@protocol061

Hi, can you please specify what room number you are trying to add?
Room num does not support special characters.

@protocol061

can you please share a screenshot of the issue you are facing

@sumit said in 1.SQL error during installation:

@ab
It is the issue in MySQL version 5.7. So we recommend you to install lower MySql version like MySQL 5.5 or 5.6 on your server.

We have clearly mentioned in the QloApps installation guide about the required version of MySQL.

Please visit for installation guide.

currently, To install QloApps successfully, you have to install the compatible version of MySQL with QloApps. (MySQL 5.0+ and below 5.7 )

We really apologize for your inconvenience.

This issue is on our priority list. and definitely, It will be resolved in the near future upgradations.

Thanks

thanks my issue has been fixed.

In QloApps permissions are managed hotel-wise, employees can only access data for the only hotel they have permission.

In the case of customers, an employee and only see customers who have created an order in the hotel they have permission for.

Right click on the website's page, and choose Page Source. In the new window that appears, use the “find” feature (Ctrl + F on a PC or Command + F on a Mac), and type in RSS. You'll find the feed's URL between the quotes after href=.

Hello,

We have to check the issue on your server, so please share the FTP details on the ticket.

Hello,

We have QloApps Pay At Hotel add-on that will bring the functionality of making the payments at the hotel itself while check-in.

This module adds a payment option for customers to book hotel rooms without entering card details or making online payments and gives an option for paying at the hotel during check-in.

To view its demo click here: https://prestashop.webkul.com/qloapps150_demos/content/6-qloapps-pay-at-hotel

@applezop Yes, we have also created an addon for Google Translate. With the help, of this addon, you will be able to autofill the translations at the backend.
Here are more details: https://qloapps.com/qloapps-google-translate-translate-qloapps-easily/

Thank you very much for the answer. It's working just fine.

We can make this module compatible with QloApps if you want. And this will be a Paid Customization.

Hi @steve
Yes, it is possible. But we will need to discuss the integration. Please raise a ticket here: https://webkul.uvdesk.com/en/customer/create-ticket/

Hello @raneri
This is not a default configuration of QloApps. Please raise a ticket for more discussion: https://webkul.uvdesk.com/en/customer/create-ticket/

@alexandre Hi. We will have to check this issue at your server. Please raise a ticket at https://webkul.uvdesk.com/en/customer/create-ticket/.

@dess

currently, no template is there for partial payment. You have to follow the below steps to implement :

You have to create an email template in the hotelcommerce/mails/ folder for the partial payment. (put the email template in all language folders) Then you have to attach that email Template with the status by checking "Send an email to the customer when his/her order status has changed". Now you have to append data for the partial payment email. Mails are sent from function sendEmail() (line number : 410) in the class hotelcommerce/classes/order/OrderHistory.php. So you have to set the data (Data will be depended on what is needed in the partial payment email template created by you) here. If you do the above steps correctly you will be able to send email successfully.

Hope you understand the process.

Thanks & Regards.

@heartvalley Hi. The order confirmation email is sent when an order is created by the customer.

The responsible function to send order confirmation email is validateOrder() in file qloapps_root_dir/classes/PaymentModule.php. The html and txt email templates for the same are:
qloapps_root_dir/mails/en/order_conf.html
qloapps_root_dir/mails/en/order_conf.txt

In file PaymentModule.php, the code after line number 843 (may vary) creates data for the mail template and the mail is sent using Mail::Send().
You can modify PHP code and templates to suit your needs.

Regarding your second query, to show available room numbers, please raise a ticket at https://webkul.uvdesk.com/en/customer/create-ticket/ so that we can have a person to person discussion.

Hello Steve,

This is not the default feature of QloApps, but we can customize it for you.

If you want to proceed with the customization then please raise a ticket at https://webkul.uvdesk.com/en/customer/create-ticket/.

Hello,
Greetings of the day!

If you only want to change the content, then you can easily change it from the "Translations" tab.
Here is the link, please have a look: https://qloapps.com/managing-translations-in-qloapps/

But if the booking process is different then there will be a need for customization.
If you want to proceed with it then please raise a ticket by clicking on this: link https://webkul.uvdesk.com/en/customer/create-ticket/.

Thank you

@daniel said in Frustrating installation issues:

Hello,

I understand that I cannot change it from the hotelcomerce folder but I cannot access the webserver either as root user without a password won't allow me to log in to the server via FTP.

Because of the lack of a serious installation (take a look at Bitnami's stacks, those are a breeze) process we have decided to go with a different system. Sadly. We are running everything from Wordpress to Prestashop, Moodle, SuiteCRM, Owncloud and even Plex on the same server without a hickup but we fail here. However we really enjoyed looking and trying out your demo so we think its a good system, but as we can't install it properly we have to look elsewhere.

Best regards

thanks my issue has been fixed.

@freedomoclock
Hi. It seems like a configuration issue at the back office. Please raise a ticket at https://webkul.uvdesk.com/en/customer/create-ticket/ and share you admin login details and FTP details so we can check the issue on your server.

@hellvette
Hi,

Following are the controller and template files responsible for the default contact page:

qloapps_root_dir/controllers/front/ContactController.php qloapps_root_dir/themes/hotel-reservation-theme/contact-form.tpl

If you only want to make changes in the text on this page navigate to Localization > Translations.

Refer to this thread for a step by step guide.