Hi @joneltmp ,

To configure email sending in QloApps, you first need to set up a professional email service for your business domain.

For example, if your hotel domain is yourhotel.com, you can create an email address such as:

info@yourhotel.com

Email Service Provider Options

You can choose any of the following email service providers:

Google Workspace: https://workspace.google.com/
Microsoft 365: https://www.microsoft.com/en-in/microsoft-365/business
Zoho Mail: https://www.zoho.com/mail/

And many more; you can explore by yourself.

These providers offer business email services using your custom domain.

Steps to Configure SMTP in QloApps

Step 1: Set up a professional email account

Choose an email service provider and create your business email address.

Step 2: Obtain SMTP details

After setting up your email account, request or check the SMTP configuration details from your email service provider.

The required details are:

SMTP Host: Mail server hostname.
SMTP Port: Usually 587 (TLS/STARTTLS) or 465 (SSL), depending on the provider.
SMTP Username: Your email address or account username.
SMTP Password: Your email password or app-specific password, if required.
Encryption Type: SSL or TLS.
Sender Email Address: The email address from which QloApps will send emails.

Step 3: Configure SMTP in QloApps

Once you have the SMTP details, you can configure them in the QloApps Back Office email settings.

Please note that QloApps does not automatically provide a third-party email mailbox or SMTP service. You will need to arrange an email service separately.

Our recommendation: First set up a professional email service for your domain. Once it is ready, we can assist you with configuring the SMTP settings in QloApps.

Hi @Viona,

I tested the issue using the same environment mentioned in the report:

QloApps Version: 1.7.0
Browser: Chrome/Firefox
Resolution: 1366×768

However, I was unable to reproduce the reported issue, and the configuration panel is displaying correctly on my end.

For reference, please see the screenshot: Screenshot

Could you please share a screenshot or screen recording showing the issue on your end? This will help us understand the exact layout behavior and investigate it further.

Hi @igrudeva ,

Regarding your query about obtaining a Booking.com test property through QloApps, we would like to inform you that we are not able to provide a Booking.com test property. Unfortunately, QloApps cannot grant access to a Booking.com sandbox/test property for integration testing.

That said, we certainly don't want you to feel that you're on your own; we'll be happy to assist you throughout the integration process.

For a client in a similar situation, we recommend a partial live deployment approach, which allows you to validate the integration while minimizing any operational risk:

Connect one room type and one rate plan to Booking.com.

Closely monitor the synchronization of availability, rates, reservations, and inventory between your PMS and Booking.com.

Perform your required validation and testing using this limited configuration.

Once you are satisfied that everything is working as expected, you can proceed with connecting the remaining room types and rate plans.

This approach keeps the impact on your live property to a minimum and helps ensure a smooth transition with little to no downtime.

Hi @Aniekan-Akai ,

Kindly create a ticket. We are helping you with your issue and will help you with the ticket

You can create a ticket here:
https://support.uvdesk.com/en/customer/create-ticket/

Hi @abbasi ,

We recommend reviewing the existing Dashboard and Stats sections first, as QloApps already provides several reports and statistics that may cover some of your requirements.

Dashboard: https://docs.qloapps.com/dashboard/
Stats: https://docs.qloapps.com/stats/#best-customers

If any of the required reports are not available, they would require custom development. In that case, please raise a support ticket with the detailed requirements here:

https://webkul.uvdesk.com/en/customer/create-ticket/

Our team will review the feasibility

Hi @Aniekan-Akai ,

Removing the Left Column using Live Edit only unhooks the module from the displayLeftColumn hook. You can restore it by following these steps:

Go to Modules > Positions and click Transplant a module.
Screenshot: https://webkul.chatwhizz.com/share/screenshot/6a3530d6309900c33f10aeed Select the Module you want to restore, choose displayLeftColumn under Transplant to, and click Save.
Screenshot: https://webkul.chatwhizz.com/share/screenshot/6a35319f4a167e06dbd3b953 After transplanting the module, locate the displayLeftColumn hook on the Positions page and adjust the module order as needed.
Screenshot: https://webkul.chatwhizz.com/share/screenshot/6a353ba4e3b20906d2fdf798

This will restore the module to the Left Column.

Hi @Vanced ,

If you want to change the front-end design of your website, you can achieve this by using a QloApps theme:

Themes:

QloApps Responsive Theme
QloApps Prestige Theme

If you have made custom changes to your files or require a unique design, you will need to implement the necessary customizations according to your requirements.

Developer Documentation

QloApps Developer Documentation

Please note that modifying the front-end, creating custom themes, or implementing advanced customizations requires web development knowledge

Hi @clicker ,

This is already on our roadmap. We update it in a future version of QloApps.

Hi @thiranuwat and @Ikram17896 ,

This issue occurs because, starting from MariaDB 10, there are changes in how values are typecast internally. In this case, integers are being typecast to strings when fetching permissions, which leads to conflicts and results in the Access Denied warning even when the profile has all permissions.

