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    • T

      Payment info descriptions.
      General Discussion • • timothymuvuti

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      @Ashish-lal Well noted. Thank you!

    • T

      Removing Banner
      Technical Help • • timothymuvuti

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      Hi @timothymuvuti,

      You can close the banner by clicking the cross icon in the top right corner for some time.

      If you’d like to permanently remove the banner from your dashboard, please create a ticket at https://support.uvdesk.com/en/customer/create-ticket/ so our experts can assist you further.

    • D

      Additional fees
      General Discussion • • djaber

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      Hi @djaber,

      Yes, it is possible.

      You can use QloApps Service Product feature to achieve this by following these simple steps:

      1) Create a "Admin fees" Service Product: Set this up as a separate service product in QloApps.

      2) Configure Auto Add to Cart: Change the service product settings so that it automatically adds to the cart when a user books a room.

      3) Select Price Display Options: Choose how you want the price to be displayed to your customers.

      4) Explore Additional Options: Feel free to adjust other settings as needed, and then save the service product.

      Refer to the screenshot

      You can also edit the price of added "Admin fees" before the final bill of the guest.

      Go to the order page.

      Select the order you want to edit.

      Click on the edit button, then select the services and adjust the price accordingly.

      Refer to the screenshot:

      Screenshot 1

      Screenshot 2

    • I

      Cash received after check in
      Technical Help • • irfan

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      Hi @irfan,

      Yes, it is possible.

      If you don’t see your payment method in the "Payment Method" field, you can simply write the name of the method, such as "Payment in Cash"

      Refer to the screenshots given below:

      Screenshot 1 Screenshot 2

      This ensures that your order pricing will always be accurate and up to date.

    • L

      New Hotel Permission cannot be added to existing profiles
      Technical Help • • leokonwar

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      Hi @Ananth,

      You don't have to find the query you just need to run the given SQL in your database to fix the issue. You can do this by your own or you can ask from you host provider to execute this query on your database.

      SQL query :

      INSERT INTO `prefix_htl_access` (`id_profile`, `id_hotel`, `access`) SELECT p.`id_profile`, h.`id` AS `id_hotel`, CASE WHEN p.`id_profile` = 1 THEN 1 ELSE 0 END AS `access` FROM `prefix_profile` p CROSS JOIN `prefix_htl_branch_info` h LEFT JOIN `prefix_htl_access` ha ON (p.`id_profile` = ha.`id_profile` AND h.`id` = ha.`id_hotel`) WHERE ha.`id_profile` IS NULL;

      But make sure to replace 'prefix' in the SQL query with your table prefix so that SQL query can run correctly. Whenever the QloApps installed you have to mention the Table prefix at the time of installation.

      To find your table prefix, follow these steps:

      Navigate to the "Advanced Parameters -> Configuration Information" Tab. Refer to the screenshot

      Obtain the table prefix from the Configuration Information page. Refer to the screenshot

      Once you've completed the above step, then merge the following PR: https://github.com/Qloapps/QloApps/pull/729

    • T

      Extra Services
      Technical Help • • Thanks4that

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      Hi @Thanks4that

      Currently, there isn’t an option to display extra services under the final total box on the order checkout page.

      If you’d like, please create a ticket at https://support.uvdesk.com/en/customer/create-ticket/ so our team can assist you further.

    • T

      Take a deposit with a booking
      Technical Help • • Thanks4that

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      @Aman-deep-sharma That's great, thank you every so much.

    • D

      QloApps 1.6.1 Released: Discover the Latest Enhancements!!!
      Announcements • qloapps version 1.6.1 released • • Deeksha Rana

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      No one has replied

    • D

      New profiles
      Technical Help • • djaber

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      @Aman-deep-sharma
      Ok thank you!

    • T

      Add text block or button to home page
      Technical Help • • Thanks4that

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      Hi @Thanks4that ,

      You can not directly add text block or a button to link to another page.

      However, you can use the Navigation Module to create links to other pages.

      Follow the steps given:

      In the admin panel, go to Module and services -> Manage Module

      Search for Navigation Block module screenshot

      Click on the configuration. Here you can Add or Edit the custom nvaigation links. screenshot

      After creating your custom navigation links, they will appear in the footer and menu bar of your website.

      Screenshot 1 Screesnhot 2

      Also, you can create ticket at https://support.uvdesk.com/en/customer/create-ticket/ so our team can assist you further with your problem.

    • J

      Hotel Reservation/System Book Now not showing for employee
      Technical Help • • javaspline

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      Hi @javaspline

      This is about hotel permissions for employees.

      Please check this forum link:
      New Hotel Permission Cannot Be Added to Existing Profiles.

      Follow the steps there, and it should help solve your issue.

      Let us know if it works!

    • T

      Change text on book room page
      Technical Help • • Thanks4that

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      Thank you for your help.

      I changed the text in hotel-reservation-theme>partials>booking-form.tpl but it had no effect. When I changed the text back to the default text and added a translation it worked.

    • T

      Setting Specific Date Range
      Technical Help • • Thanks4that

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      @ashishlal-ba452 Thats great,

      Thank you

    • C

      Create categories
      Technical Help • • Cristobal Colon

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      Hi @Cristobal-Colon

      By default, in QloApps, "Services" is the root (or parent) category.

      All other categories and subcategories need to be created under this parent category. Unfortunately, it is not possible to create additional root-level categories at the same level as "Services."

      However, you can create as many categories and subcategories as needed under "Services" to organize your offerings.

    • A

      Integration with Channex.io
      Technical Help • channel manager • • alvaro

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      Hello @Deeksha-Rana

      I pay $7 at Channex, it would be interesting to pay up to $15 since it is already integrated, is it not possible for more than 10 hotels?

    • A

      Channel Manager for multiple properties
      General Discussion • • abidingnikhil

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      Hi @abidingnikhil,

      The standard yearly subscription rate is 300 USD per month per property.

      However, if you purchase the QloApps channel manager for more than five properties, then the discounted price of the channel manager will be 250 USD per property per month.

    • J

      Product not showing on home page
      Technical Help • • javaspline

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      J

      @Deeksha-Rana Thanks a lot. Been searching it every where.

    • Q

      Dokku qloapps mysql database connection troubles
      Technical Help • • qwerty

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      @qwerty

      It seems like you're experiencing MySQL connectivity issues, and your MySQL server and Qloapps server are on different hosts. If you're having trouble connecting to the MySQL server from the Qloapps server, here's what you should do:

      1:- Check MySQL Connectivity: First, verify the connection to the MySQL server from the Qloapps server using the following command:

      telnet your_mysql_ip 3306

      If this works, proceed to the next step.

      2:- Attempt Manual MySQL Connection: Try connecting to the MySQL server manually by running:

      mysql -h your_mysql_ip -u your_mysql_user -p your_mysql_password

      If you're still facing issues, it would be helpful for troubleshooting if you could provide screenshots or additional details about the error you're encountering.

    • G

      Supported PHP version - 7.4 is unsupported
      General Discussion • • gregk

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      Seeing that PHP version 7.4 is unsupported prompts users to consider the importance of keeping software updated. It highlights the need for awareness about security vulnerabilities and performance improvements, encouraging developers to adopt newer versions for better functionality and to ensure compatibility with modern applications.

    • J

      No Calendar
      Technical Help • • jacobs

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      A

      Hi,

      We have found no such issue in the default QloApps 1.6.0.

      Generally, these types of issues occur when custom changes are made to the QloApps files. That’s why we assumed you might have modified the files.

      Hopefully, you have successfully reinstalled QloApps 1.6.0, and your issue has been resolved.