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    • L

      Cannot install language "Français CA (French)"
      cannot install language français french • • laserpen

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      Faiz

      Hello @laserpen
      We already replied to this error on the following link. Please check it for the resolution.
      https://forums.qloapps.com/topic/120/installation-error-at-23-create-default-shop-and-languages

      Also while installing the system asks to choose the desired language. Please select the language in which you want to install the system from there.

    • O

      500 error when uploading new image
      500 error uploading image • • OP

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      S

      @OP

      Please increase the value of memory_limit to 500 once on your server and try to upload the images again.
      If the issue persists the please create a ticket at https://webkul.uvdesk.com with your Admin login details and FTP credentials.

    • O

      Add new booking Rooms not showing
      add booking rooms showing • • OP

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      1781
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      Faiz

      Hey,
      Glad to know the issue is resolved!! 😀

    • O

      Feature Price Plans not showing
      feature price plans showing • • OP

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      1399
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      O

      Top! working now, thank you.

    • P

      Marketplace theme
      marketplace theme • • pt1pp

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      1164
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      Faiz

      Hi @pt1pp,
      Currently, our QloApps Marketplace does change our front end design. But our theme is very flexible. You can change the content of the front page to make it look like a Marketplace.
      You can change the headings, descriptions, and images of different blocks of the front page and that will do the job.
      Many of our customers are successfully doing it and they are happy with it.

      Apart from that, we are also working on a theme for our Marketplace. But how much time it will take cannot be confirmed right now.

      So if you want a theme urgently then you can contribute it to the community yourself. We will love that.

      And you want us to make a theme form us then raise a ticket.
      https://webkul.uvdesk.com/en/customer/create-ticket/

    • P

      This topic is deleted!
      • pt1pp

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      No one has replied

    • S

      Favicon
      favicon • • squarerome

      2
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      808
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      Faiz

      Hello @squarerome
      For favicon use only images in the .ico format.
      So please try to upload a .ico image. If still, you face any issue then please let us know.

    • G

      When booking from back end of Book Now, if I select room to the cart and click "Book Now" it displays blank page instead
      booking end book select room • • Gerro

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      Faiz

      Can you please share screenshots of the error

    • K

      Unable to release room after check out
      unable release room check • • krishnaprasad

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      1268
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      Faiz

      Hello @krishnaprasad
      As I can check you have already raised a ticket regarding the same issue.
      We will have a discussion on the ticket only.
      For any more issue feel free to raise a new ticket.
      https://webkul.uvdesk.com/en/customer/create-ticket/

    • A

      On book Now
      book • • addmakes02

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      2124
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      Faiz

      Okay, we have taken a note of that and we will make sure that we implement it in our Future updates.

    • D

      How can make border for table in description
      border table description • • duongledong4

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      Faiz

      Hello @duongledong4
      We will have to check how you have made the table and why the borders are not showing on the front.
      And for that, we will need your FTP details, back office URL and admin credentials.
      So please raise a ticket and provide all the details.
      https://webkul.uvdesk.com/en/customer/create-ticket/

    • S

      Installation problem
      installation problem • • Sheik

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      1171
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      Faiz

      Hello @Sheik
      I have already mentioned this error and its solution in one of the topic.
      Please follow this link to get the solution: https://forums.qloapps.com/topic/8/error-during-installation-all-parts-of-a-primary-key-must-be-not-null-if-you-need-null-in-a-key-use-unique-instead-error-sql-has-happened

    • D

      Show html code at the short description
      show html code short description • • duongledong4

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      Faiz

      Hello @duongledong4
      We have resolved this issue on another topic of the forum.
      Please follow this link for the solution.
      https://forums.qloapps.com/topic/81/textarea-in-updating-products-has-html-tag/2

    • D

      Can not upload the big jpg image
      upload big jpg image • • duongledong4

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      U

      Difficulty uploading images suggestion:

      @untamed1 said in INTERIOR IMAGE NOT WORK:

      @untamed1 said in INTERIOR IMAGE NOT WORK:

      Need to edit file AdminAboutHotelBlockSettingController.php
      strtolower needed for preg match.

      Under function processSave()

      if (!(Tools::getValue("id_interior_image") && !$file['size'])) { if (!$file['size']) { $this->errors[] = Tools::displayError($this->l('Gallery Image Required.')); } elseif ($file['error']) { $this->errors[] = Tools::displayError($this->l('Cannot upload file.')); } elseif (!(preg_match('/\.(jpe?g|gif|png)$/', strtolower($file['name'])) && ImageManager::isRealImage($file['tmp_name'], $file['type'])) ) { $this->errors[] = Tools::displayError($this->l('Please upload image file.')); }

      Other option is to change preg_match string to '/.(jpe?g|gif|png)$/i'

    • L

      INTERIOR IMAGE NOT WORK
      interior image • • lethach

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      S

      @duongledong4
      Please set max_upload_filesize and post_max_size values on your server to the value more than the size of image you want to upload.
      Please set 16M to both the variables once and then upload the image.

    • A

      Iphone - Can't see correctly the QloApps landing page / GUI
      iphone cant correctly qloapps landing • • Amir

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      A

      Hi, I've manage to find the root cause, its a DNS issue when i moved the IP to my website name.
      The IPhone works well when opening the QLoApps over the IP address and not the site name.
      Thank you

    • A

      Adding rooms - Go to Catalog-> manage room types-> add new product. - Can't select the hotel the room is belong
      adding rooms catalog manage room • • Amir

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      A

      @addmakes02 Thank you 🙏

    • G

      Admin login form is not showing
      admin login form showing • • greencoder

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      1059
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      S

      @greencoder Can you share a screenshot of the login page ?

    • H

      New install - Product buttons SAVE and SAVE&STAY inactive/spinning
      install product buttons save savestay • • hjabranco

      4
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      1670
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      Faiz

      Hi,
      We have checked for this issue from our side on various PHP versions but we have not encountered this issue on any of them. So this issue can be a server specific issue.
      So I recommend you to raise a ticket at https://webkul.uvdesk.com/en/customer/create-ticket/
      And on the ticket please share your FTP details and the QloApps admin details with us.
      We will hunt down the issue and resolve it.

    • D

      the English language copies Vietnamese translators automatically
      english language copies vietnamese translators • • duongledong4

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      Faiz

      As I mentioned earlier also that for those fields whose translation does not exist by default system show those fields in default language rather than showing them blank.
      And the only way around is to translate those fields manually.