switching from http to https strange behavior

lbo

Hello ,

I had installed the app on a hosted server, everything works fine , i was using
the numerical IP to access the server , then I created domain name , and dns
records OK , installed certbot OK

but now :

access to https://my.servername.com/qlo/index.php : get a "too many redirect" error
access to https://my.servername.com/qlo/admindir/ :works fine
access to https://my.servername.com/anything_else/ :works fine

-cleared browser cache
-try another browser : same error
-checked database qlo_shop_url ok
-checked .htaccess ok
-checked in SEO-URL page ok
-checked apache config virtual server name ok
no errors raised in apache log
sample access log :
[13/May/2024:17:07:16 +0000] "GET /qlo/ HTTP/1.1" 301 639 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/113.0"
now running out of ideas ..

any help will be welcome

qloadmin

@lbo

If your hosting provider supports SSL, make sure to activate it from Preferences > General Tab following the below steps.

1. Enable SSL
Click on the link to enable the SSL.
Reference: https://webkul.chatwhizz.com/share/screenshot/65d47dcd1a4d0420fc55601a

2. Enable SSL on all pages
After enabling SSL you will be able to enable SSL on all pages. So enable SSL on all pages.
Reference: https://webkul.chatwhizz.com/share/screenshot/65d480d1095e2005793c0da9

lbo

@qloadmin

it works !

i was sure i forgot a simple and evident thing ....

thanks for your help and the good work you've done with this app

Mimperio

@lbo Just unrelated question, but if I may ask, what suitable hosting provider do you use? Is it a VPS? I am looking into possible providers

lbo

@Mimperio

As i am in France i use OVH as hosting provider , and a VPS