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    Checkout not moving past TOS checkbox

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      scdoc8 last edited by

      when creating a booking and checking out, I get the part where I must click the TOS checkbox and view the TOS. Once I click the TOS, nothing changes. I cannot get past this point in the check out part. Ive tried multiple bookings and it all stops here.

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        Aradhana Singh Global Moderator @scdoc8 last edited by Aradhana Singh

        @scdoc8 said in Checkout not moving past TOS checkbox:

        when creating a booking and checking out, I get the part where I must click the TOS checkbox and view the TOS. Once I click the TOS, nothing changes. I cannot get past this point in the check out part. Ive tried multiple bookings and it all stops here.

        Hi @scdoc8 ,

        You can create a support ticket here, and we will thoroughly check your website:
        https://support.uvdesk.com/en/customer/create-ticket/

        Alternatively, kindly enable development (debug) mode on your QloApps files directory by following the steps below:

        Steps to Enable Development Mode

        1. Navigate to your QloApps installation folder → open the config folder → locate the file:
          /config/defines.inc.php

        2. Open the file and find the following code:
          if (!defined('PS_MODE_DEV')) {
          define('PS_MODE_DEV', false);
          }

        3. Change the value from false to true:
          if (!defined('PS_MODE_DEV')) {
          define('PS_MODE_DEV', true);
          }

        4. Save the file and reload your website.

        After enabling debug mode, please:

        Share a screenshot of the error (if it appears)
        Also, share a short video of the issue

        This will help us identify the exact cause.

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