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    Unable to change text into Contact Us Page.

    Technical Help
    unable change text contact page
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    • R
      Rahul last edited by

      Hi,
      I am Unable to change text into Contact Us Page.
      I tried using contact-form.tpl file, But it is not working. Can anybody help me to solve this problem. Any kind of help is appreciated.Please refer to image file for detail.

      Screenshot.jpg

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      • Faiz
        Faiz last edited by qloadmin

        Hi @Rahul,
        The Description of Contact Us page is static. So to change it you will have to visit the translation section.

        Please follow the following steps to change the content of Contact us Page.

        • Go to the Localization Tab and select Translation in the drop-down (https://tinyurl.com/32s6fjfb )

        • Select the Type of Translation (here select front office as you want to change the front office content)

        • Now select Hotel Theme in the theme section and choose English in the language section and click on Modify (https://tinyurl.com/mr2p9x3v)

        • Now search for Contact Form fieldset. And in that fieldset, you will find the strings that you can change to change the Contact Us page description. (https://tinyurl.com/tzda6em4)

        • Then click on save and the content will be changed.( https://tinyurl.com/25auyw37)

        • The other content on contact us page is dynamic. It shows the details of your hotel your enter at the back end.

        Hope that answers the query.

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        • R
          Rahul last edited by

          Tried changing the text but getting error 500 after below step -
          Now search for Contact Form fieldset. And in that fieldset, you will find the strings that you can change to change the Contact Us page description. https://prnt.sc/m2yqxx.

          Screenshot 2019-07-11 at 12.12.17 PM.png

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          • Faiz
            Faiz last edited by

            Okay, then please enable the dev mode. And follow the whole procedure again and inform us about whatever you faced.
            To enable the dev mode you will need to go to your file structure i.e. your root folder.
            In that folder, you will find another folder by the name of config. In the config folder, you will find a file defines.inc.php.
            Open this file and go to line number 29 and make
            define('_ PS_MODE_DEV_', false); to define('_ PS_MODE_DEV_', true);

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            • R
              Rahul last edited by

              Hi @Faiz :
              Still i am not able to make the changes getting some error. Please refer to image for error message.

              error.png

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              • Faiz
                Faiz last edited by

                Hi,
                We will need to check this issue on your server.
                So please raise a ticket and share your FTP details, QloApps admin URL and Credentials at https://webkul.uvdesk.com/en/customer/create-ticket/

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                • F
                  fontchangerguru last edited by

                  You can visit: https://forums.qloapps.com/topic/48/installation-issues-56/8.

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                  • A
                    abhisheksharma last edited by

                    @fontchangerguru , we've already provided the solution in our first reply based on the client's specific server-related issue and it was successfully rectified. If you've any specific doubts or concerns then let us know.

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