Hi @Cristobal-Colon

By default, in QloApps, "Services" is the root (or parent) category.

All other categories and subcategories need to be created under this parent category. Unfortunately, it is not possible to create additional root-level categories at the same level as "Services."

However, you can create as many categories and subcategories as needed under "Services" to organize your offerings.

Hello @Deeksha-Rana

I pay $7 at Channex, it would be interesting to pay up to $15 since it is already integrated, is it not possible for more than 10 hotels?

@Deeksha-Rana Thanks a lot. Been searching it every where.

@qwerty

It seems like you're experiencing MySQL connectivity issues, and your MySQL server and Qloapps server are on different hosts. If you're having trouble connecting to the MySQL server from the Qloapps server, here's what you should do:

1:- Check MySQL Connectivity: First, verify the connection to the MySQL server from the Qloapps server using the following command:

telnet your_mysql_ip 3306

If this works, proceed to the next step.

2:- Attempt Manual MySQL Connection: Try connecting to the MySQL server manually by running:

mysql -h your_mysql_ip -u your_mysql_user -p your_mysql_password

If you're still facing issues, it would be helpful for troubleshooting if you could provide screenshots or additional details about the error you're encountering.

Hi,

We have found no such issue in the default QloApps 1.6.0.

Generally, these types of issues occur when custom changes are made to the QloApps files. That’s why we assumed you might have modified the files.

Hopefully, you have successfully reinstalled QloApps 1.6.0, and your issue has been resolved.

Hi @PAlexanderF,

If the issue doesn't occur on local, we suggest you increase the allocated memory on the server where you are running the application.

Also, please enable the cache in QloApps.

To enable cache refer to the screenshot: https://webkul.chatwhizz.com/share/screenshot/66c74ff089f0970bda1fce63

Although we haven't encountered this issue before.

If the issue persists, please consider creating a ticket at https://support.uvdesk.com/en/customer/create-ticket/ so that our team can assist you.

Hi @spraveenb,

We would like to inform you that the rooms booked by your guests will be free on the date of checkout only irrespective of the checkout time in QloApps.

This helps to free the room for booking on checkout day by another guest.

The check-in and check-out times are managed by the hotel only.

The check-out time of the hotel will always be less than the check-in time.

The significance of check-out time is to aware your guest about your hotel's check-out time by displaying it on the website.

If you want changes in QloApps as per your requirements, then please create a ticket from here: https://webkul.uvdesk.com/en/customer/create-ticket/

@Aman-deep-sharma Thanks a lot Aman It worked !!!

@Aman-deep-sharma Dear aman, thanks for your advice. I tried these steps in the article but did not work for me(probably I did not do some things right).

However, I decided to now use the "Repair Table" function in the phpmyadmin and that fixed the issue.

Thanks I really do appreciate.

Hi @PAlexanderF ,

Please refer to this blog to learn how you can configure Free SSL to start using QloAps: https://cloudkul.com/blog/how-to-get-free-https-on-your-website-using-lets-encrypt-ssl/

Hi @PAlexanderF,

Yes, you have followed the right process to resolve this issue by replacing "localhost" on the db login screen with 127.0.0.1

Then, using the db name that you set up in the docker run command MYSQL_DATABASE env variable, root as the user, and the MYSQL_ROOT_PASSWORD env variable for the password.

@biznetmark

In the current version of QloApps, the Hotel name cannot start with a number.
As you have created a hotel whose name starts with a number. So the hotel is not saved properly. Due to this issue, room types cannot be added to the hotel.
We've checked and found that the hotel wasn't created correctly in your QloApps.

We recommend you delete the current hotel and create a new one with a valid hotel name (e.g. hotel name does not start with a number).

hope the issue will be fixed.

Also, this issue is already in the pipeline and will be resolved in a future QloApps release.

Hi @abdulreh906,

You can integrate the QloApps Hotel Management System with your Laravel Application through QloApps APIs.

QloApps provides open APIs using which you can achieve this integration.

Link to Explore QloApps API: https://devdocs.qloapps.com/webservice/

Hi @bobheruelaa,

We want to inform you that QloApps offers a Property Management System (PMS) with the Booking Engine, and an interactive hotel website.

In QloApps, the admin can create on-desk bookings through the PMS using "Book Now" feature.

Refer to the screenshot

Also, guests can effortlessly make hotel bookings directly through the QloApps website.

Hi @bobheruelaa ,

Make sure that your system meets all the requirements needed to run QloApps.

To check the requirements refer to the QloApps Installation Requirments docs

Kindly check that your Webserver timeout variable is set to 300.

Refer to the screenshot

To change the server configuration, contact your hosting server provider.

Hi @Mimperio,

There is no such issue in the SMTP of QloApps.

I suggest you check the spam folder of your mail to confirm whether you are receiving emails in the spam folder or if you are unable to receive emails even in the spam folder as well.

In either case, you are facing this issue due to your mail services.

Therefore, In both situations (if you are receiving email in the spam folder or unable to receive email), we suggest you contact your mail service provider regarding this issue.

Hi @Mimperio

As you have mentioned you have made changes in the php.ini file but still, no changes are reflected.

We suggest you restart your server. If the issue still persists kindly contact your host provider regarding the same.

@Aman-deep-sharma Thank you. All fixed!

@Mimperio

If you have already installed the QloApps on any of your server and want to migrate from your old server to new server then you can refer to this document to learn how to migrate QloApps to a new server: https://qloapps.com/how-to-migrate-qloapps-to-a-new-server/

@Mimperio
Yes, As QloApps is an open-source system. So you can definitely edit the code yourself as per your requirements but only for your personal use.

However, as per our company policy, we do not allow the Reselling, whitelabeling, or any kind of rebranding of QloApps.

Also, just to inform you that if you make custom changes to the code, any issues that arise on your system by custom changes, will not be covered under QloApps' free support.