@homestay-lanka Hi Amen

Thank you for your response. I successfully added the map and learned something new in the process. I had never used F12 to debug the output before, but with its help, I was able to identify the issue. I recreated the key, and it worked. Although I have recreated the MAP key a few times before, I think I may have made some mistakes in the steps previously.

Hi @kominstein ,

Yes, Cloudflare provides a CDN service, which is why the website loads faster when using a Cloudflare domain compared to one without it.

To speed up the first domain, you can configure caching mechanisms on server to enhance website performance.

Additionally, you can ask your hosting provider to improve network latency for better load times.

@oliverjack

The issue is already addressed in the current thread.

Please check of your mail settings,
You might be using the default PHP mail to send emails which does not work properly in some scenarios.
We suggest you to please use SMTP method for sending emails.

To check and update Mail settings,
Log in to the QloApps back office > Advanced Parameters > E-mail tab.

In this tab you can use update SMTP server details to use SMTP instead of PHP mail for sending email.

After saving the details, you can try out to send a test email as well.

@litri123789

The issue might be occurring due to version compatibility with the new QloApps version.
Please create a ticket at https://support.uvdesk.com/en/customer/create-ticket/ so our team can check the issue you accordingly.

Hi @timothymuvuti,

You cannot directly make the Extra Services / Fees (tax excl) field editable.

But, you can use QloApps Service Product feature to achieve this by following these simple steps:

1) Create a Service Product Screenshot

2) Configure Auto Add to Cart: Change the service product settings so that it automatically adds to the cart when a user books a room.Screenshot

3) Select Price Display Options: Choose how you want the price to be displayed to your customers.

4) Explore Additional Options: Feel free to adjust other settings as needed, and then save the service product.

5) Attach the service product to room types for which you want it to apply.Screenshot

Also you can attach the service product to Room type from Room type page.Screenshot

Now create the Booking from Book Now page. Add the service product to the room type. If the service product is selected as "Auto add to cart" which i have mention in the 2 point you dont have to add it manually.Screenshot.

Service product will get automatically added to the cart.

You can also edit the service product price after creating the order from the order page Screenshot

To read more about the service product refer to the documentation link given

Documentation link

@Aman-deep-sharma

Noted with thanks
It may required when commercially launch the site.

Regards/

Hi @timothymuvuti,

Currently, Zambia localization pack is not available in QloApps but you can manually manage to create Loacalization pack for Zambia. Also, there can be more countries Localization pack which may be not available in QloApps .

But no need to worry you can create it by just following the steps given below:

Add a language for the country. Add currency for the country. Add taxes for the country.

However, Zambia is available in QloApps as a country shown in the Screenshot.

Kindly enable Zambia as the country so that you can use it as a country.

Refer to the following screenshots for guidance:

Screenshot 1 Screenshot 2

Hi @timothymuvuti,

Regarding your concern, we have confirmed that there is no separate localization pack available for Zambia.

However, Zambia is available in QloApps as a country shown in the Screenshot.

Kindly enable Zambia as the country so that you can use it as a country for your hotel.

Additionally, you will need to manually add the currency and language for Zambia.

Refer to the following screenshots for guidance:

Screenshot 1 Screenshot 2

@Ashish-lal Well noted. Thank you!

Hi @timothymuvuti,

You can close the banner by clicking the cross icon in the top right corner for some time.

If you’d like to permanently remove the banner from your dashboard, please create a ticket at https://support.uvdesk.com/en/customer/create-ticket/ so our experts can assist you further.

Hi @djaber,

Yes, it is possible.

You can use QloApps Service Product feature to achieve this by following these simple steps:

1) Create a "Admin fees" Service Product: Set this up as a separate service product in QloApps.

2) Configure Auto Add to Cart: Change the service product settings so that it automatically adds to the cart when a user books a room.

3) Select Price Display Options: Choose how you want the price to be displayed to your customers.

4) Explore Additional Options: Feel free to adjust other settings as needed, and then save the service product.

Refer to the screenshot

You can also edit the price of added "Admin fees" before the final bill of the guest.

Go to the order page.

Select the order you want to edit.

Click on the edit button, then select the services and adjust the price accordingly.

Refer to the screenshot:

Screenshot 1

Screenshot 2

Hi @irfan,

Yes, it is possible.

If you don’t see your payment method in the "Payment Method" field, you can simply write the name of the method, such as "Payment in Cash"

Refer to the screenshots given below:

Screenshot 1 Screenshot 2

This ensures that your order pricing will always be accurate and up to date.

Hi @Ananth,

You don't have to find the query you just need to run the given SQL in your database to fix the issue. You can do this by your own or you can ask from you host provider to execute this query on your database.

SQL query :

INSERT INTO `prefix_htl_access` (`id_profile`, `id_hotel`, `access`) SELECT p.`id_profile`, h.`id` AS `id_hotel`, CASE WHEN p.`id_profile` = 1 THEN 1 ELSE 0 END AS `access` FROM `prefix_profile` p CROSS JOIN `prefix_htl_branch_info` h LEFT JOIN `prefix_htl_access` ha ON (p.`id_profile` = ha.`id_profile` AND h.`id` = ha.`id_hotel`) WHERE ha.`id_profile` IS NULL;

But make sure to replace 'prefix' in the SQL query with your table prefix so that SQL query can run correctly. Whenever the QloApps installed you have to mention the Table prefix at the time of installation.

To find your table prefix, follow these steps:

Navigate to the "Advanced Parameters -> Configuration Information" Tab. Refer to the screenshot

Obtain the table prefix from the Configuration Information page. Refer to the screenshot

Once you've completed the above step, then merge the following PR: https://github.com/Qloapps/QloApps/pull/729

Hi @Thanks4that

Currently, there isn’t an option to display extra services under the final total box on the order checkout page.

If you’d like, please create a ticket at https://support.uvdesk.com/en/customer/create-ticket/ so our team can assist you further.

@Aman-deep-sharma That's great, thank you every so much.

@Aman-deep-sharma
Ok thank you!

Hi @Thanks4that ,

You can not directly add text block or a button to link to another page.

However, you can use the Navigation Module to create links to other pages.

Follow the steps given:

In the admin panel, go to Module and services -> Manage Module

Search for Navigation Block module screenshot

Click on the configuration. Here you can Add or Edit the custom nvaigation links. screenshot

After creating your custom navigation links, they will appear in the footer and menu bar of your website.

Screenshot 1 Screesnhot 2

Also, you can create ticket at https://support.uvdesk.com/en/customer/create-ticket/ so our team can assist you further with your problem.

Hi @javaspline

This is about hotel permissions for employees.

Please check this forum link:
New Hotel Permission Cannot Be Added to Existing Profiles.

Follow the steps there, and it should help solve your issue.

Let us know if it works!

Thank you for your help.

I changed the text in hotel-reservation-theme>partials>booking-form.tpl but it had no effect. When I changed the text back to the default text and added a translation it worked.