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    • M

      Back-end: Booking Cart randomly adding a 'non-ordered cart'
      Bug Report • • Mimperio

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      Hi @Mimperio

      "I have deleted the non ordered cart, but then it is refusing to be deleted. I delete it and it shows that it is successfully deleted, but if I reload the cart, then it shows again, no matter what I do."

      To fix the above-mentioned issue. Kindly use the following pull request(PR).

      PR link : https://github.com/Qloapps/QloApps/pull/969/files

    • M

      Occupancy-based pricing
      Technical Help • • Mimperio

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      @Mimperio
      Yes, As QloApps is an open-source system. So you can definitely edit the code yourself as per your requirements but only for your personal use.

      However, as per our company policy, we do not allow the Reselling, whitelabeling, or any kind of rebranding of QloApps.

      Also, just to inform you that if you make custom changes to the code, any issues that arise on your system by custom changes, will not be covered under QloApps' free support.

    • M

      No checkout form, No Payment information
      Technical Help • • Mimperio

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      Hi @Mimperio,

      I am glad that the suggested steps helped you disable the catalog mode on your website.

      The catalog mode feature is used when you want to showcase your rooms and other essential information to your guests but you don't want to allow them to book the rooms on your website.

      The catalog mode allows you to turn your online hotel into a catalogue, by removing all booking options from your website.

    • L

      switching from http to https strange behavior
      Technical Help • • lbo

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      L

      @Mimperio

      As i am in France i use OVH as hosting provider , and a VPS

    • V

      Set Occupancy of rooms
      Technical Help • • vverbon

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      Hi,

      As per the hotel industry standards each room should have at least one adult member to it. So in QloApps also minimum 1 Adult is required for base occupancy of the room type.

      As per your requirement set the following occupancy Under the Occupancy section of a room type:

      Base adults = 1, (As per hotel standards, there should be a minimum of 1 adult as a base occupancy)

      Base children = 0

      Maximum adults = 2

      Maximum children = 2

      Maximum room occupancy = 2

      Take the reference from the screenshot: https://tinyurl.com/25fgmft2

      After saving the above occupancy configurations of room type, the room can have a maximum of 2 guest occupancies.

      So as per your requirement, you can assign the following combinations to the room in QloApps for a maximum 2 guest occupancies:
      2 Adults, 0 Children
      1 Adult, 1 Children

      Thank You

    • K

      display issue
      Technical Help • • kondo

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      @brian-belen

      Till QloApps version 1.6.0, the supported version of Apache is 2.2 and In the WampServer 3.3.5, the provided version of Apache is 2.4.

      We suggest you please use a WampServer version that has Apache version 2.2.

    • J

      Channel Manager fees in Marketplace ?
      Knowledge Base • • JareX

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      @Deeksha-Rana
      Many thanks, I made a ticket.

    • L

      Property Order->id_address_tax is empty
      Technical Help • • leokonwar

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      Hi @leokonwar

      We do not found this error in the latest version of QloApps v1.6.0. So please mention which version of QloApps you are using currently.

      Also, if there are any specific steps to reproduce this error, then please describe the steps also.

    • N

      LOGOUT AFTER SAVE SETTING
      Technical Help • • nazirul

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      Hi @nazirul

      This issue might be caused due to the use of a proxy server to host QloApps.

      By default, QloApps is configured to check for the IP address of the cookies which in your case was failing whenever IP was getting changed. This default configuration has been disabled for now.

      The configuration is located at:
      Administration > Preferences > Disable "Check the cookie's IP address" option

      Below is the attached screenshot for the same:
      Preferences-•-Ashish-Lal.png

      Thank you.

    • M

      Page editing
      General Discussion • page editing • • Mahlay

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      @rokib

      In the discussion thread, we have already explained the process that how to translate the different contents or texts on different positions and pages. You can go through the discussion to resolve this.

      However, if you have any other queries please describe. So that we can assist you better.

    • N

      Change domain name
      Technical Help • • nz-camper

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      @nz-camper It seems to be due to the old domain still being saved on the database. We request you to update it to the required domain.

      Please use the following guide to make the required changes to fix the domain issue on your server.

      Migration guide: https://qloapps.com/how-to-migrate-qloapps-to-a-new-server/#section-3

      Please make sure to make all the mentioned changes.

      We recommend you go through the full guide for detailed information.

    • N

      Multiple redundant servers
      Technical Help • • nz-camper

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      @nz-camper This setup should work fine. Just make sure the file changes are synced properly in all QloApps servers.

    • A

      Payment Gateway
      General Discussion • • amebu96

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      We are glad to inform you all that we have released the QloApps Housekeeping Addon.

      You can explore the demo of QloApps Housekeeping Addon and the user guide of QloApps Housekeeping Addon to learn about the functionality and configurations of the module.

      Please follow this link to purchase the QloApps housekeeping addon from our store: https://store.webkul.com/qloapps-housekeeping.html

    • D

      Housekeeping Checklist for employees
      Technical Help • • daisy

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      We are glad to inform everyone that we have released the QloApps Housekeeping Addon.

      You can explore the demo of QloApps Housekeeping Addon and the user guide of QloApps Housekeeping Addon to learn about the functionality and configurations of the module.

      Please follow this link to purchase the QloApps housekeeping addon from our store: https://store.webkul.com/qloapps-housekeeping.html

    • U

      HouseKeeping
      Knowledge Base • • unisport1

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      We are glad to inform everyone that we have released the QloApps Housekeeping Addon.

      You can also explore the demo of QloApps Housekeeping Addon and the user guide of QloApps Housekeeping Addon to learn about the functionality and configurations of the module.

      Please follow this link to purchase the QloApps housekeeping addon from our store: https://store.webkul.com/qloapps-housekeeping.html

    • D

      QloApps Housekeeping Module Released !
      Announcements • • Deeksha Rana

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      No one has replied

    • R

      Abandoned cart
      Technical Help • • rav1971

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      Hi @rav1971 ,

      We acknowledge this issue and this is on our roadmap. We will provide you with a patch for the solution of this issue.

    • R

      api auth error
      Technical Help • • rav1971

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      Hi @rav1971,

      To authenticate using the Authorization header, you need to encode your API key in base64 as user:password pair. In QloApps, user is your API key and password is empty.

      Please refer to https://devdocs.qloapps.com/webservice/basic-topics.html#authorization-header for using Authorization header in QloApps Api.

    • T

      How to change logo in Qloapps website
      General Discussion • • Tulsiram

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      Hi @Tulsiram

      To change the website logo you need to follow the steps below:

      Go to "Preferences Tab" > "Theme" Option http://tinyurl.com/24b9xttu From the logo section you change the logo(http://tinyurl.com/2yc4qgba ) (also other logos and icons for the website)

      Regarding, Pay at Hotel you need to purchase the QloApps Pay At Hotel Add-on and install it on your QloApps.

      You can use the link below to purchase the Add on:
      https://store.webkul.com/QloApps-Pay-at-Hotel.html

    • N

      How to enable SSL certificate and how to setup Email client?
      General Discussion • • namaste7

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      @namaste7 If your hosting provider does support SSL, make sure to activate it from Preferences > General page by clicking on the link to enable the SSL.

      Reference: https://webkul.chatwhizz.com/share/screenshot/65d47dcd1a4d0420fc55601a

      Only after enabling SSL you will be able to enable SSL on all pages.

      Reference: https://webkul.chatwhizz.com/share/screenshot/65d480d1095e2005793c0da9