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    • L

      SMTP Service Provider for QloApps Booking Emails
      General Discussion • • Louis29

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      No one has replied

    • A

      How do I get back hook removed in live edit
      Technical Help • • Aniekan Akai

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      No one has replied

    • N

      Email received is not clean
      Technical Help • • nksmeena

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      C

      @Aman-deep-sharma said in Email received is not clean:

      We will fix this in a future release.

      Checked version 1.7.0. Still not fixed. Deprecated <font> element is visible on many of your HTML files, for e.g., mails/en/account.html.

    • K

      How to edit the front end to fit in with my current website
      General Discussion • edit front end fit current • • Kevin

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      I'm interested in this too. Is there a recommended way to customize the front end so it matches an existing website's branding, colors, fonts, and overall layout without affecting functionality?

    • L

      SMTP Service Provider Recommendations for Booking Confirmation Emails?
      General Discussion • • Louis29

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      No one has replied

    • T

      Access denied at AdminDashboard
      Technical Help • • thiranuwat

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      A

      Hi @thiranuwat and @Ikram17896 ,

      This issue occurs because, starting from MariaDB 10, there are changes in how values are typecast internally. In this case, integers are being typecast to strings when fetching permissions, which leads to conflicts and results in the Access Denied warning even when the profile has all permissions.

      To resolve the Access Denied issue, please refer to the following PR: https://github.com/Qloapps/QloApps/pull/1577

    • I

      New Employee Access Denied
      Technical Help • • Ikram17896

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      Hi @Ikram17896 ,

      This issue occurs because, starting from MariaDB 10, there are changes in how values are typecast internally. In this case, integers are being typecast to strings when fetching permissions, which leads to conflicts and results in the Access Denied warning even when the profile has all permissions.

      To resolve the Access Denied issue, please refer to the following PR: https://github.com/Qloapps/QloApps/pull/1577

    • V

      Invoice PDF Showing Default 12:00 AM Instead of Configured Check-in/Check-out Time
      Technical Help • • vighneshacharya

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      Hi @vighneshacharya ,

      Localization > Languages and edit your active language. Ensure that the Date format field uses a strictly date-only format. Please do not use a format that includes time parameters.

      If you would like the check-in and check-out times to be displayed in the invoice, we can provide the appropriate PR (code changes) to implement this functionality.

    • A

      What is the value of $template \themes\hotel-reservation-theme\layout.tpl
      Technical Help • • Aniekan Akai

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      Hi @Aniekan-Akai ,

      The layout.tpl file works as the main frontend layout wrapper in QloApps. The line:

      {if !empty($template)}{$template}{/if}

      is used to load the dynamic page content assigned by the controller, such as the homepage, CMS page, booking page, room page, etc.

      In simple terms:

      layout.tpl controls the overall page structure

      $template contains the actual page content

      header.tpl manages the header section of the website

      So, for UI changes:

      Use layout.tpl for overall page layout changes

      Use page-specific .tpl files for content section changes

      Use header.tpl for header-related customization

      If you face any difficulties, kindly create a ticket with detailed requirements/screenshots so our team can assist you further:

      Create Ticket - QloApps Support

    • P

      can someone help me where to edit this
      Technical Help • • pronten22

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      Hi @pronten22 ,

      Regarding your query about changing the hotel email and phone number:

      Go to General Settings Open Website Contact Details Update the website email and phone number

      Reference:
      https://webkul.chatwhizz.com/share/screenshot/69f9d80e4a167e06db684306

      Regarding your query about updating the colors of the Amenities and Contact Us sections:

      You can update the colors from the file directory.
      You can either:

      list item Add custom inline CSS (Recommended), or

      list item Modify the global.css file (Not Recommended)

      File Path: themes/single-page-theme/header.tpl

      References:
      https://webkul.chatwhizz.com/share/screenshot/69f9dab84a167e06db6852a6

      https://webkul.chatwhizz.com/share/screenshot/69f9daefe3b20906d28f4581

      Regarding updating the cart color:

      File Path:
      themes/single-page-theme/modules/blockcart/blockcart.tpl

      Reference:
      https://webkul.chatwhizz.com/share/screenshot/69f9db78e3b20906d28f4840

      Regarding updating the Sign In color:

      File Path:
      themes/single-page-theme/modules/blockuserinfo/nav.tpl

      Reference:
      https://webkul.chatwhizz.com/share/screenshot/69f9dc06e3b20906d28f4bdb

      Regarding your query about updating the hotel name:

      Go to General Settings Open Website Contact Details Update the hotel name
      Reference:
      https://webkul.chatwhizz.com/share/screenshot/69f9dcd74a167e06db685cb5

      Regarding updating the copyright text:

      File Path:
      themes/single-page-theme/modules/hotelreservationsystem/copyRight.tpl

      Update the website launch year in this file.

