Forum wide moderators
@lilyandy
This issue might be occuring due to webserver timeout.
Please ask your service provider to set webserver timeout to 300ms.
Also ensure that your server configuration is set according to recommended QloApps configuration found at https://qloapps.com/install-qloapps/#section-8.
If issue still exists please raise a ticket at https://webkul.uvdesk.com/en/customer/create-ticket/ and share your FTP details and QloApps credentials.
@birduser Hello,
Currently, this is not a default feature of QloApps but it is on our roadmap and it will be implemented in future versions.
If you need this feature now then you can discuss it with our team here:
Hello Anna,
This is not the default feature of QloApps, but we can customize it for you.
If you want to proceed with the customization then please raise a ticket at https://webkul.uvdesk.com/en/customer/create-ticket/.
Thank you
@screaming-cow
Hi,
Please send the screenshots of the issue.
It looks like a PHP version compatibility issue. Please go through the blog at https://qloapps.com/install-qloapps/#section-8 for detailed system configuration.
@maurice Hi. We tried to track the issue at our end but we neither found this issue nor any of our clients have ever raised it.
This issue seems to be specific to your configuration so we will need to check it on your server. And for that we will need your FTP details, QloApps back office login url and admin login credentials.
Please raise a ticket at https://webkul.uvdesk.com/en/customer/create-ticket/ and share your details describing your issue there.
Note: Never share your sensitive details on public forums.
@maurice Hi.
Please contact your hosting provider regarding database connection issues.
QloApps stores database credentials in file: qloapps_root_dir/config/settings.inc.php
Be cautious while editing this file because it may cause irrecoverable loss.
@robgillett Hello
In the current version, the address field is mandatory. But in the next version, the address field will be in the Book Now workflow will be optional.
We are working on the next version but cannot quote a time frame right now.
So if you are in hurry then please raise a ticket: https://webkul.uvdesk.com/en/customer/create-ticket/
@alexd Thank you for pointing the id to us. We have banned the id and will take necessary steps.
@heartvalley We do offer a feature in which you can display additional facilities and sell them along with your rooms. The customer will be able to select the service or a product to the cart from the Room type page or the checkout page.
Please check this link for more details: https://qloapps.com/qlo-reservation-system/#section-12
But if you want to just sell tickets which will be available for just one day then there will be a custom development required and it is up to you if want to do it yourself or want our help.
Hi @protocol061
Could you please send me how can I initiate a refund?
QloApps comes with Refund Rules through which you can manage the refunds. Please click here for more details: https://qloapps.com/qlo-reservation-system/#section-35
add beverages at the time of checkout
We do offer a feature in which you can display additional facilities and sell them along with your rooms. The customer will be able to select the service or a product to the cart from the Room type page or the checkout page.
Please check this link for more details: https://qloapps.com/qlo-reservation-system/#section-12