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    • B

      Front Desk addon module do not show operations today like in regular dashboard
      Technical Help • • bernie

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      Hi @bernie,

      Please refer to the image given below:
      screenshot_1740664566490.png

      The operations statistics, such as arrival and departure data along with guest names and room numbers, are displayed under "Operations Today."

      If you were referring to something else, please provide more details.

    • C

      Configuration missing in the Edit option of Manage Room Type
      Technical Help • • clicker

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      Hi @clicker,

      In QloApps 1.6.1.0, the "Configuration" setting has been renamed to "Rooms" for better clarity and usability.

    • K

      How to edit the front end to fit in with my current website
      General Discussion • edit front end fit current • • Kevin

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      I was looking for the same thread.

    • C

      Payment Option is not visible after installing payment gateway module
      Technical Help • • chiragsoni2401

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      PayPal requires a public URL and an SSL-enabled domain to function properly. Since you are currently working on localhost, PayPal will not work in this environment.

      Please try using it on a public domain with SSL (HTTPS) enabled for proper functionality.

      Regarding the custom Razorpay module not showing as a payment option after checkout

      the payment options on the checkout page in the front end are displayed using the displayPayment hook in QloApps.

      To understand how this works, you can:

      Check Hooks usage in QloApps developer docs – Visit QloApps Hooks Documentation for details on how hooks function. Review Existing Payment Gateways – Look into the code of already provided payment modules like PayPal or Bank Wire to see how they implement the displayPayment hook.
    • C

      While click invoice tab.php error
      Technical Help • • csugesh

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      Hi @csugesh,

      To resolve this issue, please refer to the following PR: PR Link.

    • M

      Marketplace - available rooms
      Bug Report • • Mar

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      Hi @Mar,

      We would like to inform you that the module version you are using may not be fully compatible with QloApps 1.6.1.

      To resolve this issue, please download the latest version of the Marketplace module from your Webkul store account and install it directly on your QloApps setup. This should automatically fix the issue.

      Let us know if you need further assistance.

    • C

      QloApps Data Cleaner is missing in 1.6.1
      Technical Help • • clicker

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      Hi @clicker,

      Please try searching again using "Cleaner" or "QloApps Data Cleaner" in the modules catalog page, ensuring there are no extra spaces in the search input.

      If the issue persists, please create a ticket at UVdesk Support so our team can assist you accordingly.

      Thanks!

    • I

      Add Customer with Log-In
      General Discussion • • irfan

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      Hi @Irfan,

      Currently, it is not possible to create a customer without an email and password during booking.

      You will either need to select an existing customer or create a new one with the details.

    • I

      Book Now - not adding to cart
      Technical Help • • irfan

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      To resolve issue on the "Book Now" page where rooms are not being added to the cart.

      Use the following PR: Pr Link

    • M

      CART SHOWING ZERO AFTER SELECTING ADD TO CART
      Bug Report • • mokes777

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      Hi @mokes777 ,

      Please create a ticket at https://support.uvdesk.com/en/customer/create-ticket/ so our team can assist you accordingly.

    • M

      google map issue
      Technical Help • google map issue • • mersiuse

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      @homestay-lanka Hi Amen

      Thank you for your response. I successfully added the map and learned something new in the process. I had never used F12 to debug the output before, but with its help, I was able to identify the issue. I recreated the key, and it worked. Although I have recreated the MAP key a few times before, I think I may have made some mistakes in the steps previously.

    • K

      index.php loading time
      Technical Help • • kominstein

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      Hi @kominstein ,

      Yes, Cloudflare provides a CDN service, which is why the website loads faster when using a Cloudflare domain compared to one without it.

      To speed up the first domain, you can configure caching mechanisms on server to enhance website performance.

      Additionally, you can ask your hosting provider to improve network latency for better load times.

    • L

      Error to try send email
      General Discussion • • Lnopy14

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      @oliverjack

      The issue is already addressed in the current thread.

      Please check of your mail settings,
      You might be using the default PHP mail to send emails which does not work properly in some scenarios.
      We suggest you to please use SMTP method for sending emails.

      To check and update Mail settings,
      Log in to the QloApps back office > Advanced Parameters > E-mail tab.

      In this tab you can use update SMTP server details to use SMTP instead of PHP mail for sending email.

      After saving the details, you can try out to send a test email as well.

    • L

      The QloApps Front Desk System module does not work.
      Technical Help • • litri123789

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      @litri123789

      The issue might be occurring due to version compatibility with the new QloApps version.
      Please create a ticket at https://support.uvdesk.com/en/customer/create-ticket/ so our team can check the issue you accordingly.

    • T

      How to make Extra service field editable in Cart Details.
      Technical Help • • timothymuvuti

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      Hi @timothymuvuti,

      You cannot directly make the Extra Services / Fees (tax excl) field editable.

      But, you can use QloApps Service Product feature to achieve this by following these simple steps:

      1) Create a Service Product Screenshot

      2) Configure Auto Add to Cart: Change the service product settings so that it automatically adds to the cart when a user books a room.Screenshot

      3) Select Price Display Options: Choose how you want the price to be displayed to your customers.

      4) Explore Additional Options: Feel free to adjust other settings as needed, and then save the service product.

      5) Attach the service product to room types for which you want it to apply.Screenshot

      Also you can attach the service product to Room type from Room type page.Screenshot

      Now create the Booking from Book Now page. Add the service product to the room type. If the service product is selected as "Auto add to cart" which i have mention in the 2 point you dont have to add it manually.Screenshot.

      Service product will get automatically added to the cart.

      You can also edit the service product price after creating the order from the order page Screenshot

      To read more about the service product refer to the documentation link given

      Documentation link
    • R

      unable to see images preview
      Technical Help • unable images preview • • Rahul

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      @Aman-deep-sharma

      Noted with thanks
      It may required when commercially launch the site.

      Regards/

    • T

      Can you please add Zambia to hotel country list and localization tab.
      Technical Help • • timothymuvuti

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      Hi @timothymuvuti,

      Currently, Zambia localization pack is not available in QloApps but you can manually manage to create Loacalization pack for Zambia. Also, there can be more countries Localization pack which may be not available in QloApps .

      But no need to worry you can create it by just following the steps given below:

      Add a language for the country. Add currency for the country. Add taxes for the country.

      However, Zambia is available in QloApps as a country shown in the Screenshot.

      Kindly enable Zambia as the country so that you can use it as a country.

      Refer to the following screenshots for guidance:

      Screenshot 1 Screenshot 2
    • T

      Country Localization
      Technical Help • • timothymuvuti

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      Hi @timothymuvuti,

      Regarding your concern, we have confirmed that there is no separate localization pack available for Zambia.

      However, Zambia is available in QloApps as a country shown in the Screenshot.

      Kindly enable Zambia as the country so that you can use it as a country for your hotel.

      Additionally, you will need to manually add the currency and language for Zambia.

      Refer to the following screenshots for guidance:

      Screenshot 1 Screenshot 2
    • T

      Payment info descriptions.
      General Discussion • • timothymuvuti

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      @Ashish-lal Well noted. Thank you!

    • T

      Removing Banner
      Technical Help • • timothymuvuti

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      538
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      Hi @timothymuvuti,

      You can close the banner by clicking the cross icon in the top right corner for some time.

      If you’d like to permanently remove the banner from your dashboard, please create a ticket at https://support.uvdesk.com/en/customer/create-ticket/ so our experts can assist you further.