      Reference:
      https://webkul.chatwhizz.com/share/screenshot/69f9ddf3e3b20906d28f5547

    • B

      PHP Version 8.5
      Bug Report • • bluemoon288

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      Hi @bluemoon288,

      In QloApps 1.7.0, we support PHP versions 8.1 to 8.4. Kindly refer to the official system requirements documentation below:

      QloApps System Requirements

      You can also check the QloApps 1.7.0 release announcement here:

      QloApps 1.7.0 Release Notes

      However, PHP 8.5 is not officially supported yet, and some deprecated warnings may occur on PHP 8.5 due to recent PHP changes.

    • S

      Checkout not moving past TOS checkbox
      Technical Help • • scdoc8

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      487
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      A

      Hi @scdoc8,

      We checked this issue on our end, but we were unable to reproduce it. Additionally, none of our other clients have reported this issue so far.

      This issue may be related to:

      A specific server configuration
      Your particular environment setup

      To investigate this further in your system, we will continue the discussion and debugging in the ticket you created.

    • R

      get an online signature at booking ?
      Technical Help • • Rob

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      A

      Hi @Rob ,

      Kindly create a ticket so we can assist you with your requirement.

      You can create a ticket here:
      https://support.uvdesk.com/en/customer/create-ticket/

      Once the ticket is created, we will review it and help you accordingly.

    • B

      How to mark a room as “Disabled Room” in QloApps 1.7?
      General Discussion • • bluemoon288

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      A

      Hi @bluemoon288 ,

      We appreciate your suggestion for improving our software. We have noted it.

    • R

      Front Desk Add On not showing the bookings in the calendar
      Technical Help • • Rob

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      A

      Hi @Rob ,

      To investigate this properly, we request that you create a support ticket and share the admin panel access details of your website with us. This will allow our team to check the configuration and identify the cause of the problem in the Front Desk calendar.

      You can create a ticket here:
      https://support.uvdesk.com/en/customer/create-ticket/

    • B

      “Disable Dates” button in Room Management does nothing – is this a bug?
      Bug Report • disable dates room management • • bluemoon288

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      993
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      Hi @bluemoon288 ,

      Thank you for the update.

      If the “Disable Dates” button is not responding in your setup,
      Please create a support ticket so our team can review the issue in detail.

      You can create a ticket here:
      https://support.uvdesk.com/en/customer/create-ticket/

      Kindly include the following information in your ticket:

      A screenshot or short video of the issue

      Steps to reproduce the problem

      This will help our team investigate and assist you more efficiently.

    • B

      Questions about migrating a local QloApps test installation to a live server
      General Discussion • live server migrate installation translations localhost • • bluemoon288

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      Hi @bluemoon288 ,

      Translations in QloApps are stored in the file system, so they will be included when you migrate your website.

      We recommend migrating your entire website from the local environment to the live server. You can follow this guide for the migration process:
      https://qloapps.com/how-to-migrate-qloapps-to-a-new-server/

      After completing the migration, you can use the Data Cleaner module to remove unwanted or test data from the database if needed. The Data Cleaner is a free module available here:
      https://qloapps.com/qloapps-data-cleaner/

    • B

      Registration Form Missing Complete Guest and Company Address Fields (EU)
      General Discussion • registration adress company private adress • • bluemoon288

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      545
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      A

      @bluemoon288 said in Registration Form Missing Complete Guest and Company Address Fields (EU):

      tax number

      Currently, Address, Country, State, City, and ZIP Code fields are available for the hotel address.

      We have noted your suggestion to add VAT ID and Tax Number fields, and we will consider implementing them in a future version of QloApps.

    • B

      Why does “No Star” cause an error when saving hotel details?
      General Discussion • • bluemoon288

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      610
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      A

      Hi @bluemoon288 ,

      Currently, this functionality is not available in the default QloApps.

      We have noted your suggestion and plan to implement it in a future version of QloApps.

    • B

      PDF Translation Form Not Retaining Saved Entries
      Technical Help • problem translation • • bluemoon288

      2
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      652
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      A

      Hi @bluemoon288 ,

      Please hard refresh your browser and clear the cache.

      Reference: Managing Translations in QloApps

      If the issue still persists, kindly create a support ticket here:
      https://support.uvdesk.com/en/customer/create-ticket/