Header background images never changes

[steve]

I'm trying to update the header background image, under general settings. Even though I select a new file(Add File) to upload and then save the images on the settings screen never changes. And of course, the website remains unchanged.

[Faiz]

@steve The issue arises due to the cache. So I recommend you clean the cache of your system.

Go to Advanced Parameters Tab --> Performance --> Click on the Clear Cache button. https://prnt.sc/11wvpxx

Also clear the browser cache on the front.

[steve]

I've tried the clearing of cache before posting this question.
Sometimes it works, sometimes not.

Is there any documentation that explains how the caching works within qloapps?

The hit and miss of updating really slows down/stops my progress, making even the simple changes long.

Thanks

[steve]

RESOLVED

The provider of my SSL also does caching, the caching issue after I made all the changes in Qloapps was being caused by their caching.

[Faiz]

@steve Yes, sometimes the changes you make do not appear on the front due to caching.
Make sure that you cleared cache from every end.