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    Old version of website still showing

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      freedomoclock last edited by

      Hi there. I have no idea about coding and I am basically winging this.
      I installed qloapp version in the same directory as my previous website files. I have setup qloapp, but when I click on the shop button it still shows my old previous website.

      I'm really not familiar with the terminology etc. Learning as I go.
      Thanks

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        akr Global Moderator @freedomoclock last edited by

        @freedomoclock I can not tell you the exact reason for this problem but it looks like some server related configuration issue or .htaccess file issue.
        Firstly, I recommend you to please contact your hosting provider regarding this.

        If issue still persists then I recommend you to install QloApps in a new directory outside of any previous QloApps installation directories.
        For eg: If your old installation was located at: .../dir/QloApps_Old, I recommend using a new directory for example: ../dir1/QloApps_New.

        After this, If issue remains unresolved please raise a ticket at https://support.uvdesk.com/en/customer/create-ticket/ and provide your FTP details and admin login credentials so that we can check it on your server.

        Thanks

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