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    Best posts made by Faiz

    • RE: problema con le prenotazioni problem with reservations

      Let me give you a complete overview of how Room Types work in QloApps.
      At the backend:
      We create Room Types by clicking on Catalog Tab--> Manage Room Type--> Add New Product.
      While creating the room type, on the configuration page we enter the maximum number of adults and children that can be accommodated in that room type and then we add rooms to this room type. The admin can add any number of rooms to this room type.

      Now at the front end when a guest tries to make a booking, he books the room, not the room type. So the quantity available for the booking is the number of rooms which admin has added in that particular room type.

      So multiple rooms can be booked in a date range.

      If you want to book one room at a time then just select the date range and make the booking and if you want to book a room in a different range then select the date range again and make the booking.

      posted in Technical Help
      Faiz
      Faiz
    • RE: Over Booking is done by two customer

      Yes, this issue is on our top priorities to resolve.
      This issue only comes when two users book the room at the same time which is a rare incidence.
      Although we check the inventory at each step before the Payment. But from the payment step, there is no check. So if two users go to payment step at the same time this issue arises.
      The reason behind no inventory check from the payment step is that many times user cancels the payment or payment does not get completed due to any reason. If we block the cart for some time for this user and then this user does not complete the booking then a genuine user will get refrained from making a booking.
      So we are searching for a sophisticated solution to this issue. And it is in our roadmap. We will surely inform you once we have resolved the issue.

      posted in Bug Report
      Faiz
      Faiz
    • RE: Welcome to QloApps

      Yes, it is too early for the community to respond. And all the issues will be answered by moderators as soon as possible.
      The main purpose of the forum is to serve the community, and answering queries in personal chat will defeat the purpose.
      The topic or issue should be brought into the public domain so that everyone is benefited from it. That is why the chat is disabled.

      posted in General Discussion
      Faiz
      Faiz
    • Error during Installation: All parts of a PRIMARY KEY must be NOT NULL; if you need NULL in a key, use UNIQUE instead error SQL has happened

      Sometimes this error comes during installation.
      This is mainly because of the incompatibility MySQL version with QloApps.
      MySQL versions below 5.7 are compatible with QloApps.
      So this error comes at MySQL version 5.7 so we recommend you to use a lower version of MySQL like 5.6 or 5.5

      posted in Knowledge Base
      Faiz
      Faiz
    • RE: problema con le prenotazioni problem with reservations

      @strangisgroup When we make a search in Qloapps the search page shows the room types which the hotel has. A particular room type can have many rooms under it.
      For an example, a hotel can have 10 General Rooms. Hence a room type will be available for booking until all the rooms of that room type are booked.

      posted in Technical Help
      Faiz
      Faiz
    • RE: Advice for how to include your tool in my website

      @varo-varo Hi,

      The interaction of the Hotelier is very simple with QloApps. QloApps launches their website and enables them to take and manage online bookings.
      In the process of hotel booking, the client is not redirected to any other platform or OTA.
      QloApps is an independent platform and is sufficient for the hotel booking process and it does not integrate with any other platforms hence if you already have a website then integrating QloApps with it will not be an option.
      What you can do is, you can install QloApps on the subdomain and put a " Book Now" button on your website. When a client clicks the " Book Now" button he will be redirected to QloApps and there he can complete his booking.

      posted in General Discussion
      Faiz
      Faiz
    • RE: Error during installation: Install demonstration data: An error occurred during installation...

      @fiq10 Is your issue resolved? If not then can you please specify at which stage you are?

      posted in Knowledge Base
      Faiz
      Faiz
    • RE: Downloaded bulk of files.. what I need to do with them? Need only Booking engine

      @bondalembc You will have to download QloApps as I have informed you above.
      Then you can buy the myallocator connector from our store.

