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      elearning last edited by

      I'm having an issue with my email. None of my test emails are going through, and the system is telling me to check my settings. But I'm not sure which setting is causing the problem. Can you please help me out? I'm using Traditional Chinese as my language. Here's a screenshot. Thanks a lot!

      ed3f1a4a-cf57-4f98-92f8-9e18ca29afd0-image.png

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        akr Global Moderator @elearning last edited by qloadmin

        @elearning We have checked that there is no issue in sending Test emails if default language is Traditional Chinese.

        Please make sure that you have set proper configuration options on Advanced Parameters > E-mail > EMAIL section.
        Refer: https://webkul.chatwhizz.com/share/screenshot/649962a37b4603072b06ca34

        Also, if you are using SMTP credentials for email, make sure that you enter the correct values.

        If issue still persists, please raise a ticket at https://webkul.uvdesk.com/en/customer/create-ticket/.

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