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    Problem with Sumup plugin

    Technical Help
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    • J
      jamessou13 last edited by

      Hello, and happy new year 2024,
      I bought the SUmup plugin and I put the client_id and client_secret when I want to pay to do a 1 euro test, I get an error message: Response error: insufficient_scope: payments
      and I don't know how to do it?

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      • S
        shreesh Global Moderator last edited by shreesh

        @jamessou13

        The SumUp checkout require payment scope which is restricted from SumUp end by default, Please check SumUp Documentation.
        Please contact SumUp support to enable payment scope for your account.

        If you are still unable to accept payment after enabling payment scope.
        Please raise a ticket at https://webkul.uvdesk.com/en/customer/create-ticket/
        And on the ticket please share your QloApps Credentials and FTP details so that we can look into the issue.

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