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    • B

      “Disable Dates” button in Room Management does nothing – is this a bug?
      Bug Report • disable dates room management • • bluemoon288

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      A

      Hi @bluemoon288 ,

      Thank you for the update.

      If the “Disable Dates” button is not responding in your setup,
      Please create a support ticket so our team can review the issue in detail.

      You can create a ticket here:
      https://support.uvdesk.com/en/customer/create-ticket/

      Kindly include the following information in your ticket:

      A screenshot or short video of the issue

      Steps to reproduce the problem

      This will help our team investigate and assist you more efficiently.

    • B

      How to mark a room as “Disabled Room” in QloApps 1.7?
      General Discussion • • bluemoon288

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      @bluemoon288 said in How to mark a room as “Disabled Room” in QloApps 1.7?:

      German translation in this section currently shows “Behindertengerechter Raum”

      Regarding the issue where the button does not turn blue on mouseover and nothing opens,
      Please enable Development (Debug) Mode. This will help us identify the issue more accurately.

      📌 Enable Development Mode (for debugging purposes)

      🔧 Steps to Enable Development Mode:

      Navigate to your QloApps installation directory → config folder → open the file defines.inc.php

      📁 Path:
      /config/defines.inc.php

      Locate the following line in the file:

      Reference Screenshot:
      https://webkul.chatwhizz.com/share/screenshot/67bf1eb55aa3df07163d5a94

      if (!defined('PS_MODE_DEV')) { define('PS_MODE_DEV', false); }

      Change the value from false to true, like this:

      Reference Screenshot:
      https://webkul.chatwhizz.com/share/screenshot/67bf1ef95aa3df07163d5aa1

      if (!defined('PS_MODE_DEV')) { define('PS_MODE_DEV', true); }

      Save the file and refresh the page.

      After enabling development mode, please share a short video or screenshot of the issue so we can investigate further.

      Regarding the German Translation

      In this section, the German translation currently shows “Behindertengerechter Raum.”

      You can modify the translation using the Translations tab in the admin panel and update the text as required.

      Reference Guide:
      https://qloapps.com/managing-translations-in-qloapps/

      Alternatively, you can use the QloApps Google Translate module for faster translation:
      https://qloapps.com/qloapps-google-translate-translate-qloapps-easily/

    • R

      Front Desk Add On not showing the bookings in the calendar
      Technical Help • • Rob

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      Hi @Rob ,

      The default Front Desk module is working correctly according to the QloApps version.

      To better understand the issue you are facing, kindly share a proper screenshot or a short video of the problem. This will help us analyze the issue more accurately.

      Additionally, we recommend creating a support ticket so the QloApps team can investigate the problem in detail and provide a proper solution.

      You can create a ticket here:
      https://support.uvdesk.com/en/customer/create-ticket/

    • B

      Registration Form Missing Complete Guest and Company Address Fields (EU)
      General Discussion • registration adress company private adress • • bluemoon288

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      @bluemoon288 said in Registration Form Missing Complete Guest and Company Address Fields (EU):

      tax number

      Currently, Address, Country, State, City, and ZIP Code fields are available for the hotel address.

      We have noted your suggestion to add VAT ID and Tax Number fields, and we will consider implementing them in a future version of QloApps.

    • B

      Structural Billing and Tax Compliance Issues in QloApps Marketplace for EU
      General Discussion • marketplace tax billing hotels • • bluemoon288

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      Hi @bluemoon288 ,

      Kindly create a support ticket here:
      https://support.uvdesk.com/en/customer/create-ticket/

      This will help us assist you better.

    • R

      Can you change the format of the Booking Confirmation?
      Technical Help • • Rob

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      Hi @Rob ,

      Currently, this functionality is not available in the default QloApps.

      If you would like to have this feature, you can create a support ticket here:
      https://support.uvdesk.com/en/customer/create-ticket/

    • B

      Why does “No Star” cause an error when saving hotel details?
      General Discussion • • bluemoon288

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      Hi @bluemoon288 ,

      Currently, this functionality is not available in the default QloApps.

      We have noted your suggestion and plan to implement it in a future version of QloApps.

    • B

      PDF Translation Form Not Retaining Saved Entries
      Technical Help • problem translation • • bluemoon288

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      Hi @bluemoon288 ,

      Please hard refresh your browser and clear the cache.

      Reference: Managing Translations in QloApps

      If the issue still persists, kindly create a support ticket here:
      https://support.uvdesk.com/en/customer/create-ticket/

    • B

      Questions about migrating a local QloApps test installation to a live server
      General Discussion • live server migrate installation translations localhost • • bluemoon288

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      Hi @bluemoon288 ,

      Translations in QloApps are stored in the file system, so they will be included when you migrate your website.

      We recommend migrating your entire website from the local environment to the live server. You can follow this guide for the migration process:
      https://qloapps.com/how-to-migrate-qloapps-to-a-new-server/

      After completing the migration, you can use the Data Cleaner module to remove unwanted or test data from the database if needed. The Data Cleaner is a free module available here:
      https://qloapps.com/qloapps-data-cleaner/

    • B

      TAX Rules Germany
      General Discussion • • bluemoon288

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      Hi @bluemoon288 ,

      You can use Tax Rules/Tax Group to add multiple taxes and also show the breakdown on the invoice.

      In QloApps you first create tax rules with multiple rates under one group (e.g., VAT + Service tax) so that all applicable taxes are calculated together.

      Please refer to the documentation:

      Tax Rules:
      https://docs.qloapps.com/localization/tax_rules/#tax-rules

      Add New Tax:
      https://docs.qloapps.com/localization/taxes/#add-new-tax

      Then, in Orders → Invoices settings, enable “Enable tax breakdown” so the invoice displays each tax rate separately instead of a single combined tax total.

      With tax breakdown enabled, the invoice will list each tax component under the totals section. This helps users see exactly how individual taxes contribute to the total tax amount on the document.

      Docs reference for invoice and tax breakdown options: https://docs.qloapps.com/orders/invoices/

    • B

      TSA-Germany
      General Discussion • • bluemoon288

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      @bluemoon288 said in TSA-Germany:

      TSE (Technische Sicherheitseinrichtung) compliant with the German KassenSichV (Cash Register Security Ordinance) into POS software.

      We hope you are using the QloApps POS add-on.

      If you would like to integrate a TSE (Technische Sicherheitseinrichtung) compliant with the German KassenSichV (Cash Register Security Ordinance) into your POS software,
      Kindly create a support ticket so we can assist you further.

      You can create a ticket here:
      https://support.uvdesk.com/en/customer/create-ticket/

    • D

      French translation package
      Knowledge Base • • djo terro

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      @djo-terro

      Hi @djo terro,

      You can install the French language by using the Localization section in the QloApps back office.

      1️⃣ Go to Localization → Localization in your QloApps admin.
      2️⃣ From there, select France from the list of available localization packs.
      3️⃣ Click Import so that French language and associated localization data are added to your system.
      Reference - https://webkul.chatwhizz.com/share/screenshot/69a13bae9dca8cb8674bd6ac
      4️⃣ After importing, go to Localization → Languages and make sure Français (French) is enabled.
      5️⃣ Then go to Localization → Translations to modify or add any missing translated strings if needed.

      Once done, you will have French available for both the back office and front office in QloApps.