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    search now bar dissapeared?

    Bug Report
    search bar dissapeared
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    • L
      leentje96 last edited by

      the search now bar at the header image showing check in/check out dates is not showing anymore.
      i cannot find what is causing this problem. Any suggestions?

      tia!
      Kind regards
      leentje 96

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      • Faiz
        Faiz last edited by

        Hello @leentje96
        Please check if at least one of your hotel is enabled.
        Your search may have disappeared because either you have disabled or hotels or deleted all hotels.
        So make sure at least one hotel is created and enable.

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        • L
          leentje96 last edited by

          Thanks for your quick reply Faiz!

          the 1 hotel is enabled.
          but every time i save it i do get the message : Property Category->link_rewrite is empty.
          but since i got the message from the start i dont think this is causing the problem?
          also i disabled 2 dummy rooms and i had problems after i deleted 1 new room type i created. Maybe it is a database issue? not seeing the active rooms?

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          • S
            Sumit Global Moderator last edited by

            @leentje96

            I request you to once create a ticket at https://support.uvdesk.com/en/customer/create-ticket/ and explain the issue there.
            We will need some of your credentials to check the issue on your side. So we will continue discussion on this issue on your created ticket.

            Thanks

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            • S
              Sumit Global Moderator last edited by

              @leentje96

              Issue - Property Category->link_rewrite is empty.

              It looks like you are using accented (non-latin) characters in the city, state names while creating Hotel.
              So for this, you have to enable the "Accented URL" option from Preferences -> SEO & URLs tab https://prnt.sc/rygvjh.

              After this save the hotel again and try to search again.

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