Hi @druhireland

This issue might occur due to the web server timeout. Please ask your service provider to set the webserver timeout to 300

Also, I would request you to check if the installation requirements are correctly fulfilled.

Please visit the below link for QloApps installation requirements:
https://devdocs.qloapps.com/introduction/requirements.html

Hi @kagerob,

1. At the moment other than one slight change that I have city appearing twice in the contact page I'm unable to continue unhindered

We are not clear about the issue you encounter.
Kindly share us the screenshot so our team can identify the issue.

2. How do I amend the URL's so that they're friendlier and I will bind an SSL so not worried about the 8080 part but would like a url as such hotel.com/rooms instead of hotel.com/hotel/#hotelrooomsblock

In QloApps, friendly URLs are enabled by default and function seamlessly across the website. However, the URL structure "hotel.com/hotel/#hotelrooomsblock" specifically indicates a particular section within the home page which is the web standard to redirect to a section on a page.

Currently there is not option to rewrite hotel.com/hotel/#hotelroomsblock" to "hotel.com/rooms" in QloApps. You may need to contact your technical service provider to resolve this issue.

In QloApps admin can rewrite the pages URLs from the Seo&Url tab such as link to products, link to CMS page, link to modules etc.
Kindly refer to the screenshots
- https://webkul.chatwhizz.com/share/screenshot/65c387067464850584885c23
- https://webkul.chatwhizz.com/share/screenshot/65c3873d7464850584885cc8

3. How do I edit the Contact Us to remove the Our Hotels Section, remove the drop down on the subject of thecontact form so it's a guest input and also edit the Legal Notice section

i) Reagrding changing Contact Us page

There is no option to directly edit the Contact Us page. However, if you wish to make changes, you'll need to manually modify the code. You can change the content and functioning by changing the files given below :

themes -> hotel-reservation-themes -> contact-form.tpl controllers -> front -> ContactController.php

ii)To edit Legal Notice page follow the steps given below :

Open the back office of your website Navigate to the "Preferences -> CMS" tab Here, you can locate and edit the Desired CMS page(Legal Notice) by edit option .

Kindly refer to the screenshots :
https://webkul.chatwhizz.com/share/screenshot/65c24b6f1a4d0420fc3e638e

https://webkul.chatwhizz.com/share/screenshot/65c384187464850584885346

The links to leagal notice and other pages in the footer and navigation section are configured from the Navigation Block module (http://tinyurl.com/2bmk38rl ).
You can configure all links in these section from Navigation link module settings (https://webkul.chatwhizz.com/share/screenshot/65c382ea1a4d0420fc409367 ).

Hi @michi

The feature for Price per Person day is currently not available in QloApps but we have already added it to our roadmap for the next major release.

We will surely update you once our next major release is out.

Thank you for share with us.

Hi @travelwo,

If you have completed the email setup in QloApps and you remember the email ID that you have used, then you can click on forgot password to reset your password (http://tinyurl.com/yqla3ln9 ).

You will receive an email through which you can set a new password for your account.

In case you are unable to reset your password, then we request you to create a ticket and share your server details, website URL, and Database details on the ticket only. Our team will help you further accordingly on the ticket.

You can create a new ticket from here: https://webkul.uvdesk.com/en/customer/create-ticket/

it will help me also

Hi @crogonint ,

Yes, you can use QloApps for your motel and with QloApps Channel Manager you can connect with world's most popular OTA such as Expedia, AirBnb and many more.

You can check our QloApps Channel Manager from here: https://qloapps.com/channel-manager/

We also offer 15-day free trial period with our QloApps Channel Manager. In this free trial, you can explore all the features and functionalities of the channel manager beforehand.

We provide FREE consultation and FREE setup for channel managers.

If you have any specific requirements, you can create a ticket here: https://webkul.uvdesk.com/en/customer/create-ticket/

Hi @rmorris,

QloApps by default supports MySQL version 5.1 to 5.7 for the database.

We suggest you connect with your service provider and tell them to install compatible MySQL on your server to install QloApps. This will definitely resolve your issue.

Hi, @kaziel ,

We have checked this at our end but found no issue in translations.
If there are any specific steps to reproduce the issue then please mention the steps. Otherwise, We have to check this issue on your server and for that, we request to kindly create a ticket and share your Admin URL, Admin credentials and FTP details with us.

