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    • A

      What is the value of $template \themes\hotel-reservation-theme\layout.tpl
      Technical Help • • Aniekan Akai

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      A

      Hi @Aniekan-Akai ,

      The layout.tpl file works as the main frontend layout wrapper in QloApps. The line:

      {if !empty($template)}{$template}{/if}

      is used to load the dynamic page content assigned by the controller, such as the homepage, CMS page, booking page, room page, etc.

      In simple terms:

      layout.tpl controls the overall page structure

      $template contains the actual page content

      header.tpl manages the header section of the website

      So, for UI changes:

      Use layout.tpl for overall page layout changes

      Use page-specific .tpl files for content section changes

      Use header.tpl for header-related customization

      If you face any difficulties, kindly create a ticket with detailed requirements/screenshots so our team can assist you further:

      Create Ticket - QloApps Support

    • P

      can someone help me where to edit this
      Technical Help • • pronten22

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      A

      Hi @pronten22 ,

      Regarding your query about changing the hotel email and phone number:

      Go to General Settings Open Website Contact Details Update the website email and phone number

      Reference:
      https://webkul.chatwhizz.com/share/screenshot/69f9d80e4a167e06db684306

      Regarding your query about updating the colors of the Amenities and Contact Us sections:

      You can update the colors from the file directory.
      You can either:

      list item Add custom inline CSS (Recommended), or

      list item Modify the global.css file (Not Recommended)

      File Path: themes/single-page-theme/header.tpl

      References:
      https://webkul.chatwhizz.com/share/screenshot/69f9dab84a167e06db6852a6

      https://webkul.chatwhizz.com/share/screenshot/69f9daefe3b20906d28f4581

      Regarding updating the cart color:

      File Path:
      themes/single-page-theme/modules/blockcart/blockcart.tpl

      Reference:
      https://webkul.chatwhizz.com/share/screenshot/69f9db78e3b20906d28f4840

      Regarding updating the Sign In color:

      File Path:
      themes/single-page-theme/modules/blockuserinfo/nav.tpl

      Reference:
      https://webkul.chatwhizz.com/share/screenshot/69f9dc06e3b20906d28f4bdb

      Regarding your query about updating the hotel name:

      Go to General Settings Open Website Contact Details Update the hotel name
      Reference:
      https://webkul.chatwhizz.com/share/screenshot/69f9dcd74a167e06db685cb5

      Regarding updating the copyright text:

      File Path:
      themes/single-page-theme/modules/hotelreservationsystem/copyRight.tpl

      Update the website launch year in this file.

      Reference:
      https://webkul.chatwhizz.com/share/screenshot/69f9ddf3e3b20906d28f5547

    • B

      PHP Version 8.5
      Bug Report • • bluemoon288

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      A

      Hi @bluemoon288,

      In QloApps 1.7.0, we support PHP versions 8.1 to 8.4. Kindly refer to the official system requirements documentation below:

      QloApps System Requirements

      You can also check the QloApps 1.7.0 release announcement here:

      QloApps 1.7.0 Release Notes

      However, PHP 8.5 is not officially supported yet, and some deprecated warnings may occur on PHP 8.5 due to recent PHP changes.

    • S

      Checkout not moving past TOS checkbox
      Technical Help • • scdoc8

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      320
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      A

      Hi @scdoc8,

      We checked this issue on our end, but we were unable to reproduce it. Additionally, none of our other clients have reported this issue so far.

      This issue may be related to:

      A specific server configuration
      Your particular environment setup

      To investigate this further in your system, we will continue the discussion and debugging in the ticket you created.

    • R

      get an online signature at booking ?
      Technical Help • • Rob

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      288
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      A

      Hi @Rob ,

      Kindly create a ticket so we can assist you with your requirement.

      You can create a ticket here:
      https://support.uvdesk.com/en/customer/create-ticket/

      Once the ticket is created, we will review it and help you accordingly.

    • B

      How to mark a room as “Disabled Room” in QloApps 1.7?
      General Discussion • • bluemoon288

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      1207
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      A

      Hi @bluemoon288 ,

      We appreciate your suggestion for improving our software. We have noted it.

    • R

      Front Desk Add On not showing the bookings in the calendar
      Technical Help • • Rob

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      812
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      A

      Hi @Rob ,

      To investigate this properly, we request that you create a support ticket and share the admin panel access details of your website with us. This will allow our team to check the configuration and identify the cause of the problem in the Front Desk calendar.

      You can create a ticket here:
      https://support.uvdesk.com/en/customer/create-ticket/

    • B

      “Disable Dates” button in Room Management does nothing – is this a bug?
      Bug Report • disable dates room management • • bluemoon288

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      730
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      A

      Hi @bluemoon288 ,

      Thank you for the update.

      If the “Disable Dates” button is not responding in your setup,
      Please create a support ticket so our team can review the issue in detail.

      You can create a ticket here:
      https://support.uvdesk.com/en/customer/create-ticket/

      Kindly include the following information in your ticket:

      A screenshot or short video of the issue

      Steps to reproduce the problem

      This will help our team investigate and assist you more efficiently.

    • B

      Questions about migrating a local QloApps test installation to a live server
      General Discussion • live server migrate installation translations localhost • • bluemoon288

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      A

      Hi @bluemoon288 ,

      Translations in QloApps are stored in the file system, so they will be included when you migrate your website.