To resolve the Access Denied issue, please refer to the following PR: https://github.com/Qloapps/QloApps/pull/1577

Hi @Ikram17896 ,

This issue occurs because, starting from MariaDB 10, there are changes in how values are typecast internally. In this case, integers are being typecast to strings when fetching permissions, which leads to conflicts and results in the Access Denied warning even when the profile has all permissions.

To resolve the Access Denied issue, please refer to the following PR: https://github.com/Qloapps/QloApps/pull/1577

Hi @vighneshacharya ,

Localization > Languages and edit your active language. Ensure that the Date format field uses a strictly date-only format. Please do not use a format that includes time parameters.

If you would like the check-in and check-out times to be displayed in the invoice, we can provide the appropriate PR (code changes) to implement this functionality.

Hi @Aniekan-Akai ,

The layout.tpl file works as the main frontend layout wrapper in QloApps. The line:

{if !empty($template)}{$template}{/if}

is used to load the dynamic page content assigned by the controller, such as the homepage, CMS page, booking page, room page, etc.

In simple terms:

layout.tpl controls the overall page structure

$template contains the actual page content

header.tpl manages the header section of the website

So, for UI changes:

Use layout.tpl for overall page layout changes

Use page-specific .tpl files for content section changes

Use header.tpl for header-related customization

If you face any difficulties, kindly create a ticket with detailed requirements/screenshots so our team can assist you further:

Create Ticket - QloApps Support

Hi @pronten22 ,

Regarding your query about changing the hotel email and phone number:

Go to General Settings Open Website Contact Details Update the website email and phone number

Reference:
https://webkul.chatwhizz.com/share/screenshot/69f9d80e4a167e06db684306

Regarding your query about updating the colors of the Amenities and Contact Us sections:

You can update the colors from the file directory.
You can either:

list item Add custom inline CSS (Recommended), or

list item Modify the global.css file (Not Recommended)

File Path: themes/single-page-theme/header.tpl

References:
https://webkul.chatwhizz.com/share/screenshot/69f9dab84a167e06db6852a6

https://webkul.chatwhizz.com/share/screenshot/69f9daefe3b20906d28f4581

Regarding updating the cart color:

File Path:
themes/single-page-theme/modules/blockcart/blockcart.tpl

Reference:
https://webkul.chatwhizz.com/share/screenshot/69f9db78e3b20906d28f4840

Regarding updating the Sign In color:

File Path:
themes/single-page-theme/modules/blockuserinfo/nav.tpl

Reference:
https://webkul.chatwhizz.com/share/screenshot/69f9dc06e3b20906d28f4bdb

Regarding your query about updating the hotel name:

Go to General Settings Open Website Contact Details Update the hotel name
Reference:
https://webkul.chatwhizz.com/share/screenshot/69f9dcd74a167e06db685cb5

Regarding updating the copyright text:

File Path:
themes/single-page-theme/modules/hotelreservationsystem/copyRight.tpl

Update the website launch year in this file.

Reference:
https://webkul.chatwhizz.com/share/screenshot/69f9ddf3e3b20906d28f5547

Hi @bluemoon288,

In QloApps 1.7.0, we support PHP versions 8.1 to 8.4. Kindly refer to the official system requirements documentation below:

QloApps System Requirements

You can also check the QloApps 1.7.0 release announcement here:

QloApps 1.7.0 Release Notes

However, PHP 8.5 is not officially supported yet, and some deprecated warnings may occur on PHP 8.5 due to recent PHP changes.

Hi @scdoc8,

We checked this issue on our end, but we were unable to reproduce it. Additionally, none of our other clients have reported this issue so far.

This issue may be related to:

A specific server configuration
Your particular environment setup

To investigate this further in your system, we will continue the discussion and debugging in the ticket you created.

Hi @Rob ,

Kindly create a ticket so we can assist you with your requirement.

You can create a ticket here:
https://support.uvdesk.com/en/customer/create-ticket/

Once the ticket is created, we will review it and help you accordingly.

Hi @bluemoon288 ,

We appreciate your suggestion for improving our software. We have noted it.

Hi @Rob ,

To investigate this properly, we request that you create a support ticket and share the admin panel access details of your website with us. This will allow our team to check the configuration and identify the cause of the problem in the Front Desk calendar.

You can create a ticket here:
https://support.uvdesk.com/en/customer/create-ticket/

Hi @bluemoon288 ,

Thank you for the update.

If the “Disable Dates” button is not responding in your setup,
Please create a support ticket so our team can review the issue in detail.

You can create a ticket here:
https://support.uvdesk.com/en/customer/create-ticket/

Kindly include the following information in your ticket:

A screenshot or short video of the issue

Steps to reproduce the problem

This will help our team investigate and assist you more efficiently.