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    • C

      Book Now Button and Cart Disappeared
      Technical Help • booking • • Chris L

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      A

      Hi @Atardecer,

      Thank you for the update. I’m glad to hear the issue has been resolved!

      We will update you shortly regarding your concern about not receiving the password reset email.

    • A

      Changing Language for "Our Rooms" and "What our Guests Say?"
      Technical Help • • Atardecer

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      A

      Hi @Atardecer ,

      Regarding your query – “Edit the text for 'Our Rooms'”:

      Go to Admin Panel → Modules and Services → Manage Modules

      🔗 Reference Screenshot

      Search for “hotelroom” in the module list.

      Click on Configure for the Hotel Room module.
      🔗 Reference Screenshot

      Edit the “Hotel Room Block Title” text.

      Select the desired language, then click on the Save button.

      Regarding your query – “Edit the text for 'What our Customers Say?'”:

      Go to Admin Panel → Modules and Services → Manage Modules
      🔗 Reference Screenshot

      Search for “testimonial” in the module list.

      Click on Configure for the Testimonial module.

      Edit the “Testimonial Block Title” text.

      Select the desired language, then click on the Save button.

      After following these steps, your changes will be reflected on the website.

    • T

      Access denied at AdminDashboard
      Technical Help • • thiranuwat

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      A

      Hi @thiranuwat,

      Regarding your query — "new user logs into the Dashboard but cannot see any menu",

      This issue may be occurring because the required permissions (such as View) have not been set for the profile associated with the user.

      Please recheck all the permissions assigned to the profile, especially the menu access. Also, ensure that the user is correctly assigned to that profile.

      Here’s a reference screenshot :
      https://webkul.chatwhizz.com/share/screenshot/6823203727c29f37d0054fd2

    • A

      New Version not showing while using One click upgrade module?
      Technical Help • upgrade update updating version release • • abbasi

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      A

      Hi @abbasi

      Yes it is live and you can use the QloApps 1-Click Upgrade module to upgrade you QloApps to its latest version.

      Important Note: If you have made any custom modifications to your codebase, please ensure you create a backup before upgrading. After the upgrade process, all custom changes will be overwritten and you will need to reimplement them again.

    • T

      Back office logging me out
      Bug Report • • ttt222

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      A

      Hi @ttt222,

      Follow these steps to resolve your issue:

      Go to the Admin Panel.

      Navigate to Administration → Preferences.

      📌 Reference Screenshot: Click Here

      Under General , disable the "Check the cookie's IP address" option.
    • A

      QloApps Hourly Booking Module
      Announcements • hourly booking reservations qloapps hourly rental short booking • • Aman deep sharma

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      No one has replied

    • P

      Qloapps without external network access
      General Discussion • • paoloiarris

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      A

      Yes, it is possible to install QloApps without access to the external network with the default language set to English.

      However, if you want to install it in a language other than English, you must first complete the installation in English. After installation, you need to import the desired Localization from the Localization tab. During this process, an internet connection is required.

      Reference: https://webkul.chatwhizz.com/share/screenshot/67de42ed9e8c451099caa25d

      Once the localization is imported, you can use QloApps without an internet connection.

    • J

      User guide
      General Discussion • • jperalta

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      Hi @jperalta,

      The user guide cannot be downloaded, but you can access it online as it is publicly available for everyone.

      If you would like to contribute to the documentation, you can click on the link provided in the user guide.

      Refer to the image below:
      screenshot_1740665303390.png

    • B

      Front Desk addon module do not show operations today like in regular dashboard
      Technical Help • • bernie

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      A

      Hi @bernie,

      Please refer to the image given below:
      screenshot_1740664566490.png

      The operations statistics, such as arrival and departure data along with guest names and room numbers, are displayed under "Operations Today."

      If you were referring to something else, please provide more details.

    • C

      Configuration missing in the Edit option of Manage Room Type
      Technical Help • • clicker

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      Hi @clicker,

      In QloApps 1.6.1.0, the "Configuration" setting has been renamed to "Rooms" for better clarity and usability.

    • K

      How to edit the front end to fit in with my current website
      General Discussion • edit front end fit current • • Kevin

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      S

      I was looking for the same thread.

    • C

      Payment Option is not visible after installing payment gateway module
      Technical Help • • chiragsoni2401

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      S

      PayPal requires a public URL and an SSL-enabled domain to function properly. Since you are currently working on localhost, PayPal will not work in this environment.

      Please try using it on a public domain with SSL (HTTPS) enabled for proper functionality.

      Regarding the custom Razorpay module not showing as a payment option after checkout

      the payment options on the checkout page in the front end are displayed using the displayPayment hook in QloApps.

      To understand how this works, you can:

      Check Hooks usage in QloApps developer docs – Visit QloApps Hooks Documentation for details on how hooks function. Review Existing Payment Gateways – Look into the code of already provided payment modules like PayPal or Bank Wire to see how they implement the displayPayment hook.
    • C

      While click invoice tab.php error
      Technical Help • • csugesh

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      Hi @csugesh,

      To resolve this issue, please refer to the following PR: PR Link.

    • M

      Marketplace - available rooms
      Bug Report • • Mar

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      A

      Hi @Mar,

      We would like to inform you that the module version you are using may not be fully compatible with QloApps 1.6.1.

      To resolve this issue, please download the latest version of the Marketplace module from your Webkul store account and install it directly on your QloApps setup. This should automatically fix the issue.

      Let us know if you need further assistance.

    • C

      QloApps Data Cleaner is missing in 1.6.1
      Technical Help • • clicker

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      Hi @clicker,

      Please try searching again using "Cleaner" or "QloApps Data Cleaner" in the modules catalog page, ensuring there are no extra spaces in the search input.

      If the issue persists, please create a ticket at UVdesk Support so our team can assist you accordingly.

      Thanks!

    • I

      Add Customer with Log-In
      General Discussion • • irfan

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      1004
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      A

      Hi @Irfan,

      Currently, it is not possible to create a customer without an email and password during booking.

      You will either need to select an existing customer or create a new one with the details.

    • I

      Book Now - not adding to cart
      Technical Help • • irfan

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      A

      To resolve issue on the "Book Now" page where rooms are not being added to the cart.

      Use the following PR: Pr Link

    • M

      CART SHOWING ZERO AFTER SELECTING ADD TO CART
      Bug Report • • mokes777

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      A

      Hi @mokes777 ,

      Please create a ticket at https://support.uvdesk.com/en/customer/create-ticket/ so our team can assist you accordingly.

    • M

      google map issue
      Technical Help • google map issue • • mersiuse

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      2428
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      H

      @homestay-lanka Hi Amen

      Thank you for your response. I successfully added the map and learned something new in the process. I had never used F12 to debug the output before, but with its help, I was able to identify the issue. I recreated the key, and it worked. Although I have recreated the MAP key a few times before, I think I may have made some mistakes in the steps previously.

    • K

      index.php loading time
      Technical Help • • kominstein

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      Hi @kominstein ,

      Yes, Cloudflare provides a CDN service, which is why the website loads faster when using a Cloudflare domain compared to one without it.

      To speed up the first domain, you can configure caching mechanisms on server to enhance website performance.

      Additionally, you can ask your hosting provider to improve network latency for better load times.