      To understand how to use QloApps you can visit
      https://qloapps.com/qlo-reservation-system/

      posted in Technical Help
      Faiz
      Faiz
    • RE: License question

      @birmy Hi,
      "Licensee does not have the right to hand over, sell, distribute, sub-license, rent, lease or lend any portion of the Software or Documentation, whether modified or unmodified, to anyone."
      This line is for our QloApps add-ons and services like QloApps Marketplace, Qlo channel manager and all others.

      For QloApps Hotel Reservation system,
      The software comes under the open-source license. You can modify it or customize it in accordance with your need. But you will have to release your modification as open-source in order to give it back to the community.

      posted in General Discussion
      Faiz
      Faiz
    • RE: conference rooms bookable by the hour

      Yes, this function is in our future plans. But right now, QloApps do not support hourly booking. Although it is in our roadmap and we will bring this feature in QloApps but it will take a significant amount of time.
      So if you need this feature in QloApps right now then we will have to make a customization in QloApps. For further discussion please raise a ticket at https://webkul.uvdesk.com/en/customer/create-ticket/

      posted in Technical Help
      Faiz
      Faiz
    • RE: ER diagram

      Hi @Danilag
      We have already addressed this query. Please follow this link for the answer: https://forums.qloapps.com/topic/108/er-diagram

      posted in General Discussion
      Faiz
      Faiz
    • RE: Issue of double booking

      When you search for a room for a date range in Book Now section of QloApps at the back end under Hotel Reservation System Tab and no room is available for any room type but some rooms of same room type or different room types are available on specific dates in that date range so that you can create a booking by combining those rooms for that date range then these rooms are partially available rooms.
      Let me explain the concept with the help of an example.

      I searched for a room from 1st Jan to 10th of Jan in the Book Now section.
      https://prnt.sc/lrzp6l

      I found that there is no room available for this date range.

      But Room A-102 of General Room type is available from 6th Jan to 10th Jan
      https://prnt.sc/lrzrfy

      and B-101 of Delux Room type is available from 1st Jan to 5th Jan.
      https://prnt.sc/lrzt28

      Then instead of turning a guest down, I can offer him these two partially available rooms for the whole date range.

      This is the concept of Partial Availability.

      And Unavailable rooms are those rooms which are not available at all in the given date range.

      posted in Technical Help
      Faiz
      Faiz
    • RE: How to edit the front end to fit in with my current website

      Hi @Kevin,
      We will have to make one on one discussion on this issue. So I request you to raise a ticket on https://webkul.uvdesk.com/en/customer/create-ticket/

      posted in General Discussion
      Faiz
      Faiz
    • RE: Frontend room search menu

      Hi @melamanehermanus
      I have responded to a similar query. Please visit this link https://forums.qloapps.com/topic/220/search-form/2

      posted in General Discussion
      Faiz
      Faiz
    • RE: REST API Support

      @maher-aldous said in REST API Support:

      I wonder if your project support API

      Yes, our system supports Rest APIs.
      But the system takes day-wise bookings. The user does not input check-in and checkout time.
      So once please review that also.
      And if you need our help then raise a ticket for that. https://webkul.uvdesk.com/en/customer/create-ticket/

      posted in General Discussion
      Faiz
      Faiz
    • RE: License question

      @cemarne No, that is not right.
      The condition is that you cannot sell the system as your own. You can modify the system and sell the modification but you will have to publically declare that the system you are selling is a modification of QloApps.
      And that system has to be open-source also.
      You cannot rename the system and claim your proprietary over it.

      Even if we see the example you put, then all the modifications of Linux publically declared that their system is based on Linux.

      posted in General Discussion
      Faiz
      Faiz
    • RE: Add products/services to room

      Hi @HeartValley
      Yes, you can do it with the help of Additional Facilities features.
      Here you can add extra services that you want to offer with the rooms type on the paid basis and the customer will be able to select them while booking the room.
      Please click on this link for details: https://qloapps.com/qlo-reservation-system/#section-9

      posted in General Discussion
      Faiz
      Faiz