QloApps Forums
    • Register
    • Login
    • Search
    • Categories
    • Recent
    • Tags
    • Popular
    1. Home
    2. Popular
    Log in to post
    • All categories
    • All Topics
    • New Topics
    • Watched Topics
    • Unreplied Topics
    • All Time
    • Day
    • Week
    • Month
    • B

      How to mark a room as “Disabled Room” in QloApps 1.7?
      General Discussion • • bluemoon288

      9
      0
      Votes
      9
      Posts
      411
      Views

      A

      Hi @bluemoon288 ,

      We appreciate your suggestion for improving our software. We have noted it.

    • R

      Front Desk Add On not showing the bookings in the calendar
      Technical Help • • Rob

      5
      0
      Votes
      5
      Posts
      260
      Views

      A

      Hi @Rob ,

      To investigate this properly, we request that you create a support ticket and share the admin panel access details of your website with us. This will allow our team to check the configuration and identify the cause of the problem in the Front Desk calendar.

      You can create a ticket here:
      https://support.uvdesk.com/en/customer/create-ticket/

    • B

      “Disable Dates” button in Room Management does nothing – is this a bug?
      Bug Report • disable dates room management • • bluemoon288

      4
      0
      Votes
      4
      Posts
      305
      Views

      A

      Hi @bluemoon288 ,

      Thank you for the update.

      If the “Disable Dates” button is not responding in your setup,
      Please create a support ticket so our team can review the issue in detail.

      You can create a ticket here:
      https://support.uvdesk.com/en/customer/create-ticket/

      Kindly include the following information in your ticket:

      A screenshot or short video of the issue

      Steps to reproduce the problem

      This will help our team investigate and assist you more efficiently.

    • B

      Registration Form Missing Complete Guest and Company Address Fields (EU)
      General Discussion • registration adress company private adress • • bluemoon288

      2
      0
      Votes
      2
      Posts
      150
      Views

      A

      @bluemoon288 said in Registration Form Missing Complete Guest and Company Address Fields (EU):

      tax number

      Currently, Address, Country, State, City, and ZIP Code fields are available for the hotel address.

      We have noted your suggestion to add VAT ID and Tax Number fields, and we will consider implementing them in a future version of QloApps.

    • B

      Structural Billing and Tax Compliance Issues in QloApps Marketplace for EU
      General Discussion • marketplace tax billing hotels • • bluemoon288

      2
      0
      Votes
      2
      Posts
      157
      Views

      A

      Hi @bluemoon288 ,

      Kindly create a support ticket here:
      https://support.uvdesk.com/en/customer/create-ticket/

      This will help us assist you better.

    • R

      Can you change the format of the Booking Confirmation?
      Technical Help • • Rob

      2
      0
      Votes
      2
      Posts
      159
      Views

      A

      Hi @Rob ,

      Currently, this functionality is not available in the default QloApps.

      If you would like to have this feature, you can create a support ticket here:
      https://support.uvdesk.com/en/customer/create-ticket/

    • B

      Why does “No Star” cause an error when saving hotel details?
      General Discussion • • bluemoon288

      2
      0
      Votes
      2
      Posts
      199
      Views

      A

      Hi @bluemoon288 ,

      Currently, this functionality is not available in the default QloApps.

      We have noted your suggestion and plan to implement it in a future version of QloApps.

    • B

      PDF Translation Form Not Retaining Saved Entries
      Technical Help • problem translation • • bluemoon288

      2
      0
      Votes
      2
      Posts
      233
      Views

      A

      Hi @bluemoon288 ,

      Please hard refresh your browser and clear the cache.

      Reference: Managing Translations in QloApps

      If the issue still persists, kindly create a support ticket here:
      https://support.uvdesk.com/en/customer/create-ticket/

    • B

      Questions about migrating a local QloApps test installation to a live server
      General Discussion • live server migrate installation translations localhost • • bluemoon288

      2
      0
      Votes
      2
      Posts
      183
      Views

      A

      Hi @bluemoon288 ,

      Translations in QloApps are stored in the file system, so they will be included when you migrate your website.

      We recommend migrating your entire website from the local environment to the live server. You can follow this guide for the migration process:
      https://qloapps.com/how-to-migrate-qloapps-to-a-new-server/

      After completing the migration, you can use the Data Cleaner module to remove unwanted or test data from the database if needed. The Data Cleaner is a free module available here:
      https://qloapps.com/qloapps-data-cleaner/

    • B

      TAX Rules Germany
      General Discussion • • bluemoon288

      2
      0
      Votes
      2
      Posts
      161
      Views

      A

      Hi @bluemoon288 ,

      You can use Tax Rules/Tax Group to add multiple taxes and also show the breakdown on the invoice.

      In QloApps you first create tax rules with multiple rates under one group (e.g., VAT + Service tax) so that all applicable taxes are calculated together.

      Please refer to the documentation:

      Tax Rules:
      https://docs.qloapps.com/localization/tax_rules/#tax-rules

      Add New Tax:
      https://docs.qloapps.com/localization/taxes/#add-new-tax

      Then, in Orders → Invoices settings, enable “Enable tax breakdown” so the invoice displays each tax rate separately instead of a single combined tax total.

      With tax breakdown enabled, the invoice will list each tax component under the totals section. This helps users see exactly how individual taxes contribute to the total tax amount on the document.

      Docs reference for invoice and tax breakdown options: https://docs.qloapps.com/orders/invoices/

    • B

      TSA-Germany
      General Discussion • • bluemoon288

      2
      0
      Votes
      2
      Posts
      215
      Views

      A

      @bluemoon288 said in TSA-Germany:

      TSE (Technische Sicherheitseinrichtung) compliant with the German KassenSichV (Cash Register Security Ordinance) into POS software.

      We hope you are using the QloApps POS add-on.

      If you would like to integrate a TSE (Technische Sicherheitseinrichtung) compliant with the German KassenSichV (Cash Register Security Ordinance) into your POS software,
      Kindly create a support ticket so we can assist you further.

      You can create a ticket here:
      https://support.uvdesk.com/en/customer/create-ticket/