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    • I

      What are the email templates "followup_x" for?
      General Discussion • are email templates followupx • • IBS

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      S

      Hi @IBS

      We are currently not using these templates. These templates were removed from Qloapps but are generated during installaion due to some issue, we have noted this issue and will be resolved in future version of QloApps.

      If you want to use this module, you can get it from github as it is an opensource module from prestashop. Currently we do not provide support for this module but we will soon provide a module with similar features

    • A

      Email Template
      Technical Help • email template • • aida

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      A

      great..thanks!

    • M

      how to change email id field in the guest checkout form
      Technical Help • change email field guest checkout • • Mithilesh

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      Faiz

      Once you clicked on to proceed on the guest checkout and got to the payment part then you cannot change the email address.

    • K

      Email Issue ?
      Technical Help • email issue • • ksu

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      Faiz

      Hi @ksu
      We will have to check the issue on your server as it is your server-specific issue.
      So please continue the discussion on the ticket.
      https://webkul.uvdesk.com/en/customer/create-ticket/

    • R

      Sending email copy to owner
      Technical Help • sending email copy owner • • Rahul

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      Faiz

      @Rahul please raise a ticket and share your FTP details and QloApps admin URL and Credentials so that we can check the issue on your server.

      https://webkul.uvdesk.com/en/customer/create-ticket/

    • O

      Email issue?
      Technical Help • email issue • • Oyaki

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      Faiz

      Hi @Oyaki
      Right now when an order is created on QloApps only customer receives a mail.
      So if you want the admin to receive the mail on order creation then it will be a Paid Customization.
      Also please inform on what instances you want the admin to receive the emails.
      Please raise a ticket if you want to go for the Paid Customization.
      https://webkul.uvdesk.com/en/customer/create-ticket/