      We recommend migrating your entire website from the local environment to the live server. You can follow this guide for the migration process:
      https://qloapps.com/how-to-migrate-qloapps-to-a-new-server/

      After completing the migration, you can use the Data Cleaner module to remove unwanted or test data from the database if needed. The Data Cleaner is a free module available here:
      https://qloapps.com/qloapps-data-cleaner/

    • B

      Registration Form Missing Complete Guest and Company Address Fields (EU)
      General Discussion • registration adress company private adress • • bluemoon288

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      A

      @bluemoon288 said in Registration Form Missing Complete Guest and Company Address Fields (EU):

      tax number

      Currently, Address, Country, State, City, and ZIP Code fields are available for the hotel address.

      We have noted your suggestion to add VAT ID and Tax Number fields, and we will consider implementing them in a future version of QloApps.

    • B

      Why does “No Star” cause an error when saving hotel details?
      General Discussion • • bluemoon288

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      467
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      A

      Hi @bluemoon288 ,

      Currently, this functionality is not available in the default QloApps.

      We have noted your suggestion and plan to implement it in a future version of QloApps.

    • B

      PDF Translation Form Not Retaining Saved Entries
      Technical Help • problem translation • • bluemoon288

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      493
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      A

      Hi @bluemoon288 ,

      Please hard refresh your browser and clear the cache.

      Reference: Managing Translations in QloApps

      If the issue still persists, kindly create a support ticket here:
      https://support.uvdesk.com/en/customer/create-ticket/

    • B

      Structural Billing and Tax Compliance Issues in QloApps Marketplace for EU
      General Discussion • marketplace tax billing hotels • • bluemoon288

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      514
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      A

      Hi @bluemoon288 ,

      Kindly create a support ticket here:
      https://support.uvdesk.com/en/customer/create-ticket/

      This will help us assist you better.

    • R

      Can you change the format of the Booking Confirmation?
      Technical Help • • Rob

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      2
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      440
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      A

      Hi @Rob ,

      Currently, this functionality is not available in the default QloApps.

      If you would like to have this feature, you can create a support ticket here:
      https://support.uvdesk.com/en/customer/create-ticket/

    • B

      TSA-Germany
      General Discussion • • bluemoon288

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      A

      @bluemoon288 said in TSA-Germany:

      TSE (Technische Sicherheitseinrichtung) compliant with the German KassenSichV (Cash Register Security Ordinance) into POS software.

      We hope you are using the QloApps POS add-on.

      If you would like to integrate a TSE (Technische Sicherheitseinrichtung) compliant with the German KassenSichV (Cash Register Security Ordinance) into your POS software,
      Kindly create a support ticket so we can assist you further.

      You can create a ticket here:
      https://support.uvdesk.com/en/customer/create-ticket/

    • N

      Cannot create a booking via /bookings
      Technical Help • • nguoi2mello

      4
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      4
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      1036
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      A

      Hi @bluemoon288 ,

      If you have any queries, you can raise them — someone from the QloApps forum community will answer your questions.

    • B

      TAX Rules Germany
      General Discussion • • bluemoon288

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      Votes
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      452
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      A

      Hi @bluemoon288 ,

      You can use Tax Rules/Tax Group to add multiple taxes and also show the breakdown on the invoice.

      In QloApps you first create tax rules with multiple rates under one group (e.g., VAT + Service tax) so that all applicable taxes are calculated together.

      Please refer to the documentation:

      Tax Rules:
      https://docs.qloapps.com/localization/tax_rules/#tax-rules

      Add New Tax:
      https://docs.qloapps.com/localization/taxes/#add-new-tax

      Then, in Orders → Invoices settings, enable “Enable tax breakdown” so the invoice displays each tax rate separately instead of a single combined tax total.

      With tax breakdown enabled, the invoice will list each tax component under the totals section. This helps users see exactly how individual taxes contribute to the total tax amount on the document.

      Docs reference for invoice and tax breakdown options: https://docs.qloapps.com/orders/invoices/

    • D

      French translation package
      Knowledge Base • • djo terro

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      607
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      A

      @djo-terro

      Hi @djo terro,

      You can install the French language by using the Localization section in the QloApps back office.

      1️⃣ Go to Localization → Localization in your QloApps admin.
      2️⃣ From there, select France from the list of available localization packs.
      3️⃣ Click Import so that French language and associated localization data are added to your system.
      Reference - https://webkul.chatwhizz.com/share/screenshot/69a13bae9dca8cb8674bd6ac
      4️⃣ After importing, go to Localization → Languages and make sure Français (French) is enabled.
      5️⃣ Then go to Localization → Translations to modify or add any missing translated strings if needed.

      Once done, you will have French available for both the back office and front office in QloApps.

    • N

      Qloapps v1.6.0.0: No language pack is available for your version (German language pack)
      General Discussion • • namaste7

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      B

      @namaste7 Hallo,
      arbeiten Sie mit der Software?
      Wie setzen Sie die Software ein?
      Danke für Ihre Antwort

    • R

      Digital signature on rental agreement
      General Discussion • • Rob 0

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      769
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      A

      @Rob-0 said in Digital signature on rental agreement:

      a rental agreement sent to the guest

      Hi @Rob-0 ,

      Currently, this feature is not available.
      The rental agreement is sent to the guest, and the customer has forwarded it to you again.

      Please share your detailed workflow or requirements so we can better understand your needs and suggest the best possible solution.

      Kindly create a support ticket and provide your requirements here:
      https://support.uvdesk.com/en/customer/create-ticket/