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    Book Now - not adding to cart

    Technical Help
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    • I
      irfan @Aman deep sharma last edited by

      @Aman-deep-sharma

      I did a fresh installation and setup. Download from link above, version 1.6.1.0 and its still same, the room not added to card when click Add to Cart.

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        Aman deep sharma Global Moderator last edited by

        Hi @Irfan,

        The issue you're facing hasn't occurred on our end, but we recommend trying the following steps, which might help resolve it:

        • Clear your browser’s Cache & Cookies.
        • Logout from the QloApps back office.
        • Login again and try creating the offline booking.

        Following these steps should potentially fix the issue. If the problem persists, feel free to reach out with any additional details or errors, and we'll continue to assist you.

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          irfan @Aman deep sharma last edited by

          @Aman-deep-sharma
          Hi, i did all you suggested but the issue still same. I even remove the installation and reinstall.
          Could it be my shared hosting? https://www.dumbapms.com/
          is there anyway i can share login in credential privately.
          Thanks

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            Aman deep sharma Global Moderator last edited by

            Hi @irfan,

            Please create a ticket at https://support.uvdesk.com/en/customer/create-ticket/ so our team can assist you accordingly.

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              irfan @Aman deep sharma last edited by

              @Aman-deep-sharma
              I have raised a ticket for this issue. Ticket #33826
              Hope can solve fast and can proceed to add paid modules.
              Thanks

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                Aman deep sharma Global Moderator last edited by

                Hi @Irfan,

                It seems that the provided ticket ID is incorrect. Could you please verify the ticket ID so we can proceed further?

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                  irfan @Aman deep sharma last edited by

                  @Aman-deep-sharma
                  HI
                  Sorry, i created ticket in UVdesk not WebKul.
                  The new ticket number: #572783

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                    mokes777 @irfan last edited by

                    @irfan please Am having same issue how where you able to solve yours please.. you can also email me on mokeclement@gmail.com.. please

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                      Aman deep sharma Global Moderator last edited by

                      Hi @mokes777 ,

                      Please create a ticket at https://support.uvdesk.com/en/customer/create-ticket/ so our team can assist you accordingly.

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                        mokes777 @Aman deep sharma last edited by

                        @Aman-deep-sharma thanks for your respone, i did already but the solution provided hasn't solve the challegeWhatsApp Image 2024-12-09 at 15.38.53.jpeg

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                          mokes777 last edited by

                          i can possibly provide login details by email. if the team need to check please

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                            Aman deep sharma Global Moderator last edited by Aman deep sharma

                            Hi @mokes777

                            Please share your login and FTP details through the same ticket, so our team can assist you accordingly.

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                              Aman deep sharma Global Moderator last edited by

                              To resolve issue on the "Book Now" page where rooms are not being added to the cart.

                              Use the following PR: Pr Link

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