QloApps Forums
    • Register
    • Login
    • Search
    • Categories
    • Recent
    • Tags
    • Popular

    Installation problem...

    Bug Report
    installation problem
    4
    4
    1324
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • W
      webhostinghotel last edited by

      When I try to install the script, I get to 42% of db table installation and it stops:

      Create settings.inc file
      Create database tables
      Create default shop and languages
      Populate database tables
      An error occurred during installation...
      You can use the links on the left column to go back to the previous steps, or restart the installation process by clicking here.

      I am used to work with Prestashop and have several installations of both 1.6.1.x and 1.7.5 without any problems.

      So why can't I install this?

      1 Reply Last reply Reply Quote 0
      • Faiz
        Faiz last edited by

        Hello @webhostinghotel
        We have never encountered such an issue on our side. This can also be a server specific issue.
        So will have to check the issue and for that, we will need your FTP details and URL on which you are trying to install QloApps.
        Please raise a ticket and share the details here: https://webkul.uvdesk.com/en/customer/create-ticket/

        1 Reply Last reply Reply Quote 0
        • L
          LaFora last edited by LaFora

          I am getting the same error during installation. Do you know what the solution was to this problem?

          1 Reply Last reply Reply Quote 0
          • S
            shreesh Global Moderator last edited by

            @lafora

            This issue might occur because of server request timeout.

            Please make sure your server is configured with the recomended setting for QloApps : https://qloapps.com/install-qloapps/#section-8
            Make sure to set server max_execution_time to 500.

            If the issue still persist, do let us know.

            1 Reply Last reply Reply Quote 0
            • First post
              Last post