You can create a ticket from here: https://webkul.uvdesk.com/en/customer/create-ticket/

@jamessou13

The SumUp checkout require payment scope which is restricted from SumUp end by default, Please check SumUp Documentation.
Please contact SumUp support to enable payment scope for your account.

If you are still unable to accept payment after enabling payment scope.
Please raise a ticket at https://webkul.uvdesk.com/en/customer/create-ticket/
And on the ticket please share your QloApps Credentials and FTP details so that we can look into the issue.

@daicie

We cannot confirm the exact issue but in your current code snippet we found the following errors

$appContent is not defined anywhere in the hook. qloAngular_calendar.tpl template is called multiple times which is not required, also the variable $calendarContent is not used anywhere. // The following code is not required as $this->display() function fetches and returns the passed template by default. $calendarContent = $this->context->smarty->fetch($this->local_path . 'views/templates/hook/qloAngular_calendar.tpl');

Please enable debug mode which will help in further debugging the issue
https://devdocs.qloapps.com/introduction/configuration.html#debug-mode-error-reporting

Hi @KemarArt ,
Yes, the QloApps is an independent platform like WordPress and OpenCart.
QloApps offers addons and themes that you can install on the top of default QloApps. You can check all our addons and themes from the following links:

QloApps Addons: https://store.webkul.com/Qloapps.html
QloApps Themes: https://store.webkul.com/catalogsearch/result/?cat=159&q=themes

If you have any further queries, Kindly raise a ticket here: https://webkul.uvdesk.com/en/customer/create-ticket/

We assume that QloApps is already installed, and you are in the process of migrating QloApps to a new URL or domain. Here are the steps to update the URL:

Access the QloApps back office directly from the new URL. Navigate to Preferences -> SEO tab. In the SEO page, locate the "Set Shop Url" section. Update the website domain and Base URL. You can refer to this screenshot for visual guidance. Once you've updated the URL, check the front end to ensure it works correctly on the new URL.

If you encounter issues changing the URL through the back office, you may need to update the database directly. Follow these steps:

Access the PREFIX_shop_url table in the database. Update both the "domain" and "domain_ssl" fields with your new website domain. Update the "physical_uri" field with the base path to your QloApps directory. You can refer to this screenshot for clarification.

After updating the database table, QloApps should work with the new URL. We recommend updating the domain from the SEO tab as well. This will update configurations and .htaccess files to align with the new URL.

If you have any further questions or encounter issues during this process, feel free to seek additional assistance.

Hi @vacs03 ,

Kindly extract all the content of the zip and paste it into the "public_html" folder. After that when you hit your public URL you can you will automatically be redirected to the installation page.

Or, you can create a subfolder in "public_html" and paste the content of the Zip in it. Then your URL will be https://domain.com/foldername/

I hope this helps.

Thanks

Hi @Denzel-0,

In default QloApps, you can display the hotel location on Google Maps but the price and image slider of the hotel will not be displayed on the map. To discuss your requirement further in detail, I request you to kindly create a ticket from here: https://webkul.uvdesk.com/en/customer/create-ticket/

Hi @rmorrisfj,

QloApps supports MariaDB version 10.6.14.

The problem you're encountering is a result of an external Softaculous script running before the installation of QloApps on their system. It's important to note that this error is not originating from QloApps itself.
To address and resolve this issue, we recommend reaching out to the Softaculous support team.

Hi @Abram ,

QloApps supports MariaDB version 10.6.14.

The problem you're encountering is a result of an external Softaculous script running before the installation of QloApps on their system. It's important to note that this error is not originating from QloApps itself.
To address and resolve this issue, we recommend reaching out to the Softaculous support team.

Hi @Johnny,

Thank you for raising this issue, Our dedicated team is looking into it and we will update you once the issue is resolved.

Regards,
QloApps Team

@Dae

We have resolved this issue on github.

Please make the changes done in the following PR, To resolve the issue on your QloApps,
https://github.com/webkul/hotelcommerce/pull/868

@Denzel

In the current Tour and Packages module, the tours can be filtered base on duration, price, themes, and activities.
If you have any specific requirements that you want to be customized, please raise a ticket so that we can discuss it further: https://webkul.uvdesk.com/en/customer/create-ticket/

Also please check the workflow of Tour and Packages module from this blog : https://qloapps.com/qloapps-tours-and-packages/

All email in QloApps can be customized using the translation page in QloApps back office
Here is the detailed guide that can help you: https://qloapps.com/managing-translations-in-qloapps/