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    Book Now - not adding to cart

    Technical Help
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    • I
      irfan last edited by irfan

      The offline booking feature (book now). after click Add to Cart button. the room not added to cart. The button do change to Remove.
      I dont see any way to make offiline booking success.
      Where did i go wrong?

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        Aman deep sharma Global Moderator last edited by

        Hi @irfan,

        Could you please let us know which version of QloApps you are using?
        We haven’t encountered this issue before, and it seems you might not be using the stable version. It looks like you may have downloaded it from the GitHub develop branch.

        We strongly recommend downloading the stable version of QloApps, which you can find here: Download QloApps

        You can also access stable versions on GitHub: QloApps GitHub

        Additionally, please enable Debug mode in your QloApps and try to replicate the issue. Share the screenshot of the error you get after enabling debug mode.

        You can find instructions for enabling Debug mode in our documentation here: Debug Mode

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          irfan @Aman deep sharma last edited by

          @Aman-deep-sharma
          The version i am using is 1.6.1.0. this is stable version from QloApps.
          I have change the 'PS_MODE_DEV' to true.
          How to get the debug error results? Sorry i am new to php.

          addtocart.png

          cartstillzero.png

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            irfan @Aman deep sharma last edited by

            @Aman-deep-sharma

            I did a fresh installation and setup. Download from link above, version 1.6.1.0 and its still same, the room not added to card when click Add to Cart.

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              Aman deep sharma Global Moderator last edited by

              Hi @Irfan,

              The issue you're facing hasn't occurred on our end, but we recommend trying the following steps, which might help resolve it:

              • Clear your browser’s Cache & Cookies.
              • Logout from the QloApps back office.
              • Login again and try creating the offline booking.

              Following these steps should potentially fix the issue. If the problem persists, feel free to reach out with any additional details or errors, and we'll continue to assist you.

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                irfan @Aman deep sharma last edited by

                @Aman-deep-sharma
                Hi, i did all you suggested but the issue still same. I even remove the installation and reinstall.
                Could it be my shared hosting? https://www.dumbapms.com/
                is there anyway i can share login in credential privately.
                Thanks

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                  Aman deep sharma Global Moderator last edited by

                  Hi @irfan,

                  Please create a ticket at https://support.uvdesk.com/en/customer/create-ticket/ so our team can assist you accordingly.

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                    irfan @Aman deep sharma last edited by

                    @Aman-deep-sharma
                    I have raised a ticket for this issue. Ticket #33826
                    Hope can solve fast and can proceed to add paid modules.
                    Thanks

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                      Aman deep sharma Global Moderator last edited by

                      Hi @Irfan,

                      It seems that the provided ticket ID is incorrect. Could you please verify the ticket ID so we can proceed further?

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                        irfan @Aman deep sharma last edited by

                        @Aman-deep-sharma
                        HI
                        Sorry, i created ticket in UVdesk not WebKul.
                        The new ticket number: #572783

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                          mokes777 @irfan last edited by

                          @irfan please Am having same issue how where you able to solve yours please.. you can also email me on mokeclement@gmail.com.. please

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                            Aman deep sharma Global Moderator last edited by

                            Hi @mokes777 ,

                            Please create a ticket at https://support.uvdesk.com/en/customer/create-ticket/ so our team can assist you accordingly.

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                              mokes777 @Aman deep sharma last edited by

                              @Aman-deep-sharma thanks for your respone, i did already but the solution provided hasn't solve the challegeWhatsApp Image 2024-12-09 at 15.38.53.jpeg

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                                mokes777 last edited by

                                i can possibly provide login details by email. if the team need to check please

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                                  Aman deep sharma Global Moderator last edited by Aman deep sharma

                                  Hi @mokes777

                                  Please share your login and FTP details through the same ticket, so our team can assist you accordingly.

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                                    Aman deep sharma Global Moderator last edited by

                                    To resolve issue on the "Book Now" page where rooms are not being added to the cart.

                                    Use the following PR: Pr Link

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