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    google map issue

    Technical Help
    google map issue
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    • M
      mersiuse last edited by

      during adding new hotel, there is no google map section to locate the Hotel location

      0_1549631861462_2019-02-08-164516_1853x1015_scrot.png

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      • Faiz
        Faiz last edited by

        Hi,
        To enable google maps on your QloApps website you will need to first enable google maps in Hotel Reservation Tab--> Settings--> General Settings

        When you scroll down on this page you will find the google maps settings
        0_1549638326377_Screenshot.png Once you put in the details and enable the Google Maps you will be able to choose the location while creating Hotel.
        0_1549638580607_Manage Hotel Edit • Hotel California.png

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        • H
          homestay-lanka last edited by homestay-lanka

          Hi I know this is quiet old forum but if you see this could you please explain why I see just a input box as screenshot below where you select the Map location . I have setup the valid Map API key and added to the settings .ac58b940-1833-4dcc-9579-447cea78e823-image.png

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          • A
            Aman deep sharma Global Moderator @homestay-lanka last edited by

            Hi @homestay-lanka ,

            The error you're encountering may be due to the Google Maps JavaScript API not being enabled for your API key, or your billing account may not be set up correctly with Google Cloud.

            For detailed instructions on how to set up the API key correctly, refer to the guide: How to Get Google API Key

            Once you’ve configured your API key properly, if the issue still persists, you can use the browser’s Developer Tools to identify the exact problem.

            When your API key is valid and set up correctly:

            • The map will look like the given Screesnshot
            • You should not see any errors in the developer console related to the API key
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            • H
              homestay-lanka last edited by

              Hi Aman

              Thank you for your reply. I followed the link to obtain a Google API key and created the API. I also added a bank card for the billing account and regenerated the API key. However, I'm still not able to display the map. Additionally, I have own another website that uses the Google Maps API, so I tried using that key in the QLO app, but I'm still not getting the map to load. I'm unsure about what I might be doing wrong.

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              • A
                Aman deep sharma Global Moderator last edited by

                Hi @homestay-lanka ,

                To help us debug the issue you're experiencing, could you please share a screenshot of the error you're seeing? This will help us determine if the problem is related to QloApps or the Google Maps API key.

                Here’s how you can capture and share the error:

                1. Open Developer Tools in Google Chrome by pressing F12.
                2. Clear the console by pressing Ctrl + L.
                3. Reload the page. Any errors related to the issue will be displayed in the console.

                You can refer to the following screenshots for guidance:

                • Screenshot 1

                • Screenshot 2

                Once you've captured the error, kindly share the screenshot with us.

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