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    • M
      Mahlay last edited by

      Keep receiving this error " The WAPGW fails to connect to the remote server" each time i click on save. And currently the English version of my website is no more working. Please help out

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      • Faiz
        Faiz last edited by

        Please share the screenshot of the error

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        • M
          Mahlay last edited by

          Finding it difficult to upload pictures. All im getting was "(![alt text](image url)".
          Seem the error has been rectified . But the translation am making was not updating on my landing page. I tried changing "HOTEL LOCATION" to "Standort der Unterkunft", i saved and receive "successful update" message, i head to view my landing page but nothing is updating. Please what should i do?

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          • Faiz
            Faiz last edited by

            We will need to check the issue on your server. So please raise a ticket and share your FTP details and Admin URL & Credentials at https://webkul.uvdesk.com/en/customer/create-ticket/

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            • M
              Mahlay @Faiz last edited by

              @Faiz I sent a mail base on your instructions. And I received a response some days after. While responding to my mail, I was informed to use the module feature in the translation instead of the front I'm using earlier but still not working. I resent a complaint email but not getting a response. Please help rectify. Ticket ID is #118130
              Thanks

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              • S
                Sumit Global Moderator last edited by Sumit

                @Mahlay

                Ok, Please replace the below files on your server.
                Please make sure no changes are done on the below files on your server. Because after replacing the files changes on those files will be lost.

                After that please clear the cache from Advance parameters -> performance Tab. Please visit https://prnt.sc/oi9jlv for more details.

                • hotelcommerce/modules/wkhotelfiltersearchblock/views/templates/hook/htlfiltersearchblock.tpl
                • hotelcommerce/modules/wkroomsearchblock/views/templates/hook/roomSearchWrapper.tpl
                • hotelcommerce/themes/hotel-reservation-theme/product.tpl

                After it translate the texts from Localization->Translations tab.
                I request you to please reply on the ticket for further discussion.

                Thanks

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                • M
                  Mahlay last edited by

                  You have to copy this file and paste (delete the older one) it on the below path on your QloApps folder ? I cant get how to get this done please. Where is the QLoApps folder?

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                  • S
                    Sumit Global Moderator last edited by

                    @Mahlay

                    QloApps folder means which you have downloaded and installed on your server.
                    Maybe you have changed the folder name (like StayEasy) before installation.
                    Basically, QloApps folder means the folder structure of your launched hotel booking website by QloApps.

                    We are referring to the paths of the files to replace in the folder which you have installed on your server.

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                    • M
                      Mahlay last edited by

                      Ok thanks for your support. It really helps. Can you guide on how to translate the footer section?

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                      • S
                        Sumit Global Moderator last edited by

                        Footer section is created from different modules. So you have to translate those modules from Localization->Translations by Installed Modules Translations option. Please visit https://prnt.sc/oj93h2 for more details.

                        Please visit our translations guide https://qloapps.com/managing-translations-in-qloapps/ for more details.

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                        • M
                          Mahlay last edited by

                          Thanks but doesn't work.... I tried translation LANGUAGE, ABOUT and other content in the footer but couldn't find them. please provide alternatives

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                          • S
                            Sumit Global Moderator last edited by

                            Can you send us screenshots with all the texts with you can't translate?
                            So that we can tell you exatct solution at once.

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                            • M
                              Mahlay last edited by

                              oter pages.PNG paymentpage.PNG oter pages.PNG about page.PNG

                              I have lots of translation to make but this are parts of them. Please give a guide

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                              • S
                                Sumit Global Moderator last edited by

                                • Select the installed modules translations options https://prnt.sc/okdwhg
                                • About text will be translated from WKFOOTERABOUTBLOCK module https://prnt.sc/okdm1x
                                • Language text will be translated from blocklanguages module https://prnt.sc/oke8lm
                                • Filters block texts will HOTEL-RESERVATION-THEME - HTLFILTERBLOCK https://prnt.sc/okeusd  https://prnt.sc/oke7qg
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                                • M
                                  Mahlay last edited by

                                  Thanks for your feedback. Though kinda late but very useful. Can you guide on how to translate the WI-FI, Romservice and others in the previous attached image

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                                  • S
                                    Sumit Global Moderator last edited by

                                    All the features are created from Catalog->Features tab. You have to visit the tab and translate the feature by Editing it or while creating the feature https://prnt.sc/ol1aqz .

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                                    • M
                                      mohit58 last edited by

                                      Can we use pa

                                      <a href="http://www.magicinepharma.com/product/ritocom-lopinavir-ritonavir/">ritocom tablet</a>

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                                      • Faiz
                                        Faiz last edited by

                                        Hello @mohit58
                                        Can you please share more details?

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                                        • Y
                                          yadav2brand @Faiz last edited by

                                          Can you guide on how to translate the footer section?

                                          Faiz 1 Reply Last reply Reply Quote 0
                                          • Faiz
                                            Faiz @yadav2brand last edited by

                                            @yadav2brand please take the help of this guide: https://qloapps.com/managing-translations-in-qloapps/

                                            In case you face any issue please feel free to post.

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