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    • B

      How to mark a room as “Disabled Room” in QloApps 1.7?
      General Discussion • • bluemoon288

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      A

      Hi @bluemoon288 ,

      We appreciate your suggestion for improving our software. We have noted it.

    • R

      Front Desk Add On not showing the bookings in the calendar
      Technical Help • • Rob

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      5
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      285
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      A

      Hi @Rob ,

      To investigate this properly, we request that you create a support ticket and share the admin panel access details of your website with us. This will allow our team to check the configuration and identify the cause of the problem in the Front Desk calendar.

      You can create a ticket here:
      https://support.uvdesk.com/en/customer/create-ticket/

    • B

      “Disable Dates” button in Room Management does nothing – is this a bug?
      Bug Report • disable dates room management • • bluemoon288

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      332
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      A

      Hi @bluemoon288 ,

      Thank you for the update.

      If the “Disable Dates” button is not responding in your setup,
      Please create a support ticket so our team can review the issue in detail.

      You can create a ticket here:
      https://support.uvdesk.com/en/customer/create-ticket/

      Kindly include the following information in your ticket:

      A screenshot or short video of the issue

      Steps to reproduce the problem

      This will help our team investigate and assist you more efficiently.

    • B

      Registration Form Missing Complete Guest and Company Address Fields (EU)
      General Discussion • registration adress company private adress • • bluemoon288

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      A

      @bluemoon288 said in Registration Form Missing Complete Guest and Company Address Fields (EU):

      tax number

      Currently, Address, Country, State, City, and ZIP Code fields are available for the hotel address.

      We have noted your suggestion to add VAT ID and Tax Number fields, and we will consider implementing them in a future version of QloApps.

    • B

      Structural Billing and Tax Compliance Issues in QloApps Marketplace for EU
      General Discussion • marketplace tax billing hotels • • bluemoon288

      2
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      2
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      170
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      A

      Hi @bluemoon288 ,

      Kindly create a support ticket here:
      https://support.uvdesk.com/en/customer/create-ticket/

      This will help us assist you better.

    • R

      Can you change the format of the Booking Confirmation?
      Technical Help • • Rob

      2
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      Votes
      2
      Posts
      169
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      A

      Hi @Rob ,

      Currently, this functionality is not available in the default QloApps.

      If you would like to have this feature, you can create a support ticket here:
      https://support.uvdesk.com/en/customer/create-ticket/

    • B

      Why does “No Star” cause an error when saving hotel details?
      General Discussion • • bluemoon288

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      211
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      A

      Hi @bluemoon288 ,

      Currently, this functionality is not available in the default QloApps.

      We have noted your suggestion and plan to implement it in a future version of QloApps.

    • B

      PDF Translation Form Not Retaining Saved Entries
      Technical Help • problem translation • • bluemoon288

      2
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      Votes
      2
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      247
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      A

      Hi @bluemoon288 ,

      Please hard refresh your browser and clear the cache.

      Reference: Managing Translations in QloApps

      If the issue still persists, kindly create a support ticket here:
      https://support.uvdesk.com/en/customer/create-ticket/

    • B

      Questions about migrating a local QloApps test installation to a live server
      General Discussion • live server migrate installation translations localhost • • bluemoon288

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      199
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      Hi @bluemoon288 ,

      Translations in QloApps are stored in the file system, so they will be included when you migrate your website.

      We recommend migrating your entire website from the local environment to the live server. You can follow this guide for the migration process:
      https://qloapps.com/how-to-migrate-qloapps-to-a-new-server/

      After completing the migration, you can use the Data Cleaner module to remove unwanted or test data from the database if needed. The Data Cleaner is a free module available here:
      https://qloapps.com/qloapps-data-cleaner/