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  Hello @kalinprod Yes, these requirements are feasible and can be achieved. But searching on the basis of occupancy, and price per person or child is not a default feature of QloApps right now. So these requirements will be achieved via Paid Customization. Please raise a ticket and if you want to go for the paid customization and want to discuss it further. https://webkul.uvdesk.com/en/customer/create-ticket/
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  Qlo apps wordpress instalation
  qlo apps instalation wordpress • • kalinprod  

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  Hello @kalinprod QloApps is an independent platform just like Wordpress. So you cannot setup QloApps on Wordpress but these two platforms can be integrated to suffice your needs. There are two approaches possible for this, 1- The free one: You can give a Book Now button on your Wordpress website and install QloApps on your sub-domain. On clicking this button the customer will be redirected to QloApps website. Then he will be able to make the booking on the QloApps system. 2- The Paid one: We can integrate QloApps and Wordpress. So that the booking will be done from your Wordpress website only. If you want to go with the Paid service and want to discuss more details on it then please raise a ticket at https://webkul.uvdesk.com/en/customer/create-ticket/