problema con le prenotazioni problem with reservations



  • italiano

    il sistema riconosce della stessa stanza nello stesso giorno più ordinazioni esempio dal 01/06/2018 al 03/06/2018 ho provato e mi fa ordinare lo stesso non dice che quel periodo e già occupata la stanza come risolvere il problema?

    English

    the system recognizes the same room on the same day multiple orders example from 01/06/2018 to 03/06/2018 I tried and makes me order the same does not say that that period and already occupied the room how to solve the problem?


  • Global Moderator

    @strangisgroup When we make a search in Qloapps the search page shows the room types which the hotel has. A particular room type can have many rooms under it.
    For an example, a hotel can have 10 General Rooms. Hence a room type will be available for booking until all the rooms of that room type are booked.



  • English
    I need to order one room at a time for different dates, how can I do?

    italiano
    ho bisogno di ordinare una stanza per volta per date diverse come posso fare?



  • English
    I need to order one room at a time for different dates, how can I do?

    italiano
    ho bisogno di ordinare una stanza per volta per date diverse come posso fare?


  • Global Moderator

    Let me give you a complete overview of how Room Types work in QloApps.
    At the backend:
    We create Room Types by clicking on Catalog Tab--> Manage Room Type--> Add New Product.
    While creating the room type, on the configuration page we enter the maximum number of adults and children that can be accommodated in that room type and then we add rooms to this room type. The admin can add any number of rooms to this room type.

    Now at the front end when a guest tries to make a booking, he books the room, not the room type. So the quantity available for the booking is the number of rooms which admin has added in that particular room type.

    So multiple rooms can be booked in a date range.

    If you want to book one room at a time then just select the date range and make the booking and if you want to book a room in a different range then select the date range again and make the booking.



  • English
    Thanks sir of the immediate response and its almost detailed explanation but I had already done all the procedures and all the steps to which I gave an explanation, only I need to order the same room of the front end for example the customer Mario brown room 101 from 07-06-2018 to 09-06-2018 and I would like that Henry Sir orders the same room from 09-06-2018 to 10-06-2018 I would like that on the dates already booked tells me that already occupied and not can I be more booked as I have to do and what should I do?

    italiano

    Grazie signore della risposta immediata e della sua spiegazione quasi ben dettagliata ma già avevo fatto tutte ele procedure e tutti i passaggi alla quale mi ha dato spiegazione,solo che ho bisogno di ordinare la stessa stanza del front-end per esempio il cliente Mario marrone ordina la stanza 101 dal giorno 07-06-2018 al 09-06-2018 e vorrei che Enrico Sir ordina la stessa stanza da 09-06-2018 al 10-06-2018 vorrei che nelle date gia prenotate mi dice che già occupata e non può essere più prenotata come devo fare e cosa devo fare?


  • Global Moderator

    @strangisgroup Let us assume there are 5 rooms of General Category in a hotel. Mario Brown books a room from 07-06-2018 to 09-06-2018 then for Mario Brown (the customer) check-in date will be 07-06-2018 and the check-out date will be 09-06-2018. And the check-out date of one customer can be the check-in date of another customer. Hence, on 09-06-2018 another customer can check-in in this room.
    So if Henry (another customer) books a room for 08-06-2018 to 10-06-2018 then the number of rooms available for him will be 4 rooms, and if he makes a booking for 09-06-2018 to 10-06-2018 then the number of rooms available for him will be 5 rooms.
    If all the 5 rooms are booked in that date range then it will not show that room type.