QloApps Forums
    • Register
    • Login
    • Search
    • Categories
    • Recent
    • Tags
    • Popular

    Revenue Statistics

    Technical Help
    2
    12
    2637
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • S
      shreesh Global Moderator last edited by

      @Dae

      First, confirm the demo mode is disabled on the dashboard.

      If you are still seeing old demo data, Use the default QloApps data cleaner module to clean the demo data.

      You can install this module from the Modules Catalog page
      Screenshot (7).png

      Note: The module will clean all the data whether live or demo.
      If you want to keep live data, you will have to delete data manually.
      If you want us to clean the data, please raise a ticket so that discuss it through.
      https://webkul.uvdesk.com/en/customer/create-ticket/

      D 1 Reply Last reply Reply Quote 0
      • D
        Dae @shreesh last edited by

        @shreesh Hy i have already installed the Data Cleaner and cleaned the demo data but the revenue still take the deleted Data and mix it with real data

        S 1 Reply Last reply Reply Quote 0
        • S
          shreesh Global Moderator @Dae last edited by

          @Dae

          We have check the data cleaner module and it is working correctly and all data is being cleared from QloApps.

          Can you specify the panel and page where old data is still accessible so that we can debug the exact issues, please provide us screenshots of the issue.

          Note: Make sure "Demo mode" is turned of on the dashboardScreenshot (14).png

          1 Reply Last reply Reply Quote 0
          • D
            Dae last edited by

            When you make a refund does the revenue stats change?

            S 1 Reply Last reply Reply Quote 0
            • S
              shreesh Global Moderator @Dae last edited by

              @Dae

              Yes, the refunded order amount is not included in revenue stats.
              Once an order is refunded, the total order amount is not added to the revenue calculation.

              Please share the screenshot so that there is no confusion about exactly where you are facing the issue.

              D 1 Reply Last reply Reply Quote 0
              • D
                Dae @shreesh last edited by

                @shreesh ![alt text](Screenshot 2023-10-23 133141.png image url)

                I have 3 properties but when i click a certain property it still shows me the sum of all the properties on my revenue, why cant i see revenue for the selected property?

                S 1 Reply Last reply Reply Quote 0
                • S
                  shreesh Global Moderator @Dae last edited by

                  @Dae

                  We are checking the issue

                  D 1 Reply Last reply Reply Quote 0
                  • D
                    Dae @shreesh last edited by

                    @shreesh hoping to hear from you soon

                    1 Reply Last reply Reply Quote 0
                    • S
                      shreesh Global Moderator last edited by

                      @Dae

                      We have found the issue and we are working on its resolution.
                      Soon we will provide you the PR for this issue.

                      D 1 Reply Last reply Reply Quote 0
                      • D
                        Dae @shreesh last edited by

                        @shreesh Thank you very much Sir

                        1 Reply Last reply Reply Quote 0
                        • S
                          shreesh Global Moderator last edited by shreesh

                          @Dae

                          We have resolved this issue on github.

                          Please make the changes done in the following PR, To resolve the issue on your QloApps,
                          https://github.com/webkul/hotelcommerce/pull/868

                          1 Reply Last reply Reply Quote 0
                          • First post
                            Last post