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    • A

      Integration with Channex.io
      Technical Help • channel manager • • alvaro

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      Hello @Deeksha-Rana

      I pay $7 at Channex, it would be interesting to pay up to $15 since it is already integrated, is it not possible for more than 10 hotels?

    • A

      Channel Manager for multiple properties
      General Discussion • • abidingnikhil

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      Hi @abidingnikhil,

      The standard yearly subscription rate is 300 USD per month per property.

      However, if you purchase the QloApps channel manager for more than five properties, then the discounted price of the channel manager will be 250 USD per property per month.

    • J

      Product not showing on home page
      Technical Help • • javaspline

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      @Deeksha-Rana Thanks a lot. Been searching it every where.

    • Q

      Dokku qloapps mysql database connection troubles
      Technical Help • • qwerty

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      @qwerty

      It seems like you're experiencing MySQL connectivity issues, and your MySQL server and Qloapps server are on different hosts. If you're having trouble connecting to the MySQL server from the Qloapps server, here's what you should do:

      1:- Check MySQL Connectivity: First, verify the connection to the MySQL server from the Qloapps server using the following command:

      telnet your_mysql_ip 3306

      If this works, proceed to the next step.

      2:- Attempt Manual MySQL Connection: Try connecting to the MySQL server manually by running:

      mysql -h your_mysql_ip -u your_mysql_user -p your_mysql_password

      If you're still facing issues, it would be helpful for troubleshooting if you could provide screenshots or additional details about the error you're encountering.

    • G

      Supported PHP version - 7.4 is unsupported
      General Discussion • • gregk

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      Seeing that PHP version 7.4 is unsupported prompts users to consider the importance of keeping software updated. It highlights the need for awareness about security vulnerabilities and performance improvements, encouraging developers to adopt newer versions for better functionality and to ensure compatibility with modern applications.

    • J

      No Calendar
      Technical Help • • jacobs

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      A

      Hi,

      We have found no such issue in the default QloApps 1.6.0.

      Generally, these types of issues occur when custom changes are made to the QloApps files. That’s why we assumed you might have modified the files.

      Hopefully, you have successfully reinstalled QloApps 1.6.0, and your issue has been resolved.

    • P

      Sluggish docker install
      Technical Help • • PAlexanderF

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      Hi @PAlexanderF,

      If the issue doesn't occur on local, we suggest you increase the allocated memory on the server where you are running the application.

      Also, please enable the cache in QloApps.

      To enable cache refer to the screenshot: https://webkul.chatwhizz.com/share/screenshot/66c74ff089f0970bda1fce63

      Although we haven't encountered this issue before.

      If the issue persists, please consider creating a ticket at https://support.uvdesk.com/en/customer/create-ticket/ so that our team can assist you.

    • D

      <a href> links in the text fields
      General Discussion • • dwitting

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      @dwitting

      Any system has its limitations. And different users may have different needs for a feature.

      Currently, in QloApps, Amenities block data have text fields and you can enter only text content into those fields. (HTML is not supported)

      QloApps is an Open source solution. you can make changes in the system as per your needs by yourself and use them.

    • G

      Dragonpay
      General Discussion • • gregk

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      @gregk

      Currently, the addon for the Dragonpay Payment gateway is not available for QloApps.

      If you want this payment gateway, then please create a ticket from here: https://webkul.uvdesk.com/en/customer/create-ticket/

      Our team will guide you further for the solution.

    • S

      Significance of Checkin Checkout time
      Technical Help • • spraveenb

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      Hi @spraveenb,

      We would like to inform you that the rooms booked by your guests will be free on the date of checkout only irrespective of the checkout time in QloApps.

      This helps to free the room for booking on checkout day by another guest.

      The check-in and check-out times are managed by the hotel only.

      The check-out time of the hotel will always be less than the check-in time.

      The significance of check-out time is to aware your guest about your hotel's check-out time by displaying it on the website.

      If you want changes in QloApps as per your requirements, then please create a ticket from here: https://webkul.uvdesk.com/en/customer/create-ticket/

    • S

      Cannot Login to admin Module After Backup and Restore
      Technical Help • • spraveenb

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      @Aman-deep-sharma Thanks a lot Aman It worked !!!

    • J

      CMS iFrame size
      General Discussion • • jimbo37

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      Hi @jimbo37,

      To fix the issue, you can set only set the height and width for iframes. Dynamic height adjustments are not directly supported.

      If you need to implement dynamic height adjustments, you'll need to run custom scripts during the iframe loading process to calculate and adjust the height accordingly.

    • S

      Same day checkin and checkout issue
      General Discussion • • spraveenb

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      Hi @spraveenb,

      We would like to inform you that the ability to mark a room from check-in to check-out on the same day is not available in the current version of QloApps.

      We are soon going to release the next Next Minor Version of QloApps in which we have added this feature as well as various other features.

      We request you wait for the release of the next version and use the latest version of QloApps.

      Once the latest version is live, you can use our Free QloApps One Click Upgrade Addon to update your default QloApps to the latest version.

      Otherwise, you can download and start using the upgraded version of QloApps.

      Note: In case you have made customizations in your QloApps, then use of the QloApps One Click Upgrade Addon in such case will erase the customizations.

      We will surely announce this on the forum once this version is released.

    • J

      Price uplift, depending on occupancy
      General Discussion • • jimbo37

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      @bussimulator Thank you @bussimulator

    • D

      ERROR: Tablespace is missing for a table from storage engine innodb
      Technical Help • • donBishops

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      @Aman-deep-sharma Dear aman, thanks for your advice. I tried these steps in the article but did not work for me(probably I did not do some things right).

      However, I decided to now use the "Repair Table" function in the phpmyadmin and that fixed the issue.

      Thanks I really do appreciate.

    • J

      Adding CMS pages to public menu
      General Discussion • • jimbo37

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      @Deeksha-Rana Thank you

    • P

      SSL before installation
      Technical Help • • PAlexanderF

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      704
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      Hi @PAlexanderF ,

      Please refer to this blog to learn how you can configure Free SSL to start using QloAps: https://cloudkul.com/blog/how-to-get-free-https-on-your-website-using-lets-encrypt-ssl/

    • A

      Experiencing very slow experience does anyone have this issue?
      General Discussion • • abrahamgarcia27

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      If you're experiencing very slow performance, here are a few things to check:

      Internet Connection: Ensure you have a stable and fast connection.
      System Resources: Check if your computer's CPU, memory, or storage is being heavily used.
      Software Updates: Make sure your software and operating system are up to date.
      Background Processes: Close any unnecessary applications or processes that might be slowing things down.
      If the issue persists, consider reaching out to technical support for further assistance.

    • P

      Unable to connect to docker database
      Technical Help • • PAlexanderF

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      Hi @PAlexanderF,

      Yes, you have followed the right process to resolve this issue by replacing "localhost" on the db login screen with 127.0.0.1

      Then, using the db name that you set up in the docker run command MYSQL_DATABASE env variable, root as the user, and the MYSQL_ROOT_PASSWORD env variable for the password.

    • B

      Getting category error when creating a Room Type
      Technical Help • type • • biznetmark

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      @biznetmark

      In the current version of QloApps, the Hotel name cannot start with a number.
      As you have created a hotel whose name starts with a number. So the hotel is not saved properly. Due to this issue, room types cannot be added to the hotel.
      We've checked and found that the hotel wasn't created correctly in your QloApps.

      We recommend you delete the current hotel and create a new one with a valid hotel name (e.g. hotel name does not start with a number).

      hope the issue will be fixed.

      Also, this issue is already in the pipeline and will be resolved in a future QloApps release.