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    • D
      djaber last edited by

      Hi!
      I have a problem login after adding new profiles to my website. I created: commercial and logistician acounts, but when I tried to swish to one of them it says: There is 1 error, Authentication failed.
      Thnaks

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      • A
        Aman deep sharma Global Moderator last edited by

        Hi @djaber

        Please ensure you’ve followed all the steps outlined below:

        • Create a profile under the "Administration -> Profiles" tab.
        • Assign the necessary permissions to the profile in the "Administration -> Permissions" tab.
        • Create an employee and assign the desired role (e.g., Commercial or Logistician).
        • Log in using the employee's credentials.

        Make sure the employee which you have created for the profiles Commercial and Logistician is active.

        Could you please share a screenshot of the error you’re encountering?

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          djaber @Aman deep sharma last edited by

          @Aman-deep-sharma Thanks for your reply. Here is the screenshot: Screenshot from 2024-10-09 10-05-51.png I still have the same error even added the permissions for employees in the demo website.

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          • A
            Aman deep sharma Global Moderator last edited by

            Hi @djaber

            Based on the screenshot, you’re trying to log in to the website as an employee. Please note that only registered customers can log in to the website.

            And you’ve created employee and profiles for the Property Management System (PMS), which serves as the admin panel.

            Try login at the admin panel not in the website, it will work fine.

            However, no employees and super admin can log in directly to the website. You need to register as a customer to login in the website.

            We strongly reccomend you to go through the link given https://qloapps.com/qlo-reservation-system/#section-113

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            • D
              djaber @Aman deep sharma last edited by

              @Aman-deep-sharma
              Ok thank you!

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