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    1.SQL error during installation

    Technical Help
    1.sql error during installation
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    • A
      ab last edited by

      0_1546427697989_Adsız.png

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      • S
        Sumit Global Moderator last edited by

        @ab
        It is the issue in MySQL version 5.7. So we recommend you to install lower MySql version like MySQL 5.5 or 5.6 on your server.

        We have clearly mentioned in the QloApps installation guide about the required version of MySQL. https://prnt.sc/lywj11 .

        Please visit https://qloapps.com/install-qloapps/ for installation guide.

        currently, To install QloApps successfully, you have to install the compatible version of MySQL with QloApps. (MySQL 5.0+ and below 5.7 )

        We really apologize for your inconvenience.

        This issue is on our priority list. and definitely, It will be resolved in the near future upgradations.

        Thanks

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          jackyjoy123 @Sumit last edited by

          @sumit said in 1.SQL error during installation:

          @ab
          It is the issue in MySQL version 5.7. So we recommend you to install lower MySql version like MySQL 5.5 or 5.6 on your server.

          We have clearly mentioned in the QloApps installation guide about the required version of MySQL.

          Please visit for installation guide.

          currently, To install QloApps successfully, you have to install the compatible version of MySQL with QloApps. (MySQL 5.0+ and below 5.7 )

          We really apologize for your inconvenience.

          This issue is on our priority list. and definitely, It will be resolved in the near future upgradations.

          Thanks

          thanks my issue has been fixed.

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          • J
            jackyjoy123 last edited by

            thanks for the awesome information.
            https://krogerfeedback.nl https://talktosonic.onl https://talktowendys.vip https://whataburgersurvey.onl

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            • L
              Lilyandy @Sumit last edited by

              2021-10-13_191439.png

              SQL error during installation, too...
              Don't know how to proceed?

              Server: Synology DS718+
              Nginx+PHP5.6+Maridb5.5

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                akr Global Moderator @Lilyandy last edited by

                @lilyandy
                This issue might be occuring due to webserver timeout.
                Please ask your service provider to set webserver timeout to 300ms.

                Also ensure that your server configuration is set according to recommended QloApps configuration found at https://qloapps.com/install-qloapps/#section-8.

                If issue still exists please raise a ticket at https://webkul.uvdesk.com/en/customer/create-ticket/ and share your FTP details and QloApps credentials.

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                  Lilyandy @akr last edited by

                  @akr

                  Thank you!
                  Since I also asked Synology for help, the result was that the timeout value was too low, Synology also suggested to change it to 300, and I set it to 600 in order to reduce the trouble. So it has been installed normally.

                  In addition, there is another problem, that is, in the translation part of "Localization", the input translation cannot be stored normally...
                  I have set max_input_vars to 60000, but the translation still cannot be saved as a result. What is the recommended upper limit value of max_input_vars? The translated language is "Traditional Chinese".

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                    akr Global Moderator @Lilyandy last edited by

                    @lilyandy The value of 60000 for max_input_vars is more than enough. QloApps shows warning if this value needs to be increased. What error message do you get when saving translations. Please share the screenshot for more details.

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