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    Login Issue After Installation

    Technical Help
    login issue installation
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    • S
      sdo1web last edited by sdo1web

      I installed Qloapps on a secured hosting. The zip file was uploaded to the internet and thereafter unzipped. After the installation, anytime I signed into the backend to do some and click any the menus the apps will logged me out and it will take some minutes before I can login again with doing any editing. Is because I unzip the file on internet? Most of the files has permission 664 and the folders has 775. What can I do because the Apps works very well on Xampp localhost?
      Thanks

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      • Faiz
        Faiz last edited by

        Hello @sdo1web
        We will have to check the issue on your system. So we will need your FTP details and QloApps backoffice Admin Credentails.

        Ergo, please raise a ticket at https://webkul.uvdesk.com/en/customer/create-ticket/
        and share your details over the ticket only.

        Note: Please do not share your details over the public forum.

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