Hi @ttt222,

Follow these steps to resolve your issue:

Go to the Admin Panel.

Navigate to Administration → Preferences.

📌 Reference Screenshot: Click Here

Under General , disable the "Check the cookie's IP address" option.

Yes, it is possible to install QloApps without access to the external network with the default language set to English.

However, if you want to install it in a language other than English, you must first complete the installation in English. After installation, you need to import the desired Localization from the Localization tab. During this process, an internet connection is required.

Reference: https://webkul.chatwhizz.com/share/screenshot/67de42ed9e8c451099caa25d

Once the localization is imported, you can use QloApps without an internet connection.

Hi @jperalta,

The user guide cannot be downloaded, but you can access it online as it is publicly available for everyone.

If you would like to contribute to the documentation, you can click on the link provided in the user guide.

Refer to the image below:
screenshot_1740665303390.png

Hi @bernie,

Please refer to the image given below:
screenshot_1740664566490.png

The operations statistics, such as arrival and departure data along with guest names and room numbers, are displayed under "Operations Today."

If you were referring to something else, please provide more details.

Hi @clicker,

In QloApps 1.6.1.0, the "Configuration" setting has been renamed to "Rooms" for better clarity and usability.

Hi @csugesh,

To resolve this issue, please refer to the following PR: PR Link.

Hi @Mar,

We would like to inform you that the module version you are using may not be fully compatible with QloApps 1.6.1.

To resolve this issue, please download the latest version of the Marketplace module from your Webkul store account and install it directly on your QloApps setup. This should automatically fix the issue.

Let us know if you need further assistance.

Hi @clicker,

Please try searching again using "Cleaner" or "QloApps Data Cleaner" in the modules catalog page, ensuring there are no extra spaces in the search input.

If the issue persists, please create a ticket at UVdesk Support so our team can assist you accordingly.

Thanks!

Hi @Irfan,

Currently, it is not possible to create a customer without an email and password during booking.

You will either need to select an existing customer or create a new one with the details.

To resolve issue on the "Book Now" page where rooms are not being added to the cart.

Use the following PR: Pr Link

Hi @mokes777 ,

Please create a ticket at https://support.uvdesk.com/en/customer/create-ticket/ so our team can assist you accordingly.

@homestay-lanka Hi Amen

Thank you for your response. I successfully added the map and learned something new in the process. I had never used F12 to debug the output before, but with its help, I was able to identify the issue. I recreated the key, and it worked. Although I have recreated the MAP key a few times before, I think I may have made some mistakes in the steps previously.

Hi @kominstein ,

Yes, Cloudflare provides a CDN service, which is why the website loads faster when using a Cloudflare domain compared to one without it.

To speed up the first domain, you can configure caching mechanisms on server to enhance website performance.

Additionally, you can ask your hosting provider to improve network latency for better load times.

@oliverjack

The issue is already addressed in the current thread.

Please check of your mail settings,
You might be using the default PHP mail to send emails which does not work properly in some scenarios.
We suggest you to please use SMTP method for sending emails.

To check and update Mail settings,
Log in to the QloApps back office > Advanced Parameters > E-mail tab.

In this tab you can use update SMTP server details to use SMTP instead of PHP mail for sending email.

After saving the details, you can try out to send a test email as well.

@litri123789

The issue might be occurring due to version compatibility with the new QloApps version.
Please create a ticket at https://support.uvdesk.com/en/customer/create-ticket/ so our team can check the issue you accordingly.

Hi @timothymuvuti,

You cannot directly make the Extra Services / Fees (tax excl) field editable.

But, you can use QloApps Service Product feature to achieve this by following these simple steps:

1) Create a Service Product Screenshot

2) Configure Auto Add to Cart: Change the service product settings so that it automatically adds to the cart when a user books a room.Screenshot

3) Select Price Display Options: Choose how you want the price to be displayed to your customers.

4) Explore Additional Options: Feel free to adjust other settings as needed, and then save the service product.

5) Attach the service product to room types for which you want it to apply.Screenshot

Also you can attach the service product to Room type from Room type page.Screenshot

Now create the Booking from Book Now page. Add the service product to the room type. If the service product is selected as "Auto add to cart" which i have mention in the 2 point you dont have to add it manually.Screenshot.

Service product will get automatically added to the cart.

You can also edit the service product price after creating the order from the order page Screenshot

To read more about the service product refer to the documentation link given

Documentation link

@Aman-deep-sharma

Noted with thanks
It may required when commercially launch the site.

Regards/

Hi @timothymuvuti,

Currently, Zambia localization pack is not available in QloApps but you can manually manage to create Loacalization pack for Zambia. Also, there can be more countries Localization pack which may be not available in QloApps .

But no need to worry you can create it by just following the steps given below:

Add a language for the country. Add currency for the country. Add taxes for the country.

However, Zambia is available in QloApps as a country shown in the Screenshot.

Kindly enable Zambia as the country so that you can use it as a country.

Refer to the following screenshots for guidance:

Screenshot 1 Screenshot 2

Hi @timothymuvuti,

Regarding your concern, we have confirmed that there is no separate localization pack available for Zambia.

However, Zambia is available in QloApps as a country shown in the Screenshot.

Kindly enable Zambia as the country so that you can use it as a country for your hotel.

Additionally, you will need to manually add the currency and language for Zambia.

Refer to the following screenshots for guidance:

Screenshot 1 Screenshot 2