• I am sure the issue is the location of my root and I have moved the dir several times. I am using at binami on AWS ngenix webserver.
    So my phpmyadmin lives in /opt/binami/phpadmin

    I have tried the same level, I have tried /opt/bitnami/docs/htcdocs

    I am not sure where to look next, I am sorry for the naive question but I just can't figure it out.



  • Global Moderator

    @squarerome please raise a ticket at https://webkul.uvdesk.com/en/customer/create-ticket/
    and share your FTP details and URL on which you are trying to install QloApps so that we can check the issue.

  • Hello, i installed following the instructions in the installation video. All was going well until i deleted the "install" folder, then i had no responsiveness anymore.

    ![0_1560183924493_96289a59-6ea8-4b8e-a940-3a161ecbf7a2-image.png](Uploading 100%)

  • Global Moderator

    Hi @squarerome
    Please go through this blog and check if you are doing everything right.

    If still, you face any issue then please share screenshots with us.

  • I have uploaded the files, created and connected the database and deleted the install folder and yet the installation will not start. any advice?
    thank you

  • Global Moderator

    @wtitler said in Install will not start:

    what are the contents of /opt/bitnami/docs/demo/htdocs/index.php ?

  • See this for more info

    bitnami@ip-172-31-33-234:/opt/bitnami/docs/demo/htdocs$ ls -l
    total 12
    drwxrwxr-x 26 bitnami bitnami 4096 May 25 21:10 hotelcommerce
    -rw-r--r-- 1 root root 84 May 15 13:08 index.php
    -rw-r--r-- 1 root root 23 May 15 13:08 phpinfo.php
    bitnami@ip-172-31-33-234:/opt/bitnami/docs/demo/htdocs$ cd ..
    bitnami@ip-172-31-33-234:/opt/bitnami/docs/demo$ ls
    conf htdocs
    bitnami@ip-172-31-33-234:/opt/bitnami/docs/demo$ cd conf
    bitnami@ip-172-31-33-234:/opt/bitnami/docs/demo/conf$ ls
    nginx-app.conf nginx-prefix.conf nginx-vhosts.conf
    bitnami@ip-172-31-33-234:/opt/bitnami/docs/demo/conf$ cat nginx-app.conf

    index index.php index.html index.htm;
    location ~ \.php$ {
    fastcgi_split_path_info ^(.+\.php)(/.+)$;
    fastcgi_read_timeout 300;
    fastcgi_pass unix:/opt/bitnami/php/var/run/www.sock;
    fastcgi_index index.php;
    fastcgi_param  SCRIPT_FILENAME $request_filename;
    include fastcgi_params;


    bitnami@ip-172-31-33-234:/opt/bitnami/docs/demo/conf$ cat nginx-prefix.conf

    location /demo {
    alias "/opt/bitnami/apps/demo/htdocs";
    include "/opt/bitnami/apps/demo/conf/nginx-app.conf";
    bitnami@ip-172-31-33-234:/opt/bitnami/docs/demo/conf$ cat nginx-vhosts.conf

    server {

    listen    80;
    root   "/opt/bitnami/apps/demo/htdocs";
    server_name  demo.example.com www.demo.example.com;
    include "/opt/bitnami/apps/demo/conf/nginx-app.conf";


    server {

    listen    443 ssl;
    root   "/opt/bitnami/apps/demo/htdocs";
    server_name  demo.example.com www.demo.example.com;
    ssl_certificate      "/opt/bitnami/apps/demo/conf/certs/server.crt";
    ssl_certificate_key  "/opt/bitnami/apps/demo/conf/certs/server.key";
       ssl_session_cache    shared:SSL:1m;
       ssl_session_timeout  5m;
    ssl_ciphers  HIGH:!aNULL:!MD5;
    ssl_prefer_server_ciphers  on;
    include "/opt/bitnami/apps/demo/conf/nginx-app